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ResumeGeniusReviews 217,721

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
259
This company responds to reviews on average within 1 day
South Carolina
1 review
0 helpful votes
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Easy to use and I love how there are different designs and setups that you can choose from.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
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Splendid!It is easy and professional.I highly recommend it.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Easy to build, but not free, thats a lie, its not much, but still a lie out the front gate, but a very easy process

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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The resume website itself is great, however when you go to finalize it, it takes to a payment screen. Then when I called customer support, I was on the call for 20 minutes and the guy disconnected me. I will not be using this "free" website again.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Julie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Quick easy and professional
November 17, 2023

Quick easy and professional. I like being able to edit it just a bit to make it more relatable to me.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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++++++++++
November 17, 2023

++++++++++

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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Quick easy professional design can make your business easier

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
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Good, but I did not expect that this was paid until I completed the process.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I want to know before I waste an hour of my life that it is not, in fact, free

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kali,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Carly V.
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I especially loved the pre generated job descriptions.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

GB
1 review
0 helpful votes
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Amazing help with pre made suggetions
November 17, 2023

Amazing help with pre made suggetions. Even when someone like myself with very little education qualifications would otherwise find difficult to write a CV.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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So Far...
November 17, 2023

So Far...very easy to use and lots of helpful tips.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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The whole advertisment of it being a free service but then needing to pay for the download was a bit of a pain in the $#*!.

Date of experience: November 17, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ghana
1 review
0 helpful votes
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Looks great
November 16, 2023

Looks great. Very easy to use. But they didn't tell me about the payment until I was done creating the resume.

Date of experience: November 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Would be nice to be able to edit the fonts on the Resume, but otherwise very effective

Date of experience: November 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Yaritza A.
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Said free let me build my resume only to charge me when it was time to download

Date of experience: November 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Very easy to use and many designs available to choose from. I have used man resume builders and this one is my favourite

Date of experience: November 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I like the services basically however, I do not like the way the advertising initially states that this is a "free download" and then in the end, you are to choose a 14 day trial for a small fee or a monthly service but alas, the 14 day trial turns into a monthly service if you fail to cancel within the 14 days.

Date of experience: November 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Bait and Switch
December 10, 2023

Bait and Switch. Offers free resume, then charges for retrieving resume, and auto subscription that we have to cancel. Had the charge information been upfront and notified of beforehand, different matter.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Chad,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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...
November 16, 2023

...

Date of experience: November 16, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius