Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
I was charged $23.95 instead of the $2.95 advertised
Helpful resume builder with different templates and job descriptions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this platform! You made my resume look beautiful, and the user interface is so simple. Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
……………….$$$
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great place when you need to make a professional resume in a pinch.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow. It is like you work with me all these years. Great product! Hoping for great reesults.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Doing my resume is a dreadful thing and Resumegenius made is so easy and possible!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It ssaid it was free. And now I am charged when come time to print
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy, very satisfied with the results. Cant beat the price.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleading by having to pay to get pdf at the very end
Hello Mynor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to navigate and a variety of tools to help with the process
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was swifter, cleaner and much more professional than any other program I have ever used.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a pain free resumé creating process i have used. When i have attempted to do an
"all-on-my-own-resume" they would take days or hours.
This took about 17 min.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The system was easy and intuitive, however I feel that i was suckered into a payment that wasn't explained up front. Expected at least a single use with limited options for free as a trial but was then surprised with a necessary payment to DL.
Hello Charles,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good except that I needed to go back to edit my resume at the end and it would only bring up a preview of the resume without the ability to edit. Please fix this! I will have to edit after download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Only a 3 cause it says free but once again they charge you at the end when you try and get your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
User friendly, made everything easy my resume is the best!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I think it is a great and useful website especially for someone still in college
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Already have a membership. Why charge the extra 3 dollars
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Matthew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius