Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Very quick, easy, and professional resume building experience at a great price.
This website doesn't take prepaid cards and that's the only kind of card I have.
Hello Margaret,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very friendly to use. Makes resume creation quick and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free but had to pay at the end. Very deceptive and disappointing
Hello Pearl,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Seems easy to navigate and I like the pre selected bullet points for individual careers
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just wanted to download a template, not get it made for me.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really easy to work with. Surprised me with the charge at the end however it was worth the price.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should make monthly charges without one year payment
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good. But would like more variety traditional templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Have not written a resume for over 25 years now that I'm retired. So easy and need just for Part Time Jobs
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great experience. Hardly recommend! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Why advertise as free if you have to pay, big scam.
Hello Alex,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I am displeased that there was a pay wall that was not initially disclosed. This resume builder was recommended by a professor and this resume is just for a class.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Let me create a resume for free but then expected payment in order to download it. Scummy practice, I would've liked to know that from the start next time.
Hello Brandon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good overall but could not update volunteer section
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Incredibly easy to use and I created a lovely resume in no time!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish it was more upfront with the cost before I built the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should be more upfront that people will have to pay to get their resume, instead of going through all the steps and at the end wanting payment. I will be refunding immediatly after. Thanks!
Hello Jordan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This website is amazing for helping beginners build their resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius