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ResumeGeniusReviews 216,050

4.5

From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
208
This company responds to reviews on average within 1 day
New York
1 review
0 helpful votes
Follow Paola M.
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App doesn't give me a full view of my resume before buy it also says that its free in the search after resume is done has cost. Scam

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Paola,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
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I hope it comes out correctly with a cover page, thks 4 the service n hopefully no problems n cancelation

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Thank you for assisting on this urgent matter need to get my job search up to speed

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Advertised as free resume builder only to inform me that I must pay after investing time into building my resume. It's false advertising and wrong!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brandon,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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There's a bug in the 'about me' section where it types backwards.

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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You say it is free but make us pay at the end to download. Just say the price up front and be honest. I would still use the service.

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Tanner C.
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Making a clean, professional resume has never been easier. ResumeGenius made an otherwise taxing process a simple and efficient one.

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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This was advertised as free, then after a half hour of filling in information, i was asked for a credit card. Very misleading!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ryan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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It was a fine experience, but some forewarning that you were going to charge me would be nice, otherwise I wouldn't have wasted my time.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Justin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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The Resume was easy to set up and very helpful
November 8, 2023

The Resume was easy to set up and very helpful. Thank You

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow NELLIE U.
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It was not clear that I would have to pay for my resume once it was done being created. Also, there were some glitches which I had to edit with the upload, but they were easily fixed. Overall a great product.

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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So far its been pretty easy and simple
November 8, 2023

So far its been pretty easy and simple. The AI is pretty cool, wish I could customize the position of each section though

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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...
November 8, 2023

...

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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The site is user-friendly and the suggestions are great!

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
2 reviews
2 helpful votes
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Very easy to use
November 8, 2023

Very easy to use. Loved the suggestions bullets, very helpful!

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very user friendly and easy to use looks and reads great.

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Kimberly S.
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Seemed to be pretty easy and helped build a resume for me

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
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I don't like that you state it's free and then charge. Also, you should just charge a one time fee not trick people into auto charge and have to cancel-that's sleezy.

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Mark C.
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Saying you can build a resume for free and then charging to download it is pretty scummy.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mark,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Thought I would be able to access info for no cost

Date of experience: November 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius