Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
App doesn't give me a full view of my resume before buy it also says that its free in the search after resume is done has cost. Scam
I hope it comes out correctly with a cover page, thks 4 the service n hopefully no problems n cancelation
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for assisting on this urgent matter need to get my job search up to speed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free resume builder only to inform me that I must pay after investing time into building my resume. It's false advertising and wrong!
Hello Brandon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
There's a bug in the 'about me' section where it types backwards.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You say it is free but make us pay at the end to download. Just say the price up front and be honest. I would still use the service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Making a clean, professional resume has never been easier. ResumeGenius made an otherwise taxing process a simple and efficient one.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was advertised as free, then after a half hour of filling in information, i was asked for a credit card. Very misleading!
Hello Ryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was a fine experience, but some forewarning that you were going to charge me would be nice, otherwise I wouldn't have wasted my time.
Hello Justin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The Resume was easy to set up and very helpful. Thank You
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was not clear that I would have to pay for my resume once it was done being created. Also, there were some glitches which I had to edit with the upload, but they were easily fixed. Overall a great product.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far its been pretty easy and simple. The AI is pretty cool, wish I could customize the position of each section though
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site is user-friendly and the suggestions are great!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. Loved the suggestions bullets, very helpful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly and easy to use looks and reads great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seemed to be pretty easy and helped build a resume for me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like that you state it's free and then charge. Also, you should just charge a one time fee not trick people into auto charge and have to cancel-that's sleezy.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Saying you can build a resume for free and then charging to download it is pretty scummy.
Hello Mark,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thought I would be able to access info for no cost
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Paola,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius