Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Easy to use and auto fill makes writing resume so much more efficient.
Quick and efficient, helps me better describe my job responsibilities on paper more than I could have imagined.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything flows fluently, except for when you get to the professional summary section. I could not create my own summary due to a typing glitch, so I had to choose a predetermined one.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very quick and informative. I loved the drop down options
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for time. This was quick and very friendly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I can't click out of the page for more than a couple of seconds without all of my progress being lost and having to start all over again. Very annoying to do and time consuming, but overall this is a great tool. I appreciate it.
Hello Leslie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far this has been intuitive, lots of great examples, flow is great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy to build the resume. Very helpful with the suggestions. Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Your ad said it's free and there is no charge so that is not true and ad was deceiving.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome, The information I received was more than I was expected to hear. It was very formidable and very professional resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't advertise as free and then when I try to download the resume created, oh, actually it's $3. That doesn't build trust.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great website for resume. Almost fills itself out.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful! This whole process was simple and straightforward! As well as affordable!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Not being honest about the cost from the beginning
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It is misleading when you advertise free template but I really found your site extremely user friendly, organized and helpful
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Makes you pay to get your resume and claims to be free.
Hello Mason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Downloaded my resume but did not update on this site. I wanted to load what I had and just work with the template.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great resume builder. Took about 5 minutes and now I am ready to apply for jobs!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't call it free, it's dishonest and comes off as desperate to turn around and ask for money. If you need help, there are resources near you that you can reach out to, but I'm trying to get by just like you are and I don't appreciate your hand in my pocket. This has been your free feedback, help yourself to a complimentary introspective look at your asking habits on the way out!
Hello Samuel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius