Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Website said free, then asked for payment to print the completed resume
Very slimy
Nice quick easy very effective I like it very much
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't know that I need to pay till the last step.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love the look of the resume. Super easy and great summaries filled in for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been such a huge weight off my shoulders! Thank you for taking the stress out of creating the perfect resume.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Interesting experience that quite facilitates the sometimes unpleasant and arduous process of CV compilation.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great work! Thanks so much for making this easy for me!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I feel this is going to hard to edit small details.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is an awesome program, I am very happy with the outcome
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When editing the summary, the text kept moving to the top.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great for making prefect resumes to use as soon as possible
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
YOU SHOULD PUBLICIZE THAT THIS IS A FEE BASED APPLICATION AND NOT WAIT UNTIL THE END AND THROW IT IN
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly and helpful in creating resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and helpful, finished my resume in 10-15 minutes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The uploading of a current resume is very flawed. It did not retain spacing, placed work experience in completely different sections etc.
The suggested bullet points are quite helpful.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy and no catches... so helpful for quickly getting going on my career enrichment!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Superb! Very simple and easy.Very happy with the outcome.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
$23 it's a joke for a resume. Wow it's just too much I just add one more experience and I got charged $23
Hello Jeniffer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Format was good - and unless I missed it, it was advertised as free and it's not
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was good tool, easy to use, disapointed it stated free resume then wont release until pay for subscription. False advertising.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Geoff,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius