Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Amazed at how accurate and well written pre-written sections are
Decent interface with appropriate suggestions for bullet point experience profiling
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You are advertising the service is free and then you charge $24
Hello Jocelyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would be great to have some extra support when you've added information into each section.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Saves tons of time with auto-format. Simply put enter the information and they do the rest!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I very much like how fast and easy this format is.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, great recommended language throughout the guided resume-building experience, and great variety of resume formats available.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was user-friendly and very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was very easy and the options were very professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This will be great provided I can cancel the auto renew.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
English was always my worst subject in school. Resume Genius gives me the confidence I need.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! I'm finally feeling excited to start putting my resume out there now that it looks exactly how I want it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Really like the format options and the ease of editing!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty quick and easy to use. I like the multiple formats you can create.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely easy and quick to create a professional looking resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be helpful to be able to move files with my tablet easier!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You told it was free then made me pay. Im Sueing for false advertising
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great selection of descriptions provided in a concise manner
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very grateful for a quick and thorough resume build!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good is not enough to say how well this format works.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius