Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Very intuitive! I love this website! I hope to get the job of my dreams!
Easy to use! Seriously and great comments that really speak to me
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and resourceful service. Definitely makes building a resume much easier which saves your time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not cool to not tell you its paid until your finished. That makes me want to cancel immediately.
Hello Simon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I never knew I had to pay for a resume. I would have preferred heads up to make a decision.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The resume looks great and had helpful information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome I like the whole experience they were there fast when i needed a resume quick and came though.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website was very misleading in that it did not inform you you had to pay until after I spent over an hour creating the resume
Hello Terri,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I've only needed a resume twice previously in my 40+ years of employment. This by far was the easiest process to create a resume I have had the pleasure of taking part in!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It is advertised at a free service. I had to spend 2.95 for my resume.
Hello Kelsey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The resume help was wonderful. The cost at the end made me mad.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I truly appreciated how simple this service was to use!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved it. Made doing a cv much easier and increased my confidence.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Went through 4 other apps til I found this one! Super simple with the help of examples to pick from. Made a resume in 30 minutes!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely amazing and easy for me especially for it being my first resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Incredibly helpful in putting a resume together for me - specifically, a resume that doesn't have any prior experience for the job I'm applying for. The recommendations were VERY helpful and made making my resume a breeze.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Works good and very helpful in making resume. It gives good suggestions to complete resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, easy to understand and very helpful in adding descriptions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Before i entered this website it said free yet u still have to pay
Hello Cynthia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius