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ResumeGeniusReviews 214,352

4.5

About the Business

Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272


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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
Texas
1 review
0 helpful votes
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I believed this was a free form fill, but honestly was not upset when i hit the pay wall. Wil definitely use again if needed. Awesome site

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Would have been great to see the resume in print as it is hard to see on screen

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Easy to use website
November 1, 2023

Easy to use website. False advertising saying that it is free then after completing document it forces you to pay

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
2 reviews
1 helpful vote
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This service was Perfect for what I needed in a pinch.

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow CHANISSA P.
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Probably one of the most stress free website to use to make or update your resume. Will definitely be recommending to others of how easy this process was.

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Not able to put in multiple working to and from dates for each job

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
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Very easy to use and very helpful...
November 1, 2023

Very easy to use and very helpful...saved me a lot of time!

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Amazing experience
November 1, 2023

Amazing experience. Everything was simple and understanding

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I haven't tried to print or email anything so can't say I'm satisfied as a whole yet

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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You should make disclose the purchase price before the resume is finished

Date of experience: November 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Sri Lanka
1 review
0 helpful votes
Follow Malinda H.
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A very unfair way of charging people, I got the paid version and then cancelled if after two months and then wanted to get a resume done so was hoping there's a small one-time payment to just update my resume and you have to pay the full amount, lets be realistic most people arent going to be creating new resumes everyday.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Malinda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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...
October 31, 2023

...

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great!
October 31, 2023

Great! Software with the added AI feature is awesome

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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The templates are great, but $24 dollars a month?
October 31, 2023

The templates are great, but $24 dollars a month? Really?

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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The edits that I've made did not apply to the resume. This was also listed as a FREE resume to charge a fee after over 30 minutes of work...

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rebecca,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Thought this was a free service until end when you must pay.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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So far, this has been easier than I expected
October 31, 2023

So far, this has been easier than I expected. Therefore, I'd recommend it to others

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Advertised as Free but then asked for payment
October 31, 2023

Advertised as Free but then asked for payment. Not very helpful after putting all that work in.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow LUCIANA T.
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It has been fine
October 31, 2023

It has been fine. I was frustrated with how the template did not translate directly into language used in the finished document. I kept having to go back and toy with it to get the language write especially in the education section.

Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
2 reviews
0 helpful votes
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The advert said free
November 24, 2023

The advert said free. After spending time (I didn't really have), I got to the end only to find it wasn't "Free" as advertised. Credit Card is needed and continues to be billed if you don't call or email to cancel

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shantell,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius