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ResumeGenius

Overview

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
How would you rate ResumeGenius?
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California
2 reviews
0 helpful votes
Follow Carlota V.
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I loved how easy was to build my resume and I was very impressed with the tips. They helped me a lot. It made my goal easy.

Date of experience: August 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Seemed to be free at eh beginning but wants to charge a membership fee at the end. Maybe be a little more upfront with your business practice.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
Ohio
2 reviews
0 helpful votes
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Well made but did give easy option to add things like youth activities like my example boy scouts and what service projects i did in boy scouts

Date of experience: October 9, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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I haven't had to create a resume in over 10 years and was a bit apprehensive. This site made it a breeze and my resume looks great.

Date of experience: June 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

California
1 review
0 helpful votes
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How do I cancel?
March 30, 2024

How do I cancel? Did intend to join anything nor did I bargain to have to call to cancel. I would have just paid for the resume, more than 3 dollars.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 20, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Charity,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Delaware
1 review
0 helpful votes
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I was happy with the resume building process but felt tricked when it came time to pay. It was advertised as free but there was a catch.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Kyle,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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This was advertised as a free resume builder
June 23, 2021

This was advertised as a free resume builder. After i spent like an hour on it, i hit continue and was prompted to pay to access it

Date of experience: June 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
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The experience of building the "free" resume was fine. The issue with this service is that it forces you to pay in order to download your resume.

Date of experience: February 26, 2020
Canada
2 reviews
0 helpful votes
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I've just bought this subscription for a trail, and I'm hoping it's worth it. So far it was quick and easy for me to build a resume.

Date of experience: June 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I liked it a lot, but it asked for me to pay before I got my first resume. I just think the first one should be free.

Date of experience: August 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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The resume service is great till the end when it tells you you must pay to get your resume. I googled free resume maker services. Very misleading.

Date of experience: March 19, 2021
Texas
1 review
0 helpful votes
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Only complaint is it says FREE but is not
January 18, 2024

Only complaint is it says FREE but is not. Site is great however, you should be honest about cost up front.

Thank you

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very easy to navigate
July 15, 2024

Very easy to navigate. Very good recommendation and supported the job experiences.

Date of experience: July 5, 2024
Alexandra M. ResumeGenius Rep
12 months ago

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Awesome is the word, thank you for coming through for swamped me.

Date of experience: July 5, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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This was a great learning experience for me
July 15, 2024

This was a great learning experience for me. Was easy for someone who is not tech savvy

Date of experience: July 5, 2024
Alexandra M. ResumeGenius Rep
12 months ago

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Very easy to navigate!
July 15, 2024

Very easy to navigate! It took very little time to build a resume I am confident in.

Date of experience: July 5, 2024
Alexandra M. ResumeGenius Rep
12 months ago

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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I thought it was free
July 15, 2024

I thought it was free. Nothings ever free though! Ease of use.

Date of experience: July 5, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
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Why do I have to pay for a resume template?
November 21, 2020

Why do I have to pay for a resume template? You KNOW I need a job for money. Its a hook so you think I forget about the $25 charge. That is scummy.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 22, 2020
Texas
1 review
0 helpful votes
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Resume was really easy to create with exceptional look to it that is easily changed to fit different requirements.

Date of experience: December 12, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great resume builder
July 7, 2024

Great resume builder. Easy use and self generated. The resume built for me was amazing.

Date of experience: June 27, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius