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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use interface with many options for templates for a variety of positions
It was very easy to use. I liked that you can still edit all the parts at the end
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is the stupidest system yet. A "Subscription" to access and create a resume? A fee of $3 per month to download and email the resume I created after I was duped into using a "free" service here? So Not Happy.
Hello Angela,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use. Enables you to generate a professional resume quickly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
"Captian" is not the correct spelling; the correct spelling is "captain." "Captain" is a noun in English that refers to a person who is in charge of a group or a vehicle, such as a ship, aircraft, sports team, or military unit.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was very easy but I believe this should be a free service. But if it all works $3,00 is not a lot to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful, quick and easy to navigate. Super easy to fill out all areas.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple process in creating a detailed resume that you can use
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Payment was not easy, keep looping. Called CS to resolve and its because Debit Cards are not accepted
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I do not like the fact that you advertise the resume as free and then after spending the time to create it there is a fee.
Hello Ronnie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good thanks I loved how quick and easy need more I would recommend you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So fast and reliable, the key words are easy to find, the appropriate words were used also. Thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Smooth transaction that was easy to navigate and complete.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly, and easy to use for a new user and it was quite nice
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the easy set up and template options. Did not like creating a whole resume not understanding I had no access to it without paying.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to do. Took very little time. Very helpful. Done in ten minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good experienced to make the cv and good for cv making thanks
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic job at creating a resume. Hopefully I will get a job soon with this. Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was amazed how well organized and user friendly website resumegenius has. And the quality of CV is also outstanding
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said its free and at the end asks you for payment to download...
Hello Janine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius