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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thank you for the help. It has been many years since I have had to write a resume.
Quick and easy to make the resume for the first time...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ease of use, needed to update resume quickly and easily, liked the ability to choose skills
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great but i thought it free but it is not. Google even says no registration or credit card needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Succinct guidance towards my goal of an excellent professional resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super Easy to use. It's a great help! Need a more military friendly version though
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I havent seen it but im excited. It was easy to complete having submitted my previous resume. I hope it looks great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good, but want to see the process of how I get my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very fast and easy to use. The implementation of AI also allows for productive criticism about what I have already written.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seemed easy enough, wish we could move things around on the templates and it was free :)
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful with phrasing professional experience. Also helpful formatting
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it, very easy, helps you find the words when you can't express them yourself.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to make my first resume and didn't take a long time at all.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy, and inexpensive. Very professional looking resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The only problem that i had was that I found your site on a free resume
Search and then was charged for it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was free. A one time charge would have been fine but to have us go in and have to cancel with the threat of charging per month is not professional
Hello Ronan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very interested to see results. Heard positive things, looking forward to seeing end results
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and generates a great deal of good ideas. Really made this simple for me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service! Would differently recommend to anyone looking for a change.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius