ResumeGenius has a rating of 4.5 stars from 209,858 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
It was great to work with. Everything was super easy and quick. This website helped me out so much with the wording and where to put everything. The templates were very nice and not so plain and boring. The fact that i could add color too was a plus. I will definitely be recommending this site to anyone looking to type out a resume!
Great site, very helpful, but I would only change the fact that you have to multi task scrolling the big resume compared to the template options on the left, making it hard to see the whole thing but maybe that is just my laptop. Otherwise all is amazing.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Misleading advertising. Consumers are lead to believe that the services are free, but forced to pay if they want the resume. Consumers should have the option of a free trial period prior to being coerced into providing credit card information for the service.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
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Resume Genius
I choose Resume Genius today is because I will need a resume for future jobs opportunities.
Resume Genius help me to complete my personal resume in a professional way.
I would recommend Resume Genius to my family members and friend.
I also like the ideas that Resume Genius provides and the frame of format.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
All good until the scary moment when the 'free' template turned into 'pay now to email, print or download (essentially access) your resume' [that I just spent the last 3 hours creating!]
It seems to be a great tool with lots of cool features, but I should have known there would be a 'gotcha'. :(
We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.
Regards,
Resume Genius
A couple of glitches. I did not want to add location of my work experience, but it kept populating "US" after one of the employers, even after I deleted it multiple times. Will edit in Word after downloading to fix this.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
It was easy and quick. It didn't require me searching for the right words and everything was right there at my finger tips. The only requirements were selecting the right examples to fit what I was looking for.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
Really? This entire exercise was an attempt at easily and quickly switching my resume to a newer template. And, I almost succeeded! That is, until someone decided a 50 character entry was required on an optional opinion at the end of the experience. I mean, if you really want it, here you go.
You made our day with your review, thank you!
Regards,
Resume Genius
Easiest resume I have ever templated. I literally pasted the information and this program auto generated my resume with every single section correctly. I didn't have to make any changes whatsoever. Instead, they offered me options of ideas to insert to make my resume more appealing.
You made our day with your review, thank you!
Regards,
Resume Genius
Overall satisfied but there is one major problem that font size option is very limited, I should be able to set numeric value for font so I can increase as needed right now max font size don't make resume readable, I have to zoom it.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
I paid 299 did a resume downloaded my resume when I came back a month later my resume was not there and they had multiple times. Tried to charge my card for an additional monthly service of 25+ dollars. My bank alerted me to the fraud. Buyer beware
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Good god good good good However the problem is not resolved. I'm not sure who looked at it over the weekend. These are pictures I took on Friday. The water from the gutter comes over the side and in the window. There is mold growing on the window frame and it's coming through the wall. The window frame is also rotted from all the water it has absorbed. I realize this is a nuisance and it's the last thing I want to have to bring to your attention. However if isn't dealt with properly, a mold issue is very concerning for the health
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
It came up when i typed in free resume builder then I get to the end to print it and you have to pay for a membership, so I had spent an hour on it. So I just paid for the 14 day trial and will cancel after that.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Felt a little blindsided by the sudden request for payment after pouring nearly 2 hours into my resume. Would have been great to know that beforehand. $3 isn't much, but there have been times when I didn't have even that much and would not have been able to save my work. Folks with no money who need help building their resumes would be greatly disheartened to find out all the time they spent was for nothing.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Very quick and excellent process. I must say I am quite impressed on how easy this application was to use. I found it very simple to use and I would encourage a friend or anyone to use this application.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
You are not upfront about the cost of this service and I am not pleased at all about that. I am disappointed and regretfully paying the $2.95 so as to not have wasted the last 2 hours spent on your platform editing my resume.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Helpful. Well I have not done a resume in a long time, good advive on not naming too many jobs. Truthfully, I haven't had that many jobs for my age because I stay working. I worked at Exxon Mobil for 32 years then retired, friend need help, so I have done custodial work for almost 10 years.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
It was good. So far, it's been great! I enjoy helping out with all kinds of questions and conversations. Whether it's answering a question, diving into creative tasks, or chatting casually, I'm always ready to assist
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
I would just like for y'all to be upfront and honest, On the description, it said no credit card after I got done and asked for a credit card, Don't get me wrong it was worth it. But not the monthly subscription that I'm planning on canceling immediately. I was actually planning on paying for a résumé anyways kind of sad you had to hide it till the end
Thank you for your input! Your suggestions help us fine-tune our platform to better serve our users. We’ll be sure to review this as we continue to enhance our services.
Regards,
Resume Genius
This was the most intuitive resume program I've ever used. It provided excellent suggestions via AI that made me sound like the best candidate for the position I'm sure. Will recommend to others in the future.
You made our day with your review, thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius