ResumeGenius has a rating of 4.5 stars from 209,858 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Extremely easy to utilize, offered built in suggestions to increase the effectiveness and quality of personal information entered into the resume. Multiple formats to choose from and customization options available. Does cost money to utilize but not all that unexpected. Overall excellent experience.
Having spent many years in a job where a resume was never required, I found ResumeGenius incredibly helpful in crafting the perfect resume. The suggestions for each position and title I've held were remarkably accurate. I'm not just thinking—I know—I couldn't have done this without ResumeGenius!
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Its great how easy it all is to use. I feel like a resume tool such as this one will be a great benefit to the work I do. Since I am an employment coach. Getting resumes done quickly and efficiently will be helpful.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
Great job. I was told by a friend of mine to try this site. He recommended that you do a good job for a very affordable price. I decided to give it a try. I was impressed at the speed, accuracy and more importantly the ease by which I got a good CV output. Keep up the good work.
You made our day with your review, thank you!
Regards,
Resume Genius
Very good experience! Building the resume was quick and easy. Resume builder targeted all the key points that employers are looking for and even provided additional options to include any more information that the resume builder might have missed.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
You guys said it was free to make the resume i spend 4 hours putting it together then we gotta pay to save or download it. Terrible advertising for people that are in financial trouble trying to find honest work!
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
I saw nothing to let me know this was not a free site. Now that I have invested so much time I will cave and pay. Also, I intend to cancel right away but your language is a bit unclear about exactly what I will be billed. Clearer information would be helpful
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Misleading that we have to pay to get our resume and your payment process is horrible. Had to enter my card 3 times before payment went through. You should be emberssed if you are promoting this service to professionals. Maybe keep it to high school seniors graduating and looking for their 1st job.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Your ads state that the builder is free. That is *technically* true, but printing, downloading, or emailing require a fee, so after all the work I put in, I have to sign up for your overpriced subscription service. What. A. Crock.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
I dont like this site, its too expensive, when I cancelled last time you guys continued to charge me. My resume is locked in here so thats the only reason I have to sign up. Once I download it again I will cancel immediately
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Found resumegenius through Microsoft Word. The app works well, but I thought I had been working on my resume with a free template. It wasnt until i had already spent decent time and effort and was ready to print that the demand for payment was disclosed. Semi shady practice, leaves a sour taste with me- since i didnt want to start all over just had to pay. Would be a great app for free, or had at least warned that payment would become due before a usable product was built.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Did'nt know I'd have to pay until the end. Stuck in a time crunch now, having to pay. Looked up FREE resume builder and you were the top one. Not happy to pay when not expecting to. Happy to, if it's properly said ONCE throughout the entire process.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
24 dollars for a resume, that I made myself with no useful help from this platform, is highway robbery. People are just paying for the modularity of the platform. I will not keep a subscription. I don't understand who at resume genius though 25 dollars a month for this service was a good idea. You will be bankrupt before 2030.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
While I like the suggested word/sentence replacements which are generated through AI, there is not as much feedback or suggestions as I had hoped for. Additionally, there is not much help for someone unsure of how to get their resume started. Lastly, it was extremely difficult to figure out how to move sections (up or down) on the resume. It'd be nice to be able to have a way to slide the section up or down with the mouse.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Very good overall, site loads a little slow and clunky for me. Edits are awkward. Templates look fantastic. AI generated content was helpful, but still has flaws. I'll know for sure if I start to gain traction with the new resume.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
I loved all the AI assistance and ability to update my existing resume. However, I was mislead to believe this service was truly free, having to pay to download or print. I do appreciate the very low cost to do so, but when it is advertised as free I expect to pay nothing from start to finish. Thank you.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
The variety of templates are fantastic, and I love that the solution provides so many suggestions for activities/responsibilities for different roles. It does all the leg work for you, and you just need to tweak and refine.
You made our day with your review, thank you!
Regards,
Resume Genius
My experience was smooth and quick. I received a resume with a beautiful layout. I loved all the suggestions that were given. There were no lags in saving my resume. I appreciate the affordability of this service.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
I found this site to be very easy to use, with many features and vocabulary specific to your career background. I found many helpful options that other sites do not offer. The pricing is very reasonable.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Its okay. One difficulty is not knowing that I have to make a payment after all the work. Second, not having options to add any details to my current course where I have made changes to my program and that caused some delays in completing the course.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius