business logo of ResumeCoach

ResumeCoach

How would you rate ResumeCoach?
grey star
grey star
grey star
grey star
grey star
Ohio
1 review
0 helpful votes
Follow Gabriel G.
Unfollow Gabriel G.
Send Message
Share Review
Report Review

Absolutely wonderful service.
June 19, 2023

CS representative was extremely helpful and respectful in solving the difficulty I was facing. He went out of his way to ensure I did not have to start my work from scratch. Absolutely wonderful service.

Date of experience: June 19, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gabriel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
Follow Tamara R.
Unfollow Tamara R.
Send Message
Share Review
Report Review

I highly recommend their services
January 20, 2023

I highly recommend their services as they provide numerous templates and styles to suit anyone's taste. The best part is that they have a customer service team ready give you suggestions on how to improve you cv. I would use this again in the future.

Date of experience: January 20, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tamara,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Maldives
1 review
0 helpful votes
Follow Tamara B.
Unfollow Tamara B.
Send Message
Share Review
Report Review

Misleading
March 11, 2021

Spent 2 hours doing my cv on this site, only for at the end to tell me I have to pay for it!
Not acceptable.
Plus they don't have acceptable payment methods and want your credit card details.
Wasting my precious time, in difficult periods.

Date of experience: March 11, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Misleading

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Cambodia
1 review
0 helpful votes
Follow Koeuk S.
Unfollow Koeuk S.
Send Message
Share Review
Report Review

GOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOODGOOD GOOD

Date of experience: August 2, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Matthew Q.
Unfollow Matthew Q.
Send Message
Share Review
Report Review

Only half of my resume downloaded
May 14, 2024
Updated review

After turning in the resume to my job; I realized that only 1 page downloaded missing all the relevant job experience pertaining to the position I was applying for. They have already gotten back to me with a no hire. This experience sucked. I wont use your service in the future.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Matthew,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Lelie

ResumeCoach.com Team


You are asking me what I think and I have not seen...
May 9, 2024
Previous review

You are asking me what I think and I have not seen the finished resume yet. I am not sure what my opinion is until after i see what you have done for me.

Date of experience: April 29, 2024
Malaysia
1 review
0 helpful votes
Follow Qayyum M.
Unfollow Qayyum M.
Send Message
Share Review
Report Review

The quality of the customer service!
September 6, 2022

I did not noticed that there will be an automatic renewal after 14 days after the first subscription. Apparently my account was renewed automatically and my bank account was deducted. So I decided to get some help from the customer service. They did an excellent job on handling my case and getting back my refund. Within few hours my problem has been solved thanks to them, especially stephane. The customer service is very direct, smooth and hassle free. Thank you once again!

Date of experience: September 6, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with the Customer Service Team, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Greece
1 review
0 helpful votes
Follow Vassilis B.
Unfollow Vassilis B.
Send Message
Share Review
Report Review

The layouts of the templates are perfect with a variety of styles to choose from. The auto-filling sentence part is a great tool that helps to design and build a really nice CV. If i had to rate the subscription policy i would have easily give 1 star. Without being clear from the emails you will receive, they charge you automatically once the 14 days of the -not so - free trial expires. The Support Team on this matter was really helpful with excellent guidance.

Date of experience: February 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Vassilis!

Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.

We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!

Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/

Warm regards from the entire Resume Coach team,

-ResumeCoach

Spain
1 review
0 helpful votes
Follow Nick E.
Unfollow Nick E.
Send Message
Share Review
Report Review

I decided to dive in before purchasing and see what I could create. It took me about an hour to throw a decent resume together. My only complain was that the interface attempted to throw some canned language in that I could not delete and occasionally ally it would copy and duplicate an experience entry, and one of the existing entries would get over written. Frustrating but I worked around it.

Also the ability ti adjust the margins and add hard returns would be beneficial since the line breaks sometime cut words in half.

Date of experience: October 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Nick,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Natti

ResumeCoach.com Team

GB
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Send Message
Share Review
Report Review

Good
September 3, 2024

Easy to use would highly recommend a bit of a pain having to give a review of more than I want to say

Date of experience: August 24, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Robert,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Denise R.
Unfollow Denise R.
Send Message
Share Review
Report Review

The CV templates are especially attractive and provided me with excellent ideas to revamp my own CV. Even if you're out of the job search game, these templates can provide you with inspiration. Plus, their customer service is exceptional.

Date of experience: June 1, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Denise,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

TW
1 review
0 helpful votes
Follow Josephine L.
Unfollow Josephine L.
Send Message
Share Review
Report Review

Not so comfortable with the subscription policy
September 26, 2022

I really appreciated your resume templates to help me build an impressive resume to seek jobs. However, even though you have informed the subscription policy on the fist one confirmation email, "after 14 days your membership will renew at a cost of USD 29.95…" still seemed a trap. If you could remind the membership will renew in 3 days, it will make your customers feel more comfortable and be motivated to upgrade.

Date of experience: September 26, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Josephine!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

Switzerland
1 review
0 helpful votes
Follow Ilzuks C.
Unfollow Ilzuks C.
Send Message
Share Review
Report Review

Great experience
December 16, 2023

Great CV and Cover Letter writing tool. Was very easy and fast to use. I do not agree with other few comments that quality of PDF is poor. Its as good as any other document you made elsewhere.
I used only to make 1 CV and 1 Cover Letter so paid 2,45 euro. The next day i cancelled my subscription as I did not need any more services for the moment. Nothing else to pay. (hopefully wont be charged after 14 days :) really happy and will use again for my next CV and Cover Letters. Recommend to everyone. Thanks!

Date of experience: December 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

New York
1 review
5 helpful votes
Follow Shirley Z.
Unfollow Shirley Z.
Send Message
Share Review
Report Review

It took me minutes
March 1, 2020

I trusted this company to create my CV because of their eye-catching templates and super helpful tips. But, I didn't read how their service works. At the end of the month, I got a bank charge from them. After contacting them, they explained to me their conditions. You can sign up for a 14-days free trial but you have to cancel your subscription before it ends. Apart from that, what I would like to highlight that I've made my cv in minutes... super fast

Date of experience: February 29, 2020
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Shirley!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

New Jersey
1 review
0 helpful votes
Follow Kristin Z.
Unfollow Kristin Z.
Send Message
Share Review
Report Review

Works great!
January 3, 2023

I had to recently use this service to make a cv that I haven't made in over 20 years thank god for this site it helped me land a job with little effort on my part the site walks you through every aspect of completing a superb resume and it works

Date of experience: January 3, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

California
1 review
0 helpful votes
Follow Christina L.
Unfollow Christina L.
Send Message
Share Review
Report Review

Easy process
September 26, 2024

Excellent template! Easy to use, and very easy to understand!

Date of experience: September 16, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Christina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

West Virginia
1 review
0 helpful votes
Follow Preston H.
Unfollow Preston H.
Send Message
Share Review
Report Review

Great website very easy to use and helped me create a resume.

Date of experience: September 16, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Preston,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
Follow Mariella I.
Unfollow Mariella I.
Send Message
Share Review
Report Review

Thought it was free but after creating my resume they charged me.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hi Mariella!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Tina

ResumeCoach.com Team

GB
1 review
0 helpful votes
Follow Osasumwen E.
Unfollow Osasumwen E.
Send Message
Share Review
Report Review

Good service
September 26, 2024

Impressive resume, i was impressed and would definitely recommend

Date of experience: September 16, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Tina

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Vic U.
Unfollow Vic U.
Send Message
Share Review
Report Review

Great template, unclear expense
January 11, 2024

Maybe I missed the fine print, but I gave more than a cursory look for the costs. It said FREE everywhere. I made my resume, which has never looked better by the way, and then got hit with a small fee, but also a sign up for a more significant subscription fee if I don't cancel. Don't love the surprise at the end when you've done the work already. Let's just be clear up front. I would gladly pay $2.95 for a resume of that caliber.

Date of experience: January 11, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Vic,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Estonia
1 review
0 helpful votes
Follow Nikita A.
Unfollow Nikita A.
Send Message
Share Review
Report Review

Amazing website
January 24, 2024

Resume site is a real lifesaver for those aiming to stand out in the job market. The intuitive interface and templates make the resume creation process easy, while insightful articles help understand market demands. Flexibility to adapt to various positions and easy distribution across platforms are excellent bonuses. I recommend it to everyone seeking professional success!

Date of experience: January 24, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nikita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days