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ResumeCoach

How would you rate ResumeCoach?
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Texas
1 review
0 helpful votes
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Thank you
September 27, 2024

Thank you. I really appreciate this template and this will assist many people.

Date of experience: September 17, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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Time efficient and simple to understand
May 19, 2024

The process was quick and accurate. It allows for input from company with the option to add your own details. Many options for templates and cover letter. Final product was not only professional but allowed for originality.

Date of experience: May 9, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Constance,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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This website is truly a gift from goo I was so lost and had no clue how I was going to make a resume or even where to start this site was a perfect translator for my thoughts.I give it an a plus plus
Kelvin Polanco..

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kelvin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Good
August 28, 2024

It was a good experience. It was easy to navigate. I wish they allowed for alterations of the colors but still great website!

Date of experience: August 18, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello Imaan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Easy and FAST
September 28, 2024

This was a great way to get my resume' revamped and out there. Thanks!

Date of experience: September 18, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Brooke,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Na
September 28, 2024

Easy and gave good information to update my resume. Thank you

Date of experience: September 18, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Doris,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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Super easy to use and straight forward!
September 28, 2024

Super easy to use and straight forward! Saved me so much time making my own resume.

Date of experience: September 18, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Samantha,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Ok ish
September 4, 2024

Easy to ise. However i was wanting a AI help and that was not there for the cover letter. Cover letter and resume is seperate!

Date of experience: August 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Jean,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that we can properly assist you with your issue. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Amy

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Helpful
September 4, 2024

Very helpful. Easy and simple. Looks very professional. The set up is nice and the AI services are pretty neat.

Date of experience: August 25, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Whitney,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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I loved the AI and the website was easy to navigate. However i wasn't happy to see that they opted me into their 14 day plan without me knowing it. The website was great but I would not of used it if I know i was going to be charged $30 bucks.

Date of experience: June 13, 2024

Great worked well and it made building it a dream
June 7, 2024
Previous review

Great worked well and it made building it a dream. The AI generated great ideas and made it really easy

Date of experience: May 28, 2024
North Carolina
1 review
0 helpful votes
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This is an invaluable service!
September 23, 2024

This is an invaluable service! This site allows you to build a very professional resume.

Date of experience: September 13, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Wesley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Excellent Customer Service
July 15, 2024
Updated review

I had trouble downloading my resume and the support team was super quick and emailed me a copy. Excellent Service, very easy to create an awesome resume.

Date of experience: July 5, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Amanda,

Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to resolve the issue successfully and that you had a positive experience with our customer service and we'll be sure to share your feedback with the team.

We take pride in providing prompt and effective solutions to any problems that our customers may encounter. We're glad that we were able to assist you and ensure that you had a positive experience. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

Please don't hesitate to reach out if you need us again in the future. We're always here to help and we value your feedback (and we're super grateful for those 5 stars).

Thank you again for choosing ResumeCoach, and we hope we can be of service again in the future!

Best regards, Meg

ResumeCoach.com Team


Once you pay for the resume and download it in PDF...
July 12, 2024
Previous review

Once you pay for the resume and download it in PDF the template bullets are all over the place, spacing in wrong and can't be corrected in PDF.

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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You're a Legend Noah, an absolute unit of internet customer service. When I'm in a pinch, the first thing I think is "Damn if Noah was here, he'd bail me out of this one no doubt." Keep it real, brother.

Date of experience: December 12, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Cameron,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
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Great help setting up CV's
August 9, 2024

There is a catch after you paid the 1dollar for your CV only than will you see the amount increase for your monthly subscription fee. I personally feel this is wrong.

Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hi Denisia!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lelie

ResumeCoach.com Team

Netherlands
1 review
0 helpful votes
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N/A
September 27, 2024

Nothing really spectacular am surprised my account was debited for cancelled subscription.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Mayokun,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Kiara

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Great experience, thanks alot!
June 13, 2024

You helped me fill out a resume that I needed immediately and I am definitely happy with the result I got with you and the options. It is definitely worth the little money you invest in something that has the option to make you a profit thanks to the quality of the resume construction.

Date of experience: June 3, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Liron,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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Great payment was successful helps me rebuild my cv in great standards

Date of experience: September 16, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Anastasia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Should have better templates and should be able to five more suggestions

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hi Jennifer,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Tina

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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I'm thrilled with how fantastic my CV looks!
September 17, 2023

I'm thrilled with how fantastic my CV looks! I've created multiple versions to tailor them for different positions. It gives me confidence knowing that I have customized resumes that can make an impact. I hope this approach proves helpful. Thank you!

Date of experience: September 17, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Marty,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

TW
1 review
12 helpful votes
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Gave me a refund
July 21, 2020
Updated review

After I contacted them about the overcharge, they did give me a refund, so I don't think they are trying to scam people purposely, but still be careful of the pricing, it is not transparent enough on their website, just an update for you guys!

Date of experience: July 20, 2020
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Kristi!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 4 stars.

Best regards!

-ResumeCoach


Charges beyond your subscription
April 7, 2020
Previous review

They charged me for two months after my subscription ended without notifying me at all. I looked at my credit card bill and found out that they charged me $29.95 per month even after my initial 14-day subscription ended. The site manipulated the usage of the plans' descriptions and took advantage of their costumers. To me, the site is a scam and took my money without my consent. Beware of the site.

Date of experience: April 7, 2020

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
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