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ResumeCoachReviews 11,010

4.6

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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The user interface is super intuitive!
September 3, 2023

The user interface is super intuitive! It felt like having a personal guide leading the way. From structuring my experiences to showcasing my skills, every step felt smooth and straightforward.

Date of experience: September 3, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Rodney,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Brazil
1 review
0 helpful votes
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Excellent
September 2, 2023

Great service.Enjoyed the quality of the template.

Date of experience: September 2, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello John,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

PS
1 review
0 helpful votes
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Responsibility
September 2, 2023

It's from the importiest experiences in my life
It's gonna solve alot of problems and discover alot of new thing

Date of experience: September 2, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Truuuuly impressed by the ability to customize and select the best options that perfectly suit my needs. Great tool to make your cv look awesomeeee!

Date of experience: September 2, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Carroll,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Saudi Arabia
1 review
0 helpful votes
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Perfect team
September 1, 2023

Professional work, I am happy to deal with and I will recommend to my friends

Date of experience: September 1, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ali,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Japan
1 review
0 helpful votes
Follow 王 宗駿 V.
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It's quite handy to build up a resume in just a few minutes. There are also a lot of variations for different format. I guess I might try out the others in the near future and form up my resume better.

Date of experience: September 1, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Finland
1 review
0 helpful votes
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Good
September 1, 2023

Fine good very fine it was fine no worries it was ok i don't know what to tell you

Date of experience: September 1, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ali,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Hong Kong
1 review
0 helpful votes
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Excellent tool to help beginners
September 1, 2023

VERY easy to use, a very good guide for beginners to compose a resume and cover letter. There are a lot of templates for user to choose, you can get a suitable style to make a personalised CV.

Date of experience: September 1, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Indonesia
1 review
0 helpful votes
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Good cv and the first time experience for my curriculum vitae

Date of experience: August 31, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Steven,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Cancellation
September 30, 2023

Asked for a cancellation of my account and still got charged 30$

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Guilherme,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely,

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Says its free and then hits you with a charge at the end. Scam

Date of experience: August 31, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Dear valued customer,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely,

ResumeCoach.com Team

Turkiye
1 review
0 helpful votes
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///////////////
August 31, 2023

///////////////

Date of experience: August 31, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Majid,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

New York
1 review
0 helpful votes
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This website provides a quick and incredibly user-friendly method to create a CV within minutes! It is truly excellent and highly commendable!

Date of experience: August 31, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Julia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Cambodia
1 review
0 helpful votes
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I did many work after i graduated my university in 2005, such as restaurant services, Catering services, Construction work in Korea.

Date of experience: August 31, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sokan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Oman
1 review
0 helpful votes
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Improvement
September 29, 2023

More sections can be added and template can be more improved including more items instead of bullet points only in each section

Date of experience: August 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hey!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

ResumeCoach.com Team

Finland
1 review
0 helpful votes
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Easy to use.
August 30, 2023

Very simple and great outcome! User friendly and help available.

Date of experience: August 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nino,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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The customer service was truly outstanding! It was highly professional, courteous, and offered excellent guidance regarding the service and renewals. I was thoroughly impressed with the level of service provided.

Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Melba,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Bahrain
1 review
0 helpful votes
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Quick and efficient
September 28, 2023

Very easy and affordable service and great customer support that will help you in 24 hours max from your inquiry

Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Ayman!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards,

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
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No
September 28, 2023

No i didn t not get any resume and i do not like your service

Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Christina,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely,

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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False advertising, the website boasts free CV and then when you're done they trick you into paying. Horrible and unethical.

Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jessica,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain