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ResumeCoach

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Utah
1 review
0 helpful votes
Follow Sylvie-Anne R.
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Just lost stars because you are making me write this, and you didn't warn me that i would have to pay

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hi Sylvie-Anne!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Tina

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Great Site!
August 24, 2024

Great Site! Exceeded my expectations in every way and the price is great.

Date of experience: August 14, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Jordan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Texas
2 reviews
0 helpful votes
Follow D'Linda M.
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This company has lovely templates, and great help. Easy to use and access.

Date of experience: August 14, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Absolutely wonderful service.
June 19, 2023

CS representative was extremely helpful and respectful in solving the difficulty I was facing. He went out of his way to ensure I did not have to start my work from scratch. Absolutely wonderful service.

Date of experience: June 19, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gabriel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Easy to use and follow
August 25, 2024

Easy to use and follow. Professional look and plenty of customization.

Date of experience: August 15, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Fredrick,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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I highly recommend their services
January 20, 2023

I highly recommend their services as they provide numerous templates and styles to suit anyone's taste. The best part is that they have a customer service team ready give you suggestions on how to improve you cv. I would use this again in the future.

Date of experience: January 20, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tamara,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Arizona
1 review
0 helpful votes
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Started from scratch and this platform made this process not only simple to complete, but time to step away and continue to make improvements without the app closing. Best investment ever! Thank you...

Date of experience: March 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dave,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Maldives
1 review
0 helpful votes
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Misleading
March 11, 2021

Spent 2 hours doing my cv on this site, only for at the end to tell me I have to pay for it!
Not acceptable.
Plus they don't have acceptable payment methods and want your credit card details.
Wasting my precious time, in difficult periods.

Date of experience: March 11, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Misleading

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Utah
1 review
0 helpful votes
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The program is nice...
May 13, 2024

The completed résumé printed in a single PDF document, without page breakdown. It is nearly impossible to take one really long, obscure piece of paper and allow a PDF program to break it up into multiple letter size sheets.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Edward,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Lizzie.

ResumeCoach.com Team

Malaysia
1 review
0 helpful votes
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The quality of the customer service!
September 6, 2022

I did not noticed that there will be an automatic renewal after 14 days after the first subscription. Apparently my account was renewed automatically and my bank account was deducted. So I decided to get some help from the customer service. They did an excellent job on handling my case and getting back my refund. Within few hours my problem has been solved thanks to them, especially stephane. The customer service is very direct, smooth and hassle free. Thank you once again!

Date of experience: September 6, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with the Customer Service Team, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Greece
1 review
0 helpful votes
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The layouts of the templates are perfect with a variety of styles to choose from. The auto-filling sentence part is a great tool that helps to design and build a really nice CV. If i had to rate the subscription policy i would have easily give 1 star. Without being clear from the emails you will receive, they charge you automatically once the 14 days of the -not so - free trial expires. The Support Team on this matter was really helpful with excellent guidance.

Date of experience: February 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Vassilis!

Improving our customers' experience is our main goal, so we thank you very much for giving us feedback.

We want to see you back in our tool very soon, we are sure that the experience will be much better thanks to the improvements we are implementing!

Until then, if you need it, you can contact us through this link: https://www.resumecoach.com/contact/

Warm regards from the entire Resume Coach team,

-ResumeCoach

Switzerland
1 review
0 helpful votes
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Great experience
December 16, 2023

Great CV and Cover Letter writing tool. Was very easy and fast to use. I do not agree with other few comments that quality of PDF is poor. Its as good as any other document you made elsewhere.
I used only to make 1 CV and 1 Cover Letter so paid 2,45 euro. The next day i cancelled my subscription as I did not need any more services for the moment. Nothing else to pay. (hopefully wont be charged after 14 days :) really happy and will use again for my next CV and Cover Letters. Recommend to everyone. Thanks!

Date of experience: December 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Estonia
1 review
0 helpful votes
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Amazing website
January 24, 2024

Resume site is a real lifesaver for those aiming to stand out in the job market. The intuitive interface and templates make the resume creation process easy, while insightful articles help understand market demands. Flexibility to adapt to various positions and easy distribution across platforms are excellent bonuses. I recommend it to everyone seeking professional success!

Date of experience: January 24, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nikita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

BQ
1 review
0 helpful votes
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Great and Easy
August 2, 2024

The experience was fast, easy to understand and to the point. I was able to finish this with no help required

Date of experience: July 23, 2024
Customer Care Team R. ResumeCoach Rep
9 months ago

Hello Melisa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Spain
1 review
0 helpful votes
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I decided to dive in before purchasing and see what I could create. It took me about an hour to throw a decent resume together. My only complain was that the interface attempted to throw some canned language in that I could not delete and occasionally ally it would copy and duplicate an experience entry, and one of the existing entries would get over written. Frustrating but I worked around it.

Also the ability ti adjust the margins and add hard returns would be beneficial since the line breaks sometime cut words in half.

Date of experience: October 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Nick,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Natti

ResumeCoach.com Team

GB
1 review
0 helpful votes
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Good
September 3, 2024

Easy to use would highly recommend a bit of a pain having to give a review of more than I want to say

Date of experience: August 24, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Robert,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Quite good and simple to write and design with.
Not all content is switching properly between templates, so review appearance after changing template.

Date of experience: May 30, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hi Niv,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Anne

ResumeCoach.com Team

Washington
3 reviews
0 helpful votes
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Simple and Easy Resume builder! My resume building was straightforward and in point!

Date of experience: August 15, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Quiyonna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Good job you rock love yourself keep on keeping on you got this.

Date of experience: August 15, 2024
Customer Care Team R. ResumeCoach Rep
8 months ago

Hello Kimberly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

TW
1 review
0 helpful votes
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Not so comfortable with the subscription policy
September 26, 2022

I really appreciated your resume templates to help me build an impressive resume to seek jobs. However, even though you have informed the subscription policy on the fist one confirmation email, "after 14 days your membership will renew at a cost of USD 29.95…" still seemed a trap. If you could remind the membership will renew in 3 days, it will make your customers feel more comfortable and be motivated to upgrade.

Date of experience: September 26, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Josephine!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

Overview

ResumeCoach has a rating of 4.3 stars from 11,139 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
357
value
64
quality
68
This company responds to reviews on average within 3 days