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Resume Now has a rating of 4.5 stars from 3,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter, and live chat. Resume Now ranks 5th among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
The Customer Service Agent who spoke with me on the phone was incredibly friendly and helpful. I had no further issues. I do have to mention that using the 'Chat Now' option through the website, did not work. It said I connected with "Jair A", but I did not receive a response. Disappointing. Other than that, once I called Resume-Now directly, my issue was resolved in a timely matter. Thank you!
The "tools" at this site are really not much above what you can do on your own if you are even moderately proficient with MS Word. But the point of the site is to get your credit card number and billing authorization, because in the fine print, this is a monthly subscription for $24/month - which of course, is silly. No one knowingly subscribes. The punchline is, when you call India to cancel, the pretend to cancel - but don't. The only way to cancel is to cancel your credit card.
The Customer Service Agent who spoke with me on the phone was incredibly friendly and helpful.
I had no further issues.
I do have to mention that using the 'Chat Now' option through the website, did not work.
It said I connected with "Jair A", but I did not receive a response. Disappointing.
Other than that, once I called Resume-Now directly, my issue was resolved in a timely matter.
Thank you!
When you lose a job many times the panic and worry can cripple you. I know I needed to build a resume but where do I start? You're alone and worried and the weight of what comes next can be overwhelming. Thank you Resume Now, you helped lift my burden and showed me the way to build a professional, comprehensive and thoroughly beautiful resume that I am proud to share with potential employers. I could not have done this without you!
Hello,
Thank you so much for sharing your experience with us! We're thrilled to hear that Resume Now was able to provide the support and guidance you needed during a challenging time. It's our mission to help individuals like yourself navigate the job search process with confidence. We wish you the best of luck with your job search, and we're here for you every step of the way. Don't hesitate to reach out if you need any further assistance or support.
I have a issue about an employer I sent my resume on another site where I had 6 interviews and worked a full day for them with no pay, which is fine because I really want that job, but I needed an advice on how to move forward. It is obvious they are interested in hiring me, but the process is like no other i ever had. Like I have made my resume on this site I decided to ask for help. And Sofia from customer service help me on how I should approach my situation. So all in all this site will help more then just your resume.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Received great service from your team and was able to solve my issue in a flash. Thank you for the kindness & efficiency of your team member. It's greatly appreciated!
Hello,
Thank you for sharing! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I used a resume builder and it's pretty good. This app definitely made my my resume look more professional. Use it if you miss proper organization of your job application package.
Hello,
We’re thankful for the amazing feedback you have given us! Happy customers make our days brighter!
Isacc has exceptional customer service! After having a bad experience with the 2 separate individuals prior to speaking with Isaac, he took care of the issue I had. Because of his kindness and having great customer service, I will continue my service with Resume now. Thank you Isaac, I hope your supervisors know what a great worker you are. Thanks again :)
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I am so thankful I found this resume site. The process took less than an hour. Easy and helpful templates and phrases etc…
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I had the most pleasurable experience with a representatives today, he was very knowledgeable and patience answering all of questions and providing helpful feedback.
Hello,
We’re thankful for the amazing feedback you have given us!
This Company had wonderful suggestions that I did not think of. I made a few edit adjustments and began sending in my Resume. Had 30 plus offers for jobs.
Hello,
We’re thankful for the amazing feedback you have given us! Glad we were able to help!
Professional and Patient! Representative was very knowledgeable. Representative also did everything I ask. He's a keeper!👍🏼🙂 Thank you Resume Now!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I was very frustrated when I called for help, however your customer service representative, Maureen was extremely polite and profession expressing a strong desire to resolve my issue. I was very impressed with her attitude.
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. Rest assured, we'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
I contacted customer service to cancel my subscription, but ended up staying because the representative was so nice. Her name was Maureen and she was phenomenal.
Hello,
Thank you so much! We appreciate the positive review!
I had a concern regarding my subscription and Caleb was extremely helpful. He provided me with different options regarding my concern and ultimately executed what it was that I needed. He was very kind and I appreciate the time he took to ensure that I was a satisfied customer!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Young lady who helped me was understanding and offered solutions to my dilemma. She was personal but professional. Loved the experience! Deserves a 12 of 10!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
The agent's name LESLIE PALMA is an exceptional customer service who helped me figure out confusion and mystery of the charges I have been puzzled for long time. She is very professional and very helpful; she even directed me to a better service that I would be needing. She is very good of what she is doing and deserve an appreciation. I am very satisfied with her help and KUDOS to you, please keep up the great work!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
My experience today was by far the best I've encountered with a Resume-Now Rep. My Rep was patient kind, thoughtful, and went beyond measures. I wish all the Customer Service Reps were like her.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Nice and easy. She addressed my issue figured out my problem and also suggested I do something else that I'm happy with. Thanks for your help
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I had trouble trying to join resume now for a month. I spoke to 3 people with no success. The fourth try was Victor….he was amazing! Patient and made it happen!
Hello,
Thank you for sharing your experience with us!
She was super. Knew her job in and out Very very helpful. Don't ever let her go.
Hello,
Thank you for leaving a five-star shout-out for our agent, Jacqueline! We will be sure to let them know your amazing comments.
Mark was awesome. He is very professional, knowledgeable, and courteous. It was my pleasure to talk to him. He walked me through and explained what I needed to know. Thank you Mark!
Hello,
Thank you for leaving a five-star shout-out for our agent, Mark!
Great personality and very helpful! Very helpful in helping me get another subscription for even more opportunities in my job search.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Very informative customer service provided. I was calling to cancel but I was persuaded to stay but in a positive way. Thank you
Hello,
Thank you for your review. Glad we were able to help!
Byron was awesome. I was very upset when I called and he took care of the problem right away and was very kind and understanding.
Hello!
Thank you so much for taking the time to share your experience with Byron! We're thrilled to hear that he was able to address your concerns promptly and with such kindness and understanding. Providing excellent service is our top priority, and it's fantastic to know that Byron exceeded your expectations. We'll be sure to pass along your kind words to him.
Thank you for your time. Well appreciated. You deserve a raise
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Great experience and a great product. I will definitely recommend this product.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
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Create a resume that gets results!
From students or entry-level job-seekers to experienced executives, our resume builder offers job-seekers a fast and easy way to create a resume. With pre-written bullet point examples across several industries and recruiter-approved templates, Resume-Now enables users to download a polished and professional resume in minutes.
Helping People Get Jobs Since 2005!
Our goal is to help people get the job they want, as quickly as possible. To assist our users in creating a professional-quality resume and cover letters instantly, we provide suggested text examples, expert tips, video interviewing lessons, and more.
Hello,
We're delighted to hear about your positive experience with our customer service team over the phone! We apologize for any inconvenience you experienced with the 'Chat Now' option on our website. Your feedback is valuable, and we'll look into this to ensure better service in the future. Thank you for reaching out, and we're glad we could resolve your issue promptly.