Thumbnail of user derekl132

Derek L.

Contributor Level

Total Points
101

1 Review by Derek

  • Resume Now

5/8/19

I usually don't sign up for trial sites because i know what happens. Either i don't read something correctly or there is something in the fine print that wasn't made clear. It is especially difficult when the same company has multiple web pages and i have multiple logins. I don't know how anyone is suppossed to know that mycoverletter.com and myresumenow.com or my perfect resume are all connected!? ---What a headache but with that being said, i am happy with the service received but mostly that because of your customer service agent Vanessa emp id 1110. She was amazing in helping me find the account i was charged for and she also helped me figure out where or what account was being billed and explained everything perfectly. I felt / feel lucky that she was the one to take my call.

Thumbnail of user brandicew
Brandice W. – Resume Now Rep

Derek,

We regret to hear that you found yourself in a convoluted situation. We're ecstatic to hear that Vanessa was able to unravel your case and meet all of your customer service needs! Thank you for the feedback!

Derek Has Earned 1 Vote

Derek L.'s review of Resume Now earned a Very Helpful vote

Derek hasn’t received any thanks yous.

Derek Has 1 Fan

Thumbnail of user davidw2290
David W.
0 Reviews
0 Votes

Derek isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user annan1029
4/21/24

Service representative was very helpful, courteous, and knowledgeable!

Thumbnail of user alexandrias114
4/19/24

Helpful costumer services helped me with what I was needing as well as being kind I really...