Resume Now has a rating of 4.1 stars from 3,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 7th among Career Advice sites.
Juan Morales was very helpfull.
He completed all my questions and concerns.
He was very nice, great custmer service.
Hi Michelle,
We are thrilled that you were delighted with how Juan was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
They were very helpful and assisted me. I thought the acct was closed and when it wasn't they were very helpful
Hello, Marc:
We're sad to see you go, we'll miss you! We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.
They said it was free & never told me anything about the $40 charge to my account two months in a row. NOT WORTH IT, I WOULD APPRECIATE A REFUND!
Hi Morgan:
We are so sorry you are experiencing this. Please message us directly so we can address and resolve this issue for you.
Best Regards,
LiveCareer
I just want to see my resume - then can decide on what else is needed and how to proceed here -
Thank you for sharing your thoughts, Jane!
It was so easy to create my resume. I was thrilled with the result in such a little amount of time.
Hi Jennifer,
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service. At LiveCareer, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
Best regards,
Resume-Now
I give live career a five star rating. And I will recommend my friends to use this site. Thank you
Hi Delcina N.,
We’re glad that you liked our site. Thanks for recommending us to your friends. We wish you career success!
Best regards,
Anna
Resume-Now
My customer service rep was very very helpful to me and is a positive person i appreciate his help.
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
Would have been nice to know i had to pay for this in the beginning.
Very sleazy and manipulative
Hi, Marco
Our apologies for any confusion, to clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee.
It has been over 25 years since I have done a resume and this made it so much easier.
Thank you for sharing your feedback and rating us with five-stars, Sue.
Not pushy at all and definitely made me want to come back to this service in the near future!
Hi Katherine:
Wow! Thank you for that outstanding review! It is very nice to know you had a great experience. Reviews like these make us strive to deliver the best of the best for you. Please feel free to contact us if you need anything in the future.
Best Regards,
Resume-Now
Victor was very helpful and patient, he went out of his way to make sure my issue was resolved!
Hi Selena:
Thank you for this wonderful review! We are glad to hear that Victor was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.
Best Regards,
Resume-Now
It was quick and painless. I found out so much about how i can use the service. Thank you
Hello!
Thank you, we really appreciate your feedback!
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
Yaritza M. Was very helpful in helping me with my resume. I was ready to give up but Ms. Yaritza saved my day!:-)
WAY TO GO YARITZA!
Hello Janice,
WOW! Thank you for that pump up review of our service and how Yaritza worked with you until you were satisfied with the product. We have your back and whenever you need us, we will be there all the way. Yaritza saved your day but you did ours.
Thank you!
Best regards,
Resume-Now
Steve was so helpful to explain the services they offer for future job searches for us.
Thank you!
Hi Margie S., Thank you so much for this review. We are glad that you were pleased with how Steve handled your request. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards, Resume-Now
Thus far I find the service to be user friendly. I will update after more real time experience.
Thanks for sharing your experience thus far, Ashanti!
It was easy to update my resume and found a lot of new helpful and related experience articles.
Hello!
Thank you, we really appreciate your feedback!
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
Wish I had read this site first, they managed to bill me several times before I caught it. DO NOT USE THIS UNDER ANY CIRCUMSTANCES.
Hello Phil, I’m very sorry that you have had this experience with our service and that you feel that way.
We are very committed to providing great customer service, we take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com or send me a private message here and I will addresss all your concerns.
Best regards,
Resume Now
The guy was perfect at his job he was nice and respectfull he didnt push me to do resubscribe, he was polite and he understood
Hi Mohamad, thank you for that awesome review. It’s nice to know our Customer Care Expert was able to help you out and that you found our services to be great. If you need anything else, just contact us, we’re here for you. Thanks!
Definitely helped me with finding the words I needed to word correctly to make a perfect resume
We're always here to help out our users, Jay!
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: social@resume-now.com with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Thank you, Alan, for the amazing review!