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ResumeNowReviews 4,063

4.5

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From the business

Create a resume that gets results!

Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.


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ResumeNow Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
136
value
124
quality
114
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Thank you!
January 7, 2017

Laura provided me with great customer service! Thank you for being quick and professional

Date of experience: December 6, 2016
Washington
1 review
0 helpful votes
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Great
December 6, 2016

Love the options for my resume. Best customer service ever.

Date of experience: December 6, 2016
Yashira H. — ResumeNow Rep
over a year old

Thank you for sharing the love, Rosemarie.

Idaho
1 review
0 helpful votes
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I called for to unsubscribe to the resume service because I only needed the one template I used a month ago.

Date of experience: December 5, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Amy, thank you for reviewing our services. We are happy to know that our Customer Care Experts were able to help you out. If you need anything else, just contact us, we’re here for you. Thanks!

Nevada
1 review
0 helpful votes
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Safe and easy
December 6, 2016

It was super easy to delete the account! Great website

Date of experience: December 5, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Kristina, thank you for reviewing our services. It’s nice to know you rate our site as great. If you need anything else, just contact us, we’re here for you. Thanks!

Texas
1 review
0 helpful votes
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Cancelled my membership
December 6, 2016

I called to cancel my membership. My customer service rep was Joe Gutierrez, he was very kind and very helpful. This is a great site to create your resume. I highly recommend it along with the great customer service that I was given. Thanks Joe, you're awesome!

Date of experience: December 5, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Judy, thank you for reviewing our services. It’s nice to know Joe was able to help you out and we greatly appreciate you referring us to others. If you need anything else, just contact us, we’re here for you. Thanks!

New York
1 review
0 helpful votes
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Very understanding when i told them I forgot to cancel my subscription. Was refunded for both months due to inactivity.

Date of experience: December 4, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Brandy, thank you for that great review. It’s nice to know our Customer Care Expert was able to help you out. If you need anything else, just contact us, we’re here for you. Thanks!

New York
1 review
0 helpful votes
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Very helpful staff and resources
December 4, 2016

Very helpful staff member answered all questions I had regarding my account and account charges. Resume now is a very useful service with plenty of ways to help you create a resume and stay organized.

Date of experience: December 3, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Kaily, thank you for that amazing review. It’s nice to know our Customer Care Expert was able to help you out and that you rated us with 5 stars. If you need anything else, just contact us, we’re here for you. Thanks!

California
1 review
0 helpful votes
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Very respectfull and great service
December 2, 2016

The guy was perfect at his job he was nice and respectfull he didnt push me to do resubscribe, he was polite and he understood

Date of experience: December 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Mohamad, thank you for that awesome review. It’s nice to know our Customer Care Expert was able to help you out and that you found our services to be great. If you need anything else, just contact us, we’re here for you. Thanks!

Virginia
1 review
0 helpful votes
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David was very helpful
December 2, 2016

I actually was in the wrong website and David was kind and helped me get to the one I was already a member of.

Date of experience: December 2, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Paul, thank you for reviewing our services. It’s nice to know David was able to help you out. If you need anything else, just contact us, we’re here for you. Thanks!

Arkansas
1 review
0 helpful votes
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Beware
December 1, 2016

I didn't appreciate that this company changed my card for 4 months with no activity. No confirmation email. Nothing other than a reoccurring charge to my card. When I initially wanted to and intended to only pay for the resume I created months ago. In that process I was entered for as free trial for 14 days. When I only wanted my 1 resume.

Date of experience: December 1, 2016
Laura T. — ResumeNow Rep
over a year old

Hi R. L., thank you for reaching out to us. That was definitely not the experience we wanted you to have. We want to help you out and make things right for you. Please direct message us so we can assist you in a private/secure manner. Thank you.

Nebraska
1 review
0 helpful votes
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Fine
December 1, 2016

He was very helpful but I got called to cancel the membership and instead he talked me into keeping it. He's a great salesmen.

Date of experience: December 1, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Samantha, thank you for reaching out to us. It’s nice to know our Customer Care Expert was able to help you out. If you need anything else, just contact us, we’re here for you. Thanks!

Iowa
1 review
0 helpful votes
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Extremely helpful.
December 1, 2016

The representative that assisted me today was extremely helpful and polite.

Date of experience: November 30, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Stephanie, thank you for that outstanding review! We’re thrilled to know that our Customer Care Experts were able to resolve everything for you and that you rated us as extremely helpful, we really appreciate it. If you need anything else, just contact us, we got your back. Thanks!

New Jersey
1 review
0 helpful votes
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Im happy with the services rendered by this web-site. There are several important & useful job hunting options available. The site is simple to use, & their customer service is excellent, Mr. Danny assisted & resolvedmy issues very quickly, & very professionally. Try Them!

Date of experience: November 30, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Bernie, thank you for that awesome review! It is nice to know that Danny was able to resolve everything for you and that you found our services excellent and easy to use. If you need anything else, just contact us, we’re here for you. Thanks!
P.S. Thanks for the referral at the end. :)

New York
1 review
0 helpful votes
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10/10-100%

Date of experience: November 29, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Mary, thank you for that outstanding review! We’re thrilled to know that Laura was able to resolve everything for you and that you rated us as the best customer service you’ve ever had (10/10), that is very appreciated. If you need anything else, just contact us, we got your back. Thanks!

Texas
1 review
0 helpful votes
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Friendly Customer Service
November 30, 2016

I called to cancel my 14 day trial. I had no problem getting through to customer service or canceling out my trial. I would definitely resign up again if needed and recommend Resume Now to others. Your resume site was very easy to understand and build a resume on. Your customer service is the best and I actually enjoyed chatting with the man I spoke with about where you are located, the weather in Costa Rica and the island itself.

Date of experience: November 29, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Nancy, thank you for taking the time to review our services. We’re happy to know that you had an excellent experience with our service and that you enjoyed talking to our Customer Care Experts. If you need anything else, just contact us, we’re here for you. Thanks!

Canada
1 review
0 helpful votes
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So helpful!
November 30, 2016

I was having a tough time getting my resume made up after taking some time off from work. The templates and suggestions based on profession were amazing and really helped me get the ball rolling. When I called customer service to cancel my subscription I got through right away and they took care of me quickly and courteously. I would definitely use this service again!

Date of experience: November 29, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Kristine, thank you for taking the time to review our services. We’re thrilled to know that you had an excellent experience with our service and we’ll be more than glad to help you out in the future. Just contact us, we’re here for you. Thanks!

California
1 review
0 helpful votes
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Nice website but not worth $20 a month
November 29, 2016

I found the website helpful but not worth a monthly fee of $20

Date of experience: November 28, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Jasmine, thank you for your feedback, we take it very seriously. We are glad to know you liked our website. If you need anything else, just contact us. Thanks!

Iowa
1 review
0 helpful votes
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Refunding my money
November 29, 2016

I called to have my money refunded back to me.
I made a mistake when using the on line resume. I explained my situation & Mary was very professional and understanding. Mary showed me excellent customer service. She explained everything & I will be receiving my refund in 3-5 days.
WONDERFUL CUSTOMER SERVICE!
Keep up the great work!

Date of experience: November 28, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Courtney, thank you for that great review. We are happy to know that Mary was able to resolve everything for you and that you liked our services. If you need anything else, just contact us, we’re here for you. Thanks!

Texas
1 review
0 helpful votes
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This company is a rip off!
November 26, 2016

Money continues to keep being stolen from a closed account. I will be contacting my lawyer!

Date of experience: November 26, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Clarissa, Oh no! :( That's definitely not the experience we want you to have. We are so sorry you feel that way about our service and are more than willing to assist you. Please send direct message us we can assist you in a secure manner. Thank you.

Colorado
1 review
0 helpful votes
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Jonathon is awesome!
November 26, 2016

He knew exactly what I needed. I promised that if I change my career, I weep come back to resume noe.

Date of experience: November 25, 2016
Laura T. — ResumeNow Rep
over a year old

Hi Daen, thank you for reaching out to us. We are happy to know Jonathan was able to resolve everything for you. You are welcomed back anytime! If you need anything else, just contact us, we are here for you. Thanks!