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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Excellent communication and service. I have a good friend who is also searching for Employment and I am going to recommend this site to him.
Really nice guy, took his time to answer my questions. I called them about the surprise charge that reflected in my account, and Sebastian was able to refund the money to my account and also give me a better deal. Nice guy.
Hi Olaseni, thank you for taking the time to review our services. It’s nice to know that Sebastian was able to resolve everything for you and that you liked our services. If you need anything in the future, just contact us, we’re here for you. Thanks!
I think you need to make it more clear that when people give their card number that it's a trial offer followed up by monthly payments. I was under the impression I payed $1 for a cover letter then get billed $20 a month later. Even your emails were misleading. I thought they were letting me know my trial offer was up and that was it, not once did it say I was about to be billed. Also converting my cover letter to word was annoying as well. The first one I did got deleted because once I got save as I didn't know I needed to convert it to word first so when I pulled it back up it was gone. Could be a lot better.
Hi Tanner,
We are very sorry that you received the wrong impression of our free account. The following serves as a guide which may clarify any doubts you may have regarding your account:
Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. To further our user experience, we provide the option of a 14-day trial for a small fee.
When you select our 14-day trial enrollment, it provides all details on screen that after the 14th day it will auto enroll into the monthly subscription service. It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription.
Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well.
We apologize for any confusion this may have risen. Feel free to contact us if you have any further questions or concerns regarding our products and services.
Great App, but could do better at advertising the deals your paying for. But upon request of a refund it was so quick and the customer service was so great, I will be returning to the site when I am ready
Hi Jenny, thank you for that great review, it is very appreciated. We are happy to know that our experts were able to resolve everything for you and that you will be returning as well. If you need anything in the future, just contact us, we’re here for you. Thanks!
Great customer service able to answer all my questions and was able to fix my subscription as well and super polite about it
Hi Ayleen,
We are excited that you were pleased with our Customer Service team. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents. Thanks for the feedback, it's very important for us
This site offer a great many ways to lay out your resume and offer other great ideas to be professional. Making you aware of today's trends and expected protocol of applying for a professional career. (Very helpful if you have not had to apply for a very long time). Thank you so much for all the insight.
Hi Michelle,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for that awesome feedback.
I contacted customer service for assistance, and spoke to Steve. He answered all my questions professionally, and was very thorough. His confidence in the quality of the product in the services it can provide, and the customer reviews, assured me that it was worth trying. Steve deserves 5 stars!
Hi Rozella,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service Team and how Steve was able to resolve your situation, those are terrific news. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us. We wish you the best with your job search
Love this service customer support is amazing i needed a refund and it was processed quickly :D resume now is awesome
Hi Corey,
We are thrilled that you were pleased with our resolution about your refund. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Thank you for that awesome feedback ☺
To start. This was not what I was looking for. I did buy it for the 14 days when I realized it wasn't what I wanted. I sent a email to the company the same day, I received a confirmation that a ticket had been made. The very next day I received a email and a reimbursement. If I ever need this product. I will be using this company! They where very helpful! The whole matter was handled in just over 24 hours. That is what I call customer service! Again Thank you!
Hi Rebecca,
You're absolutely right, that's what we call customer service too! We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
Patrick helped me reverse me original request to cancel services that I made at the beginning of the month, but still needed the resume services two weeks later. Plus I was able to get a lower monthly price for keeping the resume services.
Hi Stephanie,
We are glad that you were pleased with how Patrick was able to provide assistance with your account reactivation request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Welcome back!
The Customer service rep in chat was able to assist me and teach me how to pull it back up to view very quickly. The suggestions and templates are very helpful as well. Thanks Resume- Now for your help!
Hi Whitney,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product.
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
I used it to compose a letter for my visa application. And it worked perfectly. The customer support personnel is really helpful. They solve problems in just one second.
Hi Qiwei,
We are thrilled that you were satisfied with how our service was able to provide help with a Visa, that was very clever of you. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Pleased with simplicity and results. Only complaint is I have a job and I had to repeat I was just doing this for a clean resume with current job added.
Hi Jennifer,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
Excellent the way the system is. Customer service very professional. I will give you 5!
Hi Richard,
Thank you for your feedback about our product and for sharing your experience with our Customer Service. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us.
The process is so simple but the results are outstanding! Best resume service I have ever used! Thank you!
Hi Heather,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for that awesome feedback.
The rep are so awesome! They do their best to help the customer<3<3,
I was asking for a refund for the service that I didnt use and It takes only 2 to 3 business days. Rep are so nice. Thank you.
Hi Jardine,
We are thrilled that you were pleased with our resolution about your refund request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
It is very user friendly and very informative and helpful. Have suggested your website to others. Thank you for your help.
Hello I M.
Thank you for that awesome feedback and for let us know that you were pleased with our product, those are terrific news. It is great to know how satisfied you are with our product. We strive to deliver to you what we do best. We wish you the best with your job search
It was $2.00 to sign up for the service, but after a couple weeks they charge $20.00 to renew the service without telling you first. Nowhere did the website say anything about this. The resume was good, but this is a terrible business practice.
Hi Nathaniel,
We are very sorry that you received the wrong impression of our service. The following serves as a guide which may clarify any doubts you may have regarding your account: When you select our 14-day trial enrollment, it provides all details on screen that after the 14th day it will auto enroll into the monthly subscription service. It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription.
Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well. We apologize for any confusion this may have risen. Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
I used it to make a resume for a job, and the overall website and format was easy to use and I was able to make a great resume. Then when I didn't need the account anymore I called and the customer service specialist I talked to was very nice and I was able to get everything down in less than 5 minutes. Overall Resume Now is a great service!
Hi Kevin,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. We are sorry to see you go, feel free to contact us if you have any further questions or concerns regarding the service or if you decide to reactivate your account.
I hate building resumes, and I really appreciate this site makes it so much easier. Not to mention the support staff was very helpful when I needed to cancel my membership, and couldn't figure out how. Thank you.
Hi Shannon,
Thank you for your feedback about our product and for sharing your experience with our Customer Service. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. We are sorry to see you go, feel free to contact us if you have any further questions or concerns regarding the service or if you decide to reactivate your account.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Wende, thank you for taking the time to review our services. It’s nice to know that our experts were able to resolve everything for you and that you would recommend us to others, we really appreciate it. If you need anything in the future, just contact us, we’re here for you. Thanks!