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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Very pleased with customer service, no pressure when I wanted to cancel offered other programs but no pressure will tell others about the service, will use in future
I originally wanted to cancel my subscription. By the end of the conversation, I decided to keep it. Mr. Steven Bolanos, is definitely one of the most top notch, customer service representatives I have ever dealt with. This company is very lucky to have someone so amazing. As far as using the website, it was definitely one of the most user friendly sites I have been on. The tips that are given are excellent. I must say that I am very pleased with my overall experience and will continue to use them.
Hi Malinda!
Thank you so much for sharing your excellent experience about the Customer Service provided by Steven. It's awesome that his knowledge and treatment lead to you staying to use our great product. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at Resume-Now. Thanks for the feedback, it's very important for us.
I called to cancel my membership, and their customer service team went above, and beyond, to accommodate me. Very happy customer! I would recommend this site to everyone!
Thank you so much for this review. We are glad that you were pleased with our service. We are committed to providing great customer service.
Had to call for some help but they got me right through it with amazing customer service and it is such an amazing resume. Thank you.
Hi Ashley
We are excited that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
This is a user friendly site, very simple to put together yet very professionally made resume. I called for questions and they answered right away.
A must for anybody looking for a job.
Hi Roland!
We are delighted to hear that you were pleased with our service. We are committed to providing great customer service. Thank you so much for this review.
This is an excellent website. I appreciate how professional, clear, and thorough the resume builder is. I found the job I wanted. Thank you for understanding and helping me. I also appreciate customer representative, Justin, for his patience and understanding through the cancellation process. It felt easy and professional.
I am recommending this company to individuals I know looking for assistance with their resume.
Hi Mirela!
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. We are excited that you were pleased with the Customer Service provided by Justin. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
This site is so user friendly any one can use it. Customer Service is excellent and corteus. Pricing is also reasonable. I will definetely recommend it among my friends
Hi Walter!
Thank you for that awesome feedback. It is great to know how you feel about our products and the pricing. Our agents make sure you have the best and smoothest experience possible. We take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
I will use this company in the future. Decided not to use the service for now. William was a great representative.
Hi Sherry
Thank you for that feedback and for sharing your excellent experience about the Customer Service provided by William. While It is sad to see you go it's great to know how you feel about our products and the company. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
I had a resume, but needed the Canadian standard and didn't know how to go about it, after updating with Resume now, went for my first interview, the interviewer loved my resume.
Hi Prince
We are excited that you were pleased with our service and with the outcome of getting hired. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I was recommended about the site from a friend, and used it immediately to create a resume which seemed to be very successful as I got the needed attention instantly.
I had a problem with my account and got an excellent service by Andres Solano.
Chapeau.
Hi Shay!
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. Your friend definitely sent you on the right path and we're glad to hear Andres helped you. We strive to deliver to you what we do best. We wish you the best in your job search.
This company was good to update my resume, but no longer need it. Customer service was very good at helping to cancel my subscription.
Hi Mona
Thank you for that great feedback. It is excellent to know how our customer service agents helped you in updating your resume. We strive to deliver to you what we do best.
Great customer service with helping me with billing problems! They have live chat supporters and over the phone ones! I highly recommend dealing with them over the phone as one of the managers is a sweet heart!
Hi Justin
We are glad that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
This company uses fine print and the practice of Auto-subscription. This free trial offer can end up costing you hundreds if not thousands of dollars. If you do not indicate within 14-days that you do not want a Resume Now subscription they will bill you monthly to the tune of about $35US dollars.
If they offered a good consumer product they should not have to resort to the likes of of the 'free trial sample of skin cream' auto subscription scam.
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
Really nice and friendly staff. The service is great too. I would reccommend to use "Livecareer" for creating the resume, and other essential stuff for the professional career.
Hi Khan S.,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product.
Don't bother trying this one people. Free builder. Lol right! Build it and then get dinged for $1.45 thats a tease. If you want anything resembling a real resume they want you to spend between $100-$300
Hi D. C.
We are very sorry that you feel this way about our product and the available options. Our resume builder is a different service from the add-on Resume Writing Services that you mentioned.
Thank you for your feedback and for sharing your experience with us.
Let's you edit for free but must pay to download. However really powerful tool. And most of all great customer support. Will work with you!
Hi Curtis,
We are thrilled that you were pleased with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Good product. Customer Service rep very helpful. Cancelled account because no longer need service.
Great customer service, knowledgeable agents and prompt service resolving my issue. Very professional.
Hi Jerrell,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I was very happy with the my resume when I was finished. The template made it very helpful and made it very easy to build a resume that looked professional.
Hi Eileen, thank you for that awesome review, it is very appreciated. We are happy to know that you liked our templates and had a hassle free experience. If you need anything in the future, just contact us, we’re here for you. Thanks!
Very helpful and user friendly. Staff member Alex was very helpful and knowledge. I will definitely be using this service for all my future resume needs.
Hi Monique, thank you for that awesome review, it is very appreciated. We are happy to know that Alex was able to resolve everything for you and that you will be returning as well. If you need anything in the future, just contact us, we’re here for you. Thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mel
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!