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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Hoping that my cancellation takes effect immediately and I don't get charge extra months. I do have a cancellation number!
He was very helpful and kind and provided me with exactly what I needed. I appreciated his quickness with the problem I had.
Hi Josie!
We are very exited that you were pleased with our service. We are committed to providing great customer service.
Other than the phone connection I had a very good experience with my CSR. Thanks for his professionalism and help.
Hi Aletha
We are glad that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Live Career made it sooooo easy to write up a resume! It looks great! I did get charged additional months after I cancelled so I called their Customer Service and I'm hoping it will be resolved in the 3 to 5 business days the mentioned. Just make sure you check your bank account to ensure your cancellation really did happen. Overall, they provide very good, professional service.
Hi Elem!
We are glad that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
The customer service rep that helped me out was a guy i completely forgot to catch his name but he was extremely helpful and showed super professionalism. I will highly recommend resume now. It definitely deserves 5 stars. It helped me build a perfect resume i will keep coming back for sure in the future.
Hi Miriam!
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service and with our agents. At Resume-Now, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
I totally recommend this company! I did my resume, which I hadn't done in 10 years, and it was so easy and I was able to do it in much less time than if I had done it without them. And it looks wonderful! I did end up getting charged with a subscription fee, I believe I missed the info on that because of my hurry to get my resume updated. And when I called to cancel it and get a refund for the subscription, Pablo from customer service was awesome and informative and processed my cancellation right away! Simply based on how they handled the cancellation I will be using them again in the future, and I recommend anyone reading this to feel comfortable in dealing with myperfectresume.com.
Hi Stacie!
Thank you so much for sharing your excellent experience about the Customer Service provided by Pablo. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at Resume-Now. Our service is designed to be easy to use without compromising quality of the finished product. We appreciate your detailed and remarkable feedback, it's very important for us.
I used resume - now and it helped me to create a great resume for my senior capstone at Hiram High School.
Hi Cory
We are exited that you were satisfied with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Don't give them your credit card number they will overcharge you. For this. You can just go to your near edd office and get a resume for free dnt do it!
It took less than 4 minutes for the customer service rep to cancel my account. I only canceled due to not needing it since I was hired using resume now. I would recommend this service to anyone who doesn't know how to make a resume. The service was great. The rep even thanked me on my new job and was very polite.
Hi Frankie!
Thank you so much for this review. We are glad that you were pleased with our service and with the outcome of getting hired. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
The customer service representative. Was very friendly, polite, knowledgeable, and helpful. It took me only 5 min. To cancel my subscription.
Hi Graciela
We are delighted that you were satisfied with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I got charged the subscription fee although I was unaware I had accidentally signed up for it and got to calling them. The most amazing customer service rep (Natasha) answered and from beginning to end she was super super helpful! I had never experienced this level of customer service, I am truly touched! If I wasn't in such a bad economic situation I would have kept the subscription because I feel it truly would have helped me. Thank you soooo much for your help! God bless you! :)
Hi Ana
We are excited that you were pleased with the Customer Service provided by Natasha. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at Resume-Now. Thanks for the feedback, it's very important for us.
The customer service rep. Was very friendly, polite, knowledgeable, helpful and spoke perfect english! The call was fast, I did not have to wait and was not on hold for long as he varified my information. I wish all my experiences with customer services went this smooth. Five stars!
Hi Rama
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service. At Resume-Now, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
The resume-now site is "user friendly", helpful and packed with useful tools for anyone who is looking for a job or want to advance in their current company.
Hi Gwen
Thank you for that awesome feedback. It is great to know how you feel about our products and the pricing. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
The process of making my resume was simple. I needed some help after completion and called the customer service. They were extremely helpful and took the time to solve my issue. They were also kind going beyond what was needed to help.
We’re always happy to help, Narda!
Let me start off by prefacing that I don't write reviews often. However, this is a truly awesome service/site and I feel compelled to share my review.
My Perfect Resume provides a very user-friendly approach, clean, professional looking templates that you can download/save to your computer in one click, helpful tips on how to improve your resume (what you did well on, what things may be missing), and smart suggestions to help you achieve both powerful and effective wording and eye-catching summaries throughout your entire resume.
Within 24 hrs of sending my resume (which I fully created using My Perfect Resume), I got an interview invitation for my dream job. Not kidding, this is100% true.
I was also thoroughly impresssed with My Perfect Resume Customer Support Care team. Within five minutes of contacting Customer Support via email regarding a subscription question, they had wrote me back. The service I received was honestly outstanding-- throughout our entire interaction, they were very friendly and helpful in answering my questions. I would highly recommend My Perfect Resume to anyone looking to improve their resume and/or career. 5+ stars!
Hi Kristine
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.
I needed a resume for the first time in 20 years... I really did not know where to begin. I happened upon resume-now, and was so impressed with the ease of it. The site literally "held my hand" through the process, and I have a excellent looking resume now!
Hi Piper,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. We wish you the best in your job search.
Don't give them your credit card number! Check you statement - they will be charging a monthly fee. Scammers! Or it is possible that they sell your credit card number to others.
Hi Carl,
We are very sorry that you received the wrong impression of our free account. When you select our 14-day trial enrollment, it provides all details on screen that after the 14th day it will auto enroll into the monthly subscription service. It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well.
We apologize for any confusion this may have risen. Feel free to contact us if you have any further questions or concerns regarding our products and services.
I only had an issue with a charge after I cancelled my prescription. I called and the customer service representative helped me get the refund, the account they had canceled was an old account. I don't understand how many people complaint about printing or building their resumes, I had no issues at all. Super easy to create, many options and tips given. ;)
Hi Genoveva,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
I still on the trial time and for now service is good. Easy to work if you are computer literate. People at the phone is very helpful... I had problems with the payment at checkout was a nightmare... My bank flagged my card...
Hi Nancy,
Thank you for your feedback and for sharing your experience with our Customer Service team. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
Resume-Now has fairly up to date styles and standards for resumes that can really jump start your job search efforts and help you stand out of the pile!
Hi Jason,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for that awesome feedback.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Teresa!
We are delighted that you were pleased with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.