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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I used Resumenow to make my resume, it was very helpful and satisfactory. When I called the cancel my account, customer service was very helpful, they refunded me upon request and cancelled my account. Overall very good service.
Good tips site etc willing to come down on price. I would buy if looking for a job. Not that pricey w discount
Hi Heather,
Thank you for your awesome feedback and for sharing your experience with us.
First, you can download in word yet it's jumbled. Told by customer service word will not work as download. Second, representatives should speak clear English. Third, free resume templates is misleading, after all my hard work I had no choice but to pay. I have marked my calendar to cancel.
Hi Lee,
We are very sorry that you have had this experience with our product. Due to the various programs and/or versions that may tamper with the selected formatting, it is advisable to always send any document in a Portable Document Format or PDF. This type of file will capture all the elements of a printed document as an electronic image that you can view, navigate, print, or forward to someone else without altering the intended format. This file is also widely compatible with different OS versions, including iOS. Bear in mind different Word versions that may tamper your document. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. We apologize for any confusion this may have risen and thank you for your feedback.
Many templates to choose from, easy to use. Great customer service when I needed it. Anything you could possibly need, they have.
Hi Scott,
We are thrilled that you were satisfied with our service. We are committed to providing great customer service. We wish you the best of luck in your job search.
I was not able to get a very clear understanding of what I wanted to know. The answers I got were very short and did not give enough detail. I will try calling in to get the info I am looking for. Disappointed.
Hi Ryan,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
I found the site to be very easy to follow and I printed out a resume that I actually got a compliment on from a potential employer. They found it to be easy to read and understand all of my skill sets. After I got my new job, I went a head and cancelled the account. Juan Morales was very helpful and took care of me.
Hi Leslie,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. We are glad that you were pleased with our Customer Service team and how Juan was able to clarify your doubts. We strive to deliver to you what we do best. We wish you the best with your new job.
Jesse, a customer service rep, provided clear customer service and helped me complete a complicated transaction that was confused with a misunderstanding about resume now products.
Hi Michael,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Jesse was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Very helpful customer service. No hassles! Never even had to call and be put on hold. Just chatted online my issue and it was resolved right away.
Hi Carol,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
First there is the whole "free" but not really thing. I should have read the reviews first. After investing a morning building my resume, then paying, the screen for my resume is frozen and customer service can't do anything. Technical Support will take 2 - 3 business days. Glad there are never any deadlines when applying for work. When I asked if TS would email me I was told that they "should" do. I've taken screen shots of the whole convo. I know 14 days doesn't cost much but I'm only going to get 10 days out of the deal. Not happy so far
Hi Sarah,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
Helped me draft the perfect resume. Got. Job in two weeks. Unfortunately health issues took me out of the work force permanently.
We appreciate you taking a moment to share your satisfaction with us, Sammie!
It was advertised as a free resume, and i guess it is,. But its not free to down load or sent it to your e-mail. But they did good by me and the operator was the best.it is a good site. Good luck to all in your search
Hi Christopher,
Thank you for your feedback and for sharing your experience with us.
Its great and wondeful, works well, helped me a lot... costumer service is great and my CV looks wonderful
Hi Awais,
Thank you so much for this review. We are glad that you were pleased with our Customer service and with how your CV looks now. We are committed to providing great customer service.
Edwin did an amazing job at helping me find a resume I thought I had lost. He worked patiently with me to find the correct account and I could not be any happier. I love Resume-Now, as I work with military getting ready to go back to civilian life. This program really helps "pump" their resumes up for jobs back in today's society.
Hi Hannah,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
I was chatting with Juan Morales regarding some questions I needed answered and he was there to assist me 100% of the way. Will recommend Resume-Now to my friends because of the customer service they provided me today. Thank you Juan!
Hi Abigail,
We are glad that you were pleased with how Juan was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I really love the service but I have to cancel my subscription as I am no longer using it. Although I passed my billing date customer care person helped me get refund. Well trained and professional service people, thankyou
Hi Siva,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service.We are sorry to see you go, feel free to contact us if you have any further questions or concerns regarding the service or if you decide to reactivate your account.
Spoke to Andrew and he was very helpful and very understanding. I really never leave reviews but my experience with live chat assistance was very good.
Hi Jimena,
We are thrilled that you were delighted with how Andrew was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
This is the best service I have found for my resume. I was making a career change after 37 years. I had no idea where to begin, how to format and word my resume. This site has answers to any issues and all types of suggestions pertaining to all kinds of issues.
Hi James,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
I need to rebuild my resume quickly, I found these guys on google and delivered exactly what I needed and I was very happy with the service.
Their support them is great as well I chatted with Laura Hernandez, she was very helpful.
Hi Mouhamed K.
Great to know how pleased you are with our product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Laura and how she was able to provide assistance with your request. Thank you for that awesome feedback.
The website is very user friendly, easy to understand. Great choices and helpful advice. I even had to call customer support and The Customer Service I got was great! The young man was very kind and understanding and not pushy at all.
Some times that is a huge relief and makes the best kind of service.
Hi Bobby,
Thank you for that awesome feedback and for let us know that you were pleased with our Customer Service Team, those are terrific news. It is great to know how satisfied you are with our product and the results you were able to get. We strive to deliver to you what we do best.
I felt irritated when I completed my resume then had to pay to access it. I attempted to cancel the subscription within the first month and was talked into keeping it at a reduced rate. Did not use it enough to justify keeping it after 4 months.
Hi JoDee,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Briana,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.