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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I enjoyed using this product and it was relatively easy to navigate. The template is user friendly for the most part but I had difficulty removing unnecessary spacing.
The resume-now.com site is a great way to find the perfect resume template, cover letter, and any other services you might need to help get a job or a promotion. They have fantastic customer service, too! I highly recommend them!
Hi Amy,
You just made our day! We strive to make our customers happy. Thank you for your feedback about our product and for sharing your experience with our Customer Service.
My resume looked ok on the site where it was built but would not print or save to word or PDF on my computer with correct formatting. Saved to word and it put lines thru the email address and indents were not equal. Could not modify in word at all without messing up other parts of the report. Not pleased at all.
Hi Alice,
We're sorry to hear that you're not completely satisfied with our product. While your subscription is still active, we'd love to work with you to help you to get the professional resume you like. If you have any questions or concerns, simply reply to this email or give us a call at 844-351-7484 representatives are available: Monday to Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST Please do not hesitate to discuss your problem with us. Thank you,
ResumeNow
Customer Care
I wanted to cancel my membership because I no longer had a need for help with building my resume. Additional benefits were explained to me with regard to using the website, so I am maintaining my membership. Thank you for taking the time to explain full use of the website in a friendly and courteous manner.
Hi Laurie,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
I had to make a resume with not a lot of time to turn in. I used Resume Now for a template and Customer Service helped me with a technical question-
Thank you again! Highly recommend your company! A+
Hi Cindy,
Thank you so much for this review. We are glad that you were pleased with our Customer service and with how your resume looks now. We are committed to providing great customer service.
A guy name Edwin resolve a bad situation very well
My billing was not suppose to be there and refund me
10/10 on Edwin
Hi Benoit,
We are thrilled that you were delighted with how Edwin was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Made a mistake when opening my account. Called the customer service number and with a few minutes the mistake was fixed.
Hi Jim,
Thanks for the feedback, it's very important for us.
Very helpful and allowed me to create a professional resume in a short time. Thank you. When I needed assistance the gentlemen was very helpful and encouraging. I will be using your service again.
Hi Cindy,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
The website was very easy to use and had a ton of options! I cannot say how nice the represenitve Lawerence was. I was very impressed and will always be using this site for resume needs.
Hi Danni,
We are excited that you were pleased with our website and our service, our agents strive to provide a top-notch service every time. Thanks for your feedback, it's very important for us.
Easy to use, guided thru whole process! Would def use again!
Customer service Karen chirras most helpful!
Hi Darlene,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Karen was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best customer service I've dealt with, will come back for sure when i need the services again...
Hi Daniel,
Thank you for that great review. We are happy to know that our expert was able to resolve everything for you and that you were very pleased with our service. If you need anything in the future, just contact us, we’re here for you. Thanks
Talked to Kevin over the phone about a charge dispute on my card and he quickly contacted the billing department and got it all squared away for me :)
Hi Nick,
We are thrilled that you were delighted with how Kevin was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
This is a great platform with awesome support! It is very user friendly in modifying your resume and the templates are great!
Hi Victoria,
Thank you for your feedback and for sharing your experience with us
Quick and easy service correcting a space problem on resume. Got it done quick and was able to send it off.
Hi Patty,
Thank you for your feedback and for rating us with five stars.
I was having problems with my account and it was quickly resolved by customer service. He was friendly, knowledgeable and helpful. I will definitely continue using this site for my resume-building needs.
Hi Eugenia,
Thank you for that awesome feedback. Thank you for your review on our Customer Service Specialist. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I didn't have to wait long once I called the customer service number, and once I was helped, they were extremely patient and willing to work with me to meet my needs. Excellent company! 10/10 would recommend
Hi Allyssa,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Used resume-now to write my first resume and cover letter after graduating college. I got lots of response, the site was easy to use and easy to cancel. Would use it again in a heartbeat.
Hi Allyssa,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
Understanding and easy to work with. They helped me cancel my subscription, they did it in a quick manner and didn't bother me at all. They even offered to lower the prices but I couldn't take it.
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Best Regards,
Resume-Now
I found this site easy to use. Although i didn't find the templates that much more original than word. However, the customer service was exceptional when i decided to cancel my account, so i'm still giving it a 5 star review
Hi Krista,
Thank you for that awesome feedback. Thank you for your review on our Customer Service Specialist. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Best Regards,
Resume-Now
Juan Morales Was A great guy to work with! Very pleasant, friendly. Took the harshness out of not being face to face. Knowledgeable too by the way he handled the time on the computer. Even politely pushed the sales promo's. You have a great guy there.
Hi Bill,
We are thrilled that you were delighted with how Juan was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
Best Regards,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marian,
Thank you for your feedback and for sharing your experience with us.