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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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The guidance and help I received was priceless. I could not have asked for more. I was actually blown away by the understanding and help given. Beyond superb. I am amazed people are crying over $1.95 for this excellent site.
Jeff
Had no trouble at all even help a lot when I didn't know how exactly put in to professional words all the work experience I have in the dental field! Would definitely recommend this site!
Hi Carolyna,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.
This had to be the best phone customer service I have experienced. Marjorie went over and above to keep me as a customer. It really is a great resume maker out of the others. Much easier than microsoft office. Thanks!
Hi Natalie,
We are glad that you were pleased with how Marjorie was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
It says the resume builder is free and then at the end they want to charge $1.95 and if you don't contact them within 2 weeks they will charge your card $19.95. Then in order to download your resume and change anything they try to get you to pay for adobe program for $14.95. If you save it to your documents you still can't make any changes, like just spacing. This is unacceptable to me. I feel that I was deceived. I want my subscription or whatever you call it Cancelled!
Hi Barbara,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
I had an issue with my resume and Ariel was lovely to speak with by chat and fixed it quickly for me. Glad I tried this service!
Hi Chris,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Ariel was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I called to cancel my subscription due to a lack of personal funds, which I thought had already happened. But Nicole F. Helped me out, provided me with details about certain helpful features, and gave me additional options.
Unfortunately, I still had to leave, because of my financial situation. But Nicole was very helpful and polite. When I have need of rebuilding my resume again, I will return.
Thank you Nicole!
Hi Maximilian,
We are thrilled that you were delighted with how Nicole was able to provide assistance to your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
This lady was sooo good and helpful. She will always have a job if she has to cope with people such as I... people who cannot find letters they wrote.
Hi Linda,
Thank you for your feedback and for sharing your experience with us. We wish you the best of luck in your job search.
I needed to cancel my subscription to resume now because I had created my resume and cover letters, I didn't think I needed the service anymore. Until I spoke with Josue Sanchez, he showed me so much more I could do with this service, including tips on how to ask for a raise from my current employer! I really enjoy this website, and will recommend it to anyone in need of resume tips and much more!
Hi Kelsey,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Ali was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
The service was amazing and I learned more about writing my resume. When I called to cancel, Jessie was very nice about it and gave me insight on some great deals.
Hi Cydnie,
We are thrilled that you were delighted with how Jessie was able to provide a resolution about your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Helped me get a well organised and attractive CV, got the job in the end! Easy to use and navigate, straightforward interface and provides tips on how to enhance the CV and examples of things to write which is very helpful when you're not feeling very creative.
Hi F. S.,
Thank you for that awesome feedback and for let us know that you landed a job, those are terrific news. It is great to know how pleased you are with our product and the results you were able to get. We strive to deliver to you what we do best. We wish you the best with your new job.  
This site really helped me update my resume to look much more professional. Esmeralda was so nice and suggested other tools for me to try to assist in my job search. Thank you!
Hi Jeri,
We are thrilled that you were delighted with how Esmeralda was able to provide assistance to your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Ener was very pleasant to chat with and did a outstanding job assiting me. Thank again and much appreciated!
Hi Manny,
We are excited that you were pleased with the Customer Service provided by Ener. We are committed on providing a great customer service. Thanks for the feedback, it's very important for us.
I liked how they structured the various templates to choose from and get real live visuals when you clicked on them.
Hi Paul,
Thank you for this review. We are thrilled that you were delighted with our website how your request was handled.
We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I found this program to be very user friendly and I liked having multiple choices to select from when creating my resume; I have recently closed my account and Lee the representative I spoke with through LiveChat was very quick and friendly while cancelling my subscription. I will recommend Resume-Now to friends and family...
Hi Eddie,
Great to know how pleased you are with how our product. Our service is designed to be easy to use without compromising quality of the finished product. Thank you for your feedback about Lee and how he was able to provide assistance with your request. Thank you for that awesome feedback
When I called to cancel, William was very helpful and also had a great positive attitude. He took care of everything in an efficient manner and sent me an email confirmation right away.
Hi Daveta,
We are glad that you were pleased with how William was able to provide assistance with your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I took a lot of time building my resume and re-vamping and then I thought I accidentally deleted it or lost it! I went through IM to get some help on finding it. It was quickly retrieved, gave me some pointers on what to do next time and done! Very happy and relieved.
Hi Renee,
Thank you for your feedback and for sharing your experience with us. We wish you the best of luck in your job search.
Johnny was extremely helpful in helping me close out my account. I had tried previously and had issues matching up my account information. Johnny to the time to dig a little deeper and figure out what the problem was. Thank you Johnny for the great customer service.
HI Jerri,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Johnny was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I was having trouble processing my credit card. The customer service representative Lee, was amazing and very helpful. He recommended what I should do to fix my problem/
Hi Ana,
We are thrilled that you were delighted with how Lee was able to provide assistance to your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
I had an issue with my billing; turns out having a chip card is hard to run for them since it has international fraud protection. After several attempts to fix it, I finally contacted customer service. Instead of giving me some unhelpful, cookie cutter script out of an employee manual, the Customer Service Rep, Erwin, really explained the issue and walked me through getting my account active again. Just in time for a new job hunt!
- L
Hi Lorenzo,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with how your request was handled. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I use the online chat to cancel my subscription - nothing to do with the service I received from Resume Now. Steve went above and beyond to make sure that I was satisfied and answered all my questions and concerns. Let's just say, he's great at what he does because I am still with them! Great Job Steve!
Hi SaCorya,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Steve was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jeff,
Thank you for that awesome feedback. It is great to know how pleased you are with our product and the hassle free experience that we provide. We strive to deliver to you what we do best. We wish you the best in your job search.