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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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Thanks to my representative who name is Lenny. Thank you Lenny for all your input with help in writing my resume. I just would like to add with representatives like Lenny all of us job seekers has much more guidance of landing the job of our dreams.
Pros: Great and very responsive customer service. Has great templates. Made my frustrating experience writing resume easy.
Cons: $19.95 is way to expensive.
Hi Alla,
We’ve taken note of your feedback—it’s much appreciated, We’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
I used this site to help me build my resume and found it to be very easy to use, had great examples and suggestions.
Hi Ruth,
We’re excited to hear you feel that way about our resume builder. Wishing you the best of luck in your career!
I am terrible at typing and making documents but Josue Sanchez on your team was AWESOME! He helped me and made a frustrating experience into a much more pleasant one. Thank You for such a great service
Hi Jeffrey,
Thank you for sharing your experience with Josue; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with, don’t hesitate to ask!
The program work amazing! Very user friendly and helpful. Side apart of that i called to cancel due to budget problems at the moment and when i called not only Victor V that was the person assisting me was very kind and helpful, he gave me a awesome discount and told me to use myresumenow to look for jobs!
Thanks Victor V. for your amazing and quick service
Hi Richard,
Thank you for sharing your experience with Victor; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
Helped me build a customized resume for my field (police officer). Once I no longer needed it I cancelled but there was an issue with it and the cancellation did not go through correctly.
Customer service not only helped cancel it but refunded me the overpay with zero issue plus an extra one for the trouble. They were fantastic. It was refreshing to have a customer service call like this.
Hi Kevin,
That’s what we like to hear, Kevin. Our customer service team is always here to help. Thank you for sharing your experience.
My son was having difficulties writing a resume. We looked up online and found Resume-Now. It was a very user friendly site.
When I wanted to cancel my subscription, I experienced some difficulty reaching them. It was apparently storm related. Because of that I was unable to cancel. However, when I did call again, I was able to get through and felt there was good customer service from Joseph.
Hello Alixandra,
We’re proud to know that Joseph was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
My experience was very nice and please. He took my worries and patiently resolved the problem. No attitude, sincerity and knowledgeable.
Hi Alex,
Thanks for sharing your feedback and experience with us, Alex!
Would rate resume- now higher if the charges that will appear on your bill were stated more clearly... joined the $1.95 free trail and then was charged $24.95, this was a surprise to me I thought it would cost me only $1.95... was also charged for an additional month and then had to call AGAIN and this charge was cancelled... was tired of calling the customer service to keep asking to clarify the bill or cancel charges. Not worth it for me
Hi Diane,
We take our customer’s satisfaction seriously and have taken note of your feedback as we’re constantly working towards improving your experience with us.
Jerickson helped me out to sort out a I billing isue that I had. Treated me with an excellent service and was able to help me with my problem
Hi Cristian,
That’s what we like to hear, Cristian. Our customer service team is always here to help. Thank you for sharing your experience.
Great value for pretty good service. The customer service was amazing though. Five stars to that. I feel that with some time, this service will work out the glitches (mainly between converting to work and then being able to edit/format still). Either way, sharing this service between many people, this could actually be an extremely affordable service. Thanks!
Hi Brewster,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
This is NOT a free resume.
Be aware that when you use this service, you'll spend your time doing all of the work to make your resume, then when done, you can't get a copy unless you sign up for their service for a monthly fee of $19.99 automatically billed to your credit card. They purposely appear to be a free resume site; they could simply charge you $20 for the resume, but they force you to sign up for this recurring fee hoping that they'll get a few months of fees out of you. Then when the fee shows on your credit card, you can't just click on it to get their info to cancel it; you have to actually initiate a claim with your card company in order to get their contact information... just not worth the cost!
Hi Tammie,
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!
Erik was one of the BEST CS reps Ive dealt with in some time. You could tell he truely cares. I was very frustrated when calling in about a charge and he gave me resolution and even kept me as a customer. Outstanding job
Way to make our day, Sandy, reviews like yours keep us going. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
NELSON WORKED ON ANOTHER RESUME THAT I NEEDED TO COMPLETE AND THE RESULT WAS AWESOME! HE WAS VERY DETAIL-ORIENTED, PATIENT, KNOWLEGEABLE, PROFESSIONAL AND PERSONABLE! HIS CUSTOMER SERVICE SKILLS ARE STELLAR AND GREATLY APPRECIATED! THANK YOU!
Hi Mechelle,
We’re proud to know that Claudia was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Simple, fast and productive The whole process was quite simple and the facilitator was very resourceful with loads of information on several different options. It was an overall great experience
Hi Isaac,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
It took me a half-hour of online chat before I could cancel my subscription. Kept making offer after offer for me to stay until it became infuriating.
Hi John,
We apologize for any inconvenience that this situation may have caused. We take our customer’s satisfaction seriously and make an effort to provide A+ Customer Service at all times. If you need further help, please don’t hesitate to contact us. Thank you!
Walter Berrios was very helpful in canceling my auto renewal and getting my refund. However, I am very disappointed that it was not a full refund. Your website does not make auto renewal clear, in fact it is sneaky. I guess if you can get 71 cents from everyone you trick that adds up to significant dollars. A partial refund does not bring me back to your website. Very disappointing, your service should be enough. No tricks!
Hi Michael,
We apologize for any inconvenience that this situation may have caused. We take our customer’s satisfaction seriously and make an effort to provide A+ Customer Service at all times. If you need further help, please don’t hesitate to contact us. Thank you!
I forgot to cancel my subscription (I'm currently not looking for employment) and even though their trial service clearly stated I would auto-renew after a certain time, the representative I chatted with was incredibly polite and helpful, and gave me a full refund - even though the renewal was my own fault.
Hi Jessica,
That’s what we like to hear, Jessica. Our customer service team is always here to help. Thank you for sharing your experience.
This is one of the best customer service encounters I have ever experienced! I got a $20 charge from this site that I had no idea I even signed up for, so I chatted them, on Christmas Eve, they were so helpful and nice to me and canceled my subscription and refunded my money! I am very impressed by this company
Hi Olivia,
That’s what we like to hear, Olivia. Our customer service team is always here to help. Thank you for sharing your experience.
I was looking to re-write my resume and I find myself short of professional words, somehow I stumbled on this awesome site that help me with my resume, I put all the dates of my professional career and bingo, I did it in about an hour. Thank you Guys.
Hi Javier,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jeanette,
We’re proud to know that Lenny was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!