Restaurant.com

I was given a certificate as a gift. For a town with a population of over 400,000 people you'd expect there to be more than 5 restaurants to chose from. When I went to go use it at one restaurant I find the restaurant is closed and has been for a few months. I reported it to the site...twice...9 months later it's still listed on their site as an option to use it at. Straight garbage. Buy a gift card to a restaurant and save the trouble of this please.

I had $150 in restaurant.com gift cards. On Jan 17th, I transferred them to the app according to their faq page. I purchased $60 in certificates for places in my kids' college towns. The following day, I had none of the certificates and no remaining credit showing.

I have contacted them a min of 5 times by email and I have received only responses regarding where to find the gift cards and certificates. There has been no acknowledgement of my loss.

I called their customer service last week and they said it was escalating and I would get a response asap - nothing.

BBB has suspended their company!

I purchased some discount deals and they took my money, but when I open the Restaurant.com App on my iPhone, the deals I purchased ~ do NOT show up. I am currently talking to their customer service, but it doesn't look promising. I will give them one more day, then I will dispute the charge through my CC.

I paid for a $100 gift card from restaurant.com. I never received the card despite having my cc charged immediately. I called/emailed 5 times to their customer service after two weeks of hearing nothing. I was told numerous times my case was being "escalated to customer service for review and would be notified their findings in 24-48hrs. I went throug 5 cycles of that never hearing anything from their end. Finally I gave up and filed a dispute with my credit card company who investigated and within 48hrs refunded my money. Restaurant.com is nothing but a scam as far as I'm concerned.

None of the restaurants you buy a certificate to are participating! No coupon/deal/certificate/anything is accepted anywhere! It's a whole scam!
And F Groupon for selling me the Scam and not refunding my money!

I've tried Emailing, I've tried calling, all my certificates have disappeared, they not answering anything. This is how these companies make money by Making certificates that have been Paid for now they are gone,this place should be in a class action lawsuit,I e also contacted t mobile to let them know That the t mobile Tuesday certificates that were from restaurant. Com have all disappeared and not accept them as a vendor to them anymore,Anyone else like to comment on this issue thanks

Their "gift card" is 100% useless. The restaurants they list are out of date. They don't remove them if you tell them about it. NO RESTAURANT accepts their cards as far as I can tell. They can't transfer the restaurant.com gift card to be used on their specials either. DO NOT PURCHASE.

Also, their emails go nowhere. It has an autoreply saying to reply if you want an actual response. You will continue to get the same autoreply with no response.

They stole my balance too! Stay away from these thieves! Paid for certificates that I had to swith from when the resaurant quite using them. Tranferrred the money and they took it before I could use it.

Purchased a bunch of certificates but can't use them anywhere within reason. Closest restaurant is a "deli" at about 1.5 hours away, but they may still decline it if I ever drive there. (Update 3/8/24, called the restaurant and they said they do not accept restaurant.com certificates). Years ago there were a few more participating restaurants. Now it's basically a scam. I wrote to the company restaurant.com multiple times but they do not respond and you can't call them. They are selling a product that can't get used and they know this, which is exactly why it's a scam. They misrepresent themselves to take advantage of people and should be fined and arrested.

A good idea but poorly executed. Customer service is severely lacking - don't think you can talk to anyone and it takes weeks or months for a reply.
I purchased restaurant vouchers for vacation and the restaurant was closed. I've notified restaurant.com on 4-6 occasions and the restaurant is still showing as an option (permanently closed). But I get to exchange my voucher... I won't make this mistake again. So much for their concern to make the experience good for us clients.

This is a scam. You can't get any restuarant to take the cards so they are WORTHLESS. You email them for help iin using these csrds and they NEVER respond. You call them for help in using these useless cards and you end up talking to a trained monkey instead of a human being. BEWARE THESE CARDS ARE USELESS.

I purchased a new car and received. $100.00 giftcard for restaurant.com restaurants. You have to create an account to get access to the cards. I went online and downloaded the mobile app and no matter what combination of signup attempts I made to get access to the card there was always an error via captcha or it continuously says your passwords do not match over and over again. I reached out to customer service and they were no help either I just received an autobot response of their generic questions and answers. The card doesn't even have any direct contact information. If you want to give someone a restaurant gift card just go to the restaurant and pick one up or do a visa gift card. The restaurants listed under the card that I received aren't popular restaurants and I didn't even see one that I would dine at. This was not a good gift choice.

I basically gave them money. Thankfully not much but this is useless.
Read the fine print before you purchase and find out if there's even any restaurants near you that take this.
Such a scam.

Within 3 weeks of purchasing/attempting to use a Restaurants.com gift certificate, the restaurant told us they were no longer accepting these. I have emailed Restaurants.com to attempt to change this to another retaurant - NO RESPONSE. I have waited on hold with their customer "service" number - gave up. And they STILL continue to offer gift certificates to this restaurant. As far as I am concerned, Restaurants.com is SCAM.

If I could leave a review with "zero" stars, I would. I've tried to redeem a card on three different browsers (Google Chrome, Safari, and Firefox) and not one of them worked correctly. I can't get off page 1 of 10. I can't even select a restaurant that's on page one. All I get is a "504" error page telling me it's taking too long to load. This company is total bull$#*! and a ripoff. Take your money and go have a good meal with it, because if you leave it in Restaurant.com's hands, you'll kiss it goodbye. /:-(

Nevr buy their certificates/coupons. They never work. Just a waste of money. When you ask for refund, they respond very late, name sake phone number, no one asnwers back.
They give excuses to refund the money. For my order numbers, they are making it up the price and refunding 40% of the money. When i tried to give the proof by logging in to the account, they wiped all the certificates i bought. Please dont do business with these guys.Scammers.

Be advised, they will take your $9.95 processing fee and then, only then you see the restaurants and the limited ridiculous offers to save money. One one was even in my area, and most of them are pizza, or food I would never eat. Plus, After logging in, I cant even get them to return my request to cancel my subscription.
Dont take the bait. This is a terrible promotion.
Chris Wiedemer

I have had my account since 2013 and still have around $200 worth of certificates that I can't seem to use. When I first got them, although it wasn't easy, I could use $50 worth of certificate in a place. Now you're lucky if you can find a place that will let you use $10 or $15. And then you'll probably find out the place is closed. If it's open then they no longer accept the certs or don't even know who the company is! In the last month I have tried over and over and run into these problems. Just tonight an owner said she never put her place with them and has tried desperately to get off the site but people keep coming in. The owner said last time she called to complain and get off the site, the customer service rep said, "but look at all the paying business we bring to you". Yeah, paying for her but not for the person trying to use the coupon who ends up paying full price. Like I ended up doing in Philadelphia and totally embarrassed in front of 8 family members that I wanted to treat out. Or last night when I spent an hour looking for a restaurant that shut down. And this was after I check it out on the web AND after checking out 3 other places where the interned said they were closed. I have spoken to them constantly and they just keep telling me to let them know if a place is closed. Tonight I told them it is THEIR responsibility, not mine and that since Covid they should contact all the restaurants and get a site that doesn't have 2 out of every 3 place shut down. DO NOT PURCHASE.

We own a restaurant and the previous owner listed the restaurant on this site. We have tried extensively to try and get in contact with someone to get the restaurant taken off the site, there is no one to reach! Multiple emails sent, Dms, twitter, phone calls. No exaggeration. We feel bad when customers come in and we tell them that we do not accept their certificates, but what else can we do. Scam

DONT use this company/site. You have to pay money to buy a gift card and then there are such limitations and rules it is truly like throwing money directly into a trash can. Do anything else with your money/ points. I converted my spirit points to this site before i knew this. Basically gave my points away and paid for a very small coupon. Dont do it.

Restaurant. Com offered a toothbrush deal at Christmas. YEP I should have seen this coming. But i thought it was a good deal so i bought it. A month later it is not delivered and now they say it is my problem because USPS shows a ticket that is was delivered. HMMMM wonder who got a new toothbrush for Christmas? I thought they had a 100% guarantee on items I guess that is not true for actual Items. They need to stick to gift cards and not hard items.

Rewind by decades is NOT affiliated with restaurant.com

We have emailed and called to have our information removed and here we are a year later. The website is a scam

This site has gone downhill. They sent me an email today stating 7-3-23 that Country Skillet coupons restocked. Well, I was there 2 weeks ago and they no longer accept Resturant.com coupons. They are also selling for Your Time Café in West Unity Ohio and that restaurant has been closed for 6 months now. This sight has become a rip off