Reservation Desk has a rating of 4.5 stars from 7,483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
The booking app was confusing------------------------------------------
Booking experience went very well and anticipate stay.
Greg, Thanks for your review of the booking process.
Very easy reservation procedures, a user friendly website.
Ronald, Thanks for your review of the booking process.
It was a good experience. Easy and fast. Great rate!
Kirby, Thanks for your review of the booking process.
Trouble-free:-) My first experience using this site-excellent process & outcome!
I was impressed dealing with reservation desk, very good
Reservation process was easy! Super user friendly and cheaper to book on website
Kaitlyn, Thanks for your review of the booking process.
Awesome! Great experience and saved along of money.
It was a quick and easy process. The room photos were helpful.
Great so far. Easy process from reservation to confirmation
Fast and easy. Was able to get reservation in a short time
I've stayed there before nice clean rooms and excellent service
Site is easy to use. Surprised you don't have any options for retired military or senior discounts.
Thank you for your review of the booking process.
Difficult to understand accent of your agent. Finally spoke with another person who was helpful.
Thank you for your review of the booking process.
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Thank you for your review and sharing your experience. We will pass this feedback along to our development team. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.