Reservation Counter has a rating of 4.5 stars from 4,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
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Thanks for booking with us, William. We hope you enjoy your stay!
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Thank you for your review, Steven. We are happy you had a good experience!
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Thanks for booking with us, Jesse. We hope you enjoy your stay!
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Thanks for booking with us, Norman!
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Thanks for the 5-star rating, Marshall!
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Thank you for your review, John. We are happy you had a good experience!
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Thanks for booking with us, John!
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Thanks for the 5-star rating, Dakota!
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Thanks for booking with us, Frank. Please let us know how we can make your booking experience even better. We hope you enjoy your stay!
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Thanks for the 5-star rating, Daniel!
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Thanks for the 5-star rating, Brian!
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Thanks for the 5-star rating, Jon!
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Thank you for your review, David. We are happy you had a good experience!
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Thanks for your review, Rick. Please let us know how we can improve and make things better. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
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Thank you for your review, Elizabeth. We are happy you had a good experience!
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Thanks for your review of the booking process, William.
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Thanks for the 5-star rating, Kevin!
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Thanks for the 5-star rating, Josefina!
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Thanks for the 5-star rating, Dale!
Answer: Trying to cancel a reservation, the rote voice said it did not recognize the phone number, even though it was the same phone I used to make the reservation. Then asked if the reservation confirmation number started with an R. I said No. It asked me several more times. I kept answering No. Then it told me to call the hotel for help and hung up. Called the hotel. They said they could not cancel since the reservation was made through a third-party company. That I would have to cancel through ReservationCounter. (Oh, by the way, I had tried to use the online Cancellation page - it doesn't work.) It was very difficult to get through to anybody and there were very long waits in between. I will never use this company again.
Answer: Barbara, thanks for reaching out. Please feel free contact us at support@reservationcounter. Com for more information about the hotel's pet policy. --Rachael, Review Manager
Answer: Terry, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for more information regarding hotel fees. --Rachael, Review Manager
Answer: James, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for assistance with your reservation. --Rachael, Review Manager
Answer: Thanks for reaching out, Lisa. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Thanks for reaching out, Pat. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Mary, thanks for reaching out. We recommend contacting the hotel directly regarding transportation. --Rachael, Review Manager
Thank you for your review, Michael. We are happy you had a good experience!