Reservation Counter has a rating of 4.5 stars from 4,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
Excente servicio via internet. Facil y coveniente a la hora de recibir una reserva
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Thank you for leaving a 5-star rating, Annette! We look forward to your next booking with us!
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Thank you for taking the time to leave a review, Linda. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
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Thank you for taking the time to leave us a review, Brian. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
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Thank you for leaving a 5-star rating, Luis! We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Gary! Your positive feedback is greatly appreciated, and it motivates us to continue providing the best service possible. We look forward to serving you again in the future!
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Thanks for booking with us, Cecil!
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Thanks for your review, Christina. Please let us know how we can improve and make things better. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
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Thank you for taking the time to leave a review, Arnold. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys a booking process that is effortless and hassle-free. We look forward to your next booking with us!
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Thank you for taking the time to review us and provide feedback, David. Your insights are incredibly valuable and greatly appreciated.
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Thank you for leaving a 5-star rating, Jeffrey! We look forward to your next booking with us!
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Thank you for taking the time to leave a review, Rose. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys a booking process that is effortless and hassle-free. We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Danny! We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Arthur. We look forward to your next booking with us!
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Thanks for booking with us, Brad. We hope you enjoy your stay!
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Thank you for leaving a 5-star rating, Alana! We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Doug! We look forward to your next booking with us!
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Don, we truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
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Thanks for your review, Danny. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Answer: Trying to cancel a reservation, the rote voice said it did not recognize the phone number, even though it was the same phone I used to make the reservation. Then asked if the reservation confirmation number started with an R. I said No. It asked me several more times. I kept answering No. Then it told me to call the hotel for help and hung up. Called the hotel. They said they could not cancel since the reservation was made through a third-party company. That I would have to cancel through ReservationCounter. (Oh, by the way, I had tried to use the online Cancellation page - it doesn't work.) It was very difficult to get through to anybody and there were very long waits in between. I will never use this company again.
Answer: Barbara, thanks for reaching out. Please feel free contact us at support@reservationcounter. Com for more information about the hotel's pet policy. --Rachael, Review Manager
Answer: Terry, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for more information regarding hotel fees. --Rachael, Review Manager
Answer: James, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for assistance with your reservation. --Rachael, Review Manager
Answer: Thanks for reaching out, Lisa. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Thanks for reaching out, Pat. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Mary, thanks for reaching out. We recommend contacting the hotel directly regarding transportation. --Rachael, Review Manager
Thanks for booking with us, Eli!