Reservation Counter has a rating of 4.5 stars from 4,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
Good good good good good good good good good good good good
Thank you for taking the time to leave us a review, Jongbum! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Muy facil y buen servicio, la reservacion quedo lista en un minuto
Gracias por reservar con nosotros, Ana.
Thank you for taking time to rate us! Your positive feedback is greatly appreciated, and it motivates us to continue providing the best service possible. We look forward to serving you again in the future!
Es la cuarta vez que estoy en el hotel, y siempre hago mi reservación en este sitio, es muy seguro!
Gracias por reservar con nosotros, Judit.
It was ok.it was it wa ok it wa son it was ok it was ok
Thanks for booking with us, Jenelle!
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Thanks for the 5-star rating, Darlene!
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Thanks for the 5-star rating, Constance!
Iremos pronto de vacaciones en familia a pasarla bien con ustedes
Gracias por reservar con nosotros, Yunaysys.
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Thanks for booking with us, Audrey!
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Thanks for booking with us, William!
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Thanks for booking with us, James!
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We truly appreciate your business and are grateful that you decided to book with us, Tamara. Please let us know more about your booking experience with us. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
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Thanks for the 5-star rating, Steven!
So far so good…………………………………………………………………………………………………
Thank you for your review, Martha. We are happy you had a good experience!
Me parecio muy facil hacer la reserva me encanto la experiencia
Gracias por tu reseña, Juan. Estamos felices de que hayas tenido una buena experiencia.
Online booking. Online booking. Online booking. Online
Thanks for booking with us, Damon!
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Thanks for booking with us, Chalamar!
Awesome service Awesome service Awesome service Awesome service Awesome service
Thank you for taking the time to leave us a review, Guadalupe! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Answer: Trying to cancel a reservation, the rote voice said it did not recognize the phone number, even though it was the same phone I used to make the reservation. Then asked if the reservation confirmation number started with an R. I said No. It asked me several more times. I kept answering No. Then it told me to call the hotel for help and hung up. Called the hotel. They said they could not cancel since the reservation was made through a third-party company. That I would have to cancel through ReservationCounter. (Oh, by the way, I had tried to use the online Cancellation page - it doesn't work.) It was very difficult to get through to anybody and there were very long waits in between. I will never use this company again.
Answer: Barbara, thanks for reaching out. Please feel free contact us at support@reservationcounter. Com for more information about the hotel's pet policy. --Rachael, Review Manager
Answer: Terry, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for more information regarding hotel fees. --Rachael, Review Manager
Answer: James, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for assistance with your reservation. --Rachael, Review Manager
Answer: Thanks for reaching out, Lisa. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Thanks for reaching out, Pat. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Mary, thanks for reaching out. We recommend contacting the hotel directly regarding transportation. --Rachael, Review Manager
Thank you for your review, Wayne. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!