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Reservation Counter
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Reservation Counter

reservationcounter.com
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How would you rate Reservation Counter?
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Jennifer D.
Georgia
1 review
0 helpful votes
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It was good
August 31, 2023

It was very easy to book a room on this website. Thank you

Date of experience: August 31, 2023
Rachael F. — Reservation Counter Rep
over a year old

You're welcome! Thanks for your review, Jennifer!

Carol G.
Minnesota
1 review
0 helpful votes
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Good
August 30, 2023

Quick and easy. Hopefully, everything will go well at check-in.

Date of experience: August 30, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thank you for your review, Carol. We hope all of our customers have a QUICK and EASY booking experience!

Sharon F.
Florida
1 review
0 helpful votes
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It was easy to do online.
August 29, 2023

I think doing a reservation on line is user friendly.

Date of experience: August 29, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review, Sharon. We are happy you had a good experience using our website.

Sandra S.
Virginia
1 review
0 helpful votes
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Fishing Trip
August 24, 2023

Positive; Nikki Lewis provided excellence through her communications and customer service.

Date of experience: August 24, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review, Sandra. We love providing excellent service to our customers.

Tommy S.
Texas
1 review
0 helpful votes
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So far so good.
August 26, 2023

Very easy to get it done. We will see how effective when the trip is completed.

Date of experience: August 26, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thank you for your review, Tommy. We are happy the booking process was easy!

William J.
Georgia
1 review
0 helpful votes
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Fee for service
August 31, 2023

There is a $15 fee for this service which I was not aware of

Date of experience: August 31, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review and feedback, William. Like many booking agencies, we charge a service fee so we can provide 24/7 customer support. This includes providing service if you have an issue with your reservation or need assistance. Our staff is available any time you need us. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager

John C.
Arkansas
1 review
0 helpful votes
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U of A Engineering Dean
August 25, 2023

Online booking is simple and efficient! Very easy!

Date of experience: August 25, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thank you for your review, John. We are happy the booking process was easy!

James B.
New York
1 review
0 helpful votes
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God
August 25, 2023

Good, but would be better to send after my trip. Thanks

Date of experience: August 25, 2023
Rachael F. — Reservation Counter Rep
over a year old

You're welcome! Thanks for your review and feedback, James!

Sheila Z.
Washington
1 review
0 helpful votes
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I've been staying here for years…..
August 24, 2023

I've been staying here for years….love it! Feels like home

Date of experience: August 24, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review, Sheila! We hope you enjoy your stay!

Gayla B.
Iowa
1 review
0 helpful votes
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Love this motel
August 16, 2023

Have stayed before. Love the family room with 3 queen beds.

Date of experience: August 16, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review, Gayla! We hope you enjoy your stay!

Annette V.
Virginia
1 review
0 helpful votes
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No title
August 23, 2023

Would like that the display box for opinions to wait until reservation is completed

Date of experience: August 23, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review and feedback, Annette.

MARCELO B.
District of Columbia
1 review
0 helpful votes
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Very good
August 16, 2023

Amazing time my stay in the hotel with al resources availability

Date of experience: August 16, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review, Marcelo!

DENNIS M.
Michigan
1 review
0 helpful votes
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Easy process
August 25, 2023

They followed up to be sure I received confirmation of my reservation.

Date of experience: August 25, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thank you for your review, Dennis. We are happy the booking process was easy, and you received your confirmation!

Pam O.
South Carolina
1 review
0 helpful votes
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Easy
August 20, 2023

Very easy to follow on line. Liked the pictures and descriptions.

Date of experience: August 20, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review, Pam. We are happy you had a good experience using our website.

Robert T.
Virginia
2 reviews
0 helpful votes
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Easy and straight forward
September 3, 2023

Was able to quickly find the dates and hotel we wanted

Date of experience: September 3, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review of the booking process, Robert.

Margaret V.
Alabama
1 review
0 helpful votes
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Okay
August 27, 2023

Satisfactory, I did not have any problems with the booking!

Date of experience: August 27, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review, Margaret!

Heather P.
Washington
1 review
0 helpful votes
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Straightforward and easy
August 23, 2023

The reservation process was easy and straightforward.

Date of experience: August 23, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thank you for your review, Heather. We are happy the booking process was easy!

John Y.
Michigan
1 review
0 helpful votes
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Easy to navigate.
August 28, 2023

Pleasant experience. The website was easy to navigate.

Date of experience: August 28, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review, John. We are happy you had a good experience using our website.

Louann A.
South Carolina
1 review
0 helpful votes
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It was easy to reserve
August 29, 2023

Everything was done online and received my booking by email

Date of experience: August 29, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review, Louann. We are happy you had a good experience using our website.

James I.
Pennsylvania
1 review
0 helpful votes
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Works well, but does not tell customer there is a booking fee, a bad practice.
September 27, 2023

You must fully disclose all fees before the customer booking.

Date of experience: August 28, 2023
Rachael F. — Reservation Counter Rep
over a year old

Thanks for your review and feedback, James. We will do our best to improve. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager

531 reviews are not recommended

Overview

Reservation Counter has a rating of 4.5 stars from 4,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.

service
176
value
129
shipping
45
returns
77
quality
2,694
This company responds to reviews on average within 2 days

Instant Feedback

51,145 reviews
+26
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with both our customers and hotel partners. We want our travelers to have amazing booking experiences using our platform so they can feel at ease knowing they have successfully booked a hotel and can focus on making incredible memories wherever they choose to travel.

Company Representative

Rachael Folland
Rachael F.
Typically responds within 2 days
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