Very easy to find your way around. Super fast booking!
Quick and easy to make my reservations. No problem, all the information was there.
Thank you for your review, William. We hope all of our customers have a QUICK and EASY booking experience!
It was a pleasant experience booking the hotel for my stay in Orlando.
Thank you for your review, Elizabeth. We are happy you had a good experience!
Quite simple. Worked like a charm. Thanks, so much.
You're welcome! Thanks for booking with us, Craig!
Great experience very helpful professional and polite
Thank you for your review, James. We want you to have the best experience possible booking with us!
No problems with scheduling and quick availability
Thank you for your review, Sandra. We are happy you had a good experience!
Very user friendly and convenient. Highly recommend it.
Thank you for your review, Nagarjuna. We want you to have the best experience possible booking with us!
Always love staying at choice hotels. The staff is always very cordial!
Thanks for your review, Kenny! We hope you enjoy your stay!
It was good and prompt and helpful. We liked the process
Thank you for your review, Hans. We are happy you had a good experience!
They don't care about customers, I will never contact this company again, they're SCAMMERS, once they get your money, they don't care about you.
I’m sorry for your experience, Yony. I will share your feedback with our team. Reservation Counter is recognized by the biggest brands in travel and successfully books more than 10,000 room nights every day at over 200,000 hotels worldwide. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
Very simple to do anybody can do it. I was very happy with my results.
Thank you for your review, Tim! We hope all of our customers have a QUICK and EASY booking experience!
The extra fees are a nasty surprise. If the room is $300 say $300
Thanks for your review and feedback, Keith.
Was disappointed that there was no room service as advertised
Thank you for your review and feedback, Rachel. We receive our information from the hotels. I'm sorry if there was misinformation about one of the amenities.
--Rachael, Review Manager
It was a good experience. The application was ussr friendly.
Thank you for your review, Roy. We want our customers to have the best experience possible.
Good easy to reserve hopefully the place is as nice as the pictures
Thank you for your review, Tammy. We are happy you had a good experience!
The room type I was looking for was not listed, so I chose the closest description.
Thanks for your review and feedback, Janet.
I received quick, competent service - thank you very, very, very much
Thanks for your review, Nancy. We love providing excellent service to our customers!
Quick and easy quick and easy quick and easy quick and easy quick and easy quick and easy
Thank you for your review, Keith! We hope all of our customers have a QUICK and EASY booking experience!
Very well organized website! I will recommend to my friends and family.
Thanks for your review, Steven. We are happy you had a good experience using our website.
Can't book directly any longer w hotels. Another price gouging item.
Thank you for your review and feedback, Su. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
Answer: Trying to cancel a reservation, the rote voice said it did not recognize the phone number, even though it was the same phone I used to make the reservation. Then asked if the reservation confirmation number started with an R. I said No. It asked me several more times. I kept answering No. Then it told me to call the hotel for help and hung up. Called the hotel. They said they could not cancel since the reservation was made through a third-party company. That I would have to cancel through ReservationCounter. (Oh, by the way, I had tried to use the online Cancellation page - it doesn't work.) It was very difficult to get through to anybody and there were very long waits in between. I will never use this company again.
Answer: Barbara, thanks for reaching out. Please feel free contact us at support@reservationcounter. Com for more information about the hotel's pet policy. --Rachael, Review Manager
Answer: Terry, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for more information regarding hotel fees. --Rachael, Review Manager
Answer: James, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for assistance with your reservation. --Rachael, Review Manager
Answer: Thanks for reaching out, Lisa. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Thanks for reaching out, Pat. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Mary, thanks for reaching out. We recommend contacting the hotel directly regarding transportation. --Rachael, Review Manager
Reservation Counter has a rating of 4.5 stars from 4,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
Thank you for your review, Alexander. We are happy you had a good experience!