Reservation Counter
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Reservation Counter

How would you rate Reservation Counter?
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Washington
1 review
0 helpful votes
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Great service
February 2, 2024

Very easy to find your way around. Super fast booking!

Date of experience: February 2, 2024
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, Alexander. We are happy you had a good experience!

Maryland
1 review
0 helpful votes
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Very easy and quick.
February 3, 2024

Quick and easy to make my reservations. No problem, all the information was there.

Date of experience: February 3, 2024
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, William. We hope all of our customers have a QUICK and EASY booking experience!

New Jersey
1 review
0 helpful votes
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Very easy to book.
February 2, 2024

It was a pleasant experience booking the hotel for my stay in Orlando.

Date of experience: February 2, 2024
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, Elizabeth. We are happy you had a good experience!

Arizona
1 review
0 helpful votes
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Great
February 2, 2024

Quite simple. Worked like a charm. Thanks, so much.

Date of experience: February 2, 2024
Rachael F. Reservation Counter Rep
over a year old

You're welcome! Thanks for booking with us, Craig!

Virginia
1 review
0 helpful votes
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Great
February 3, 2024

Great experience very helpful professional and polite

Date of experience: February 3, 2024
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, James. We want you to have the best experience possible booking with us!

Georgia
1 review
0 helpful votes
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Prompt
February 3, 2024

No problems with scheduling and quick availability

Date of experience: February 3, 2024
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, Sandra. We are happy you had a good experience!

Texas
1 review
0 helpful votes
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Good experience
February 1, 2024

Very user friendly and convenient. Highly recommend it.

Date of experience: February 1, 2024
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, Nagarjuna. We want you to have the best experience possible booking with us!

South Carolina
1 review
0 helpful votes
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Perfect place to stay overnight
August 30, 2023

Always love staying at choice hotels. The staff is always very cordial!

Date of experience: August 30, 2023
Rachael F. Reservation Counter Rep
over a year old

Thanks for your review, Kenny! We hope you enjoy your stay!

Minnesota
1 review
0 helpful votes
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It was good
August 27, 2023

It was good and prompt and helpful. We liked the process

Date of experience: August 27, 2023
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, Hans. We are happy you had a good experience!

Maryland
1 review
0 helpful votes
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They're SCAMMERS
October 15, 2022

They don't care about customers, I will never contact this company again, they're SCAMMERS, once they get your money, they don't care about you.

Date of experience: September 15, 2022
Rachael F. Reservation Counter Rep
over a year old

I’m sorry for your experience, Yony. I will share your feedback with our team. Reservation Counter is recognized by the biggest brands in travel and successfully books more than 10,000 room nights every day at over 200,000 hotels worldwide. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.

Michigan
2 reviews
0 helpful votes
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Very quick and easy
August 16, 2023

Very simple to do anybody can do it. I was very happy with my results.

Date of experience: August 16, 2023
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, Tim! We hope all of our customers have a QUICK and EASY booking experience!

California
2 reviews
0 helpful votes
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Don't like the extra charges
August 20, 2023

The extra fees are a nasty surprise. If the room is $300 say $300

Date of experience: August 20, 2023
Rachael F. Reservation Counter Rep
over a year old

Thanks for your review and feedback, Keith.

Alabama
1 review
0 helpful votes
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Nice rooms
September 25, 2023

Was disappointed that there was no room service as advertised

Date of experience: August 26, 2023
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review and feedback, Rachel. We receive our information from the hotels. I'm sorry if there was misinformation about one of the amenities.
--Rachael, Review Manager

Louisiana
1 review
0 helpful votes
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Check-in
August 31, 2023

It was a good experience. The application was ussr friendly.

Date of experience: August 31, 2023
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, Roy. We want our customers to have the best experience possible.

Oklahoma
1 review
0 helpful votes
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Good
August 26, 2023

Good easy to reserve hopefully the place is as nice as the pictures

Date of experience: August 26, 2023
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, Tammy. We are happy you had a good experience!

New Jersey
1 review
0 helpful votes
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Room type
August 28, 2023

The room type I was looking for was not listed, so I chose the closest description.

Date of experience: August 28, 2023
Rachael F. Reservation Counter Rep
over a year old

Thanks for your review and feedback, Janet.

Mississippi
1 review
0 helpful votes
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Great service
September 6, 2023

I received quick, competent service - thank you very, very, very much

Date of experience: September 6, 2023
Rachael F. Reservation Counter Rep
over a year old

Thanks for your review, Nancy. We love providing excellent service to our customers!

Washington
1 review
0 helpful votes
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Quick and easy
August 26, 2023

Quick and easy quick and easy quick and easy quick and easy quick and easy quick and easy

Date of experience: August 26, 2023
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review, Keith! We hope all of our customers have a QUICK and EASY booking experience!

Oklahoma
1 review
0 helpful votes
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Holiday Inn
August 29, 2023

Very well organized website! I will recommend to my friends and family.

Date of experience: August 29, 2023
Rachael F. Reservation Counter Rep
over a year old

Thanks for your review, Steven. We are happy you had a good experience using our website.

California
1 review
0 helpful votes
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Another third party taking our money
September 28, 2023

Can't book directly any longer w hotels. Another price gouging item.

Date of experience: August 29, 2023
Rachael F. Reservation Counter Rep
over a year old

Thank you for your review and feedback, Su. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager

Overview

Reservation Counter has a rating of 4.5 stars from 4,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.

service
177
value
130
shipping
45
returns
77
quality
2,694
This company responds to reviews on average within 2 days

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51,145 reviews