Good site.
Simple to enter and confirmation was quick
Great no problems so far easy booking and information
Thank you for your review, Melody. We are happy the booking process was easy!
Great! Easy to use. Got email right away of confirmation!
Thanks for your review, Natalie! That’s great you received your confirmation in a timely manner!
No issues - but just made a reservation. No services yet.
Thanks for your review, Evelyn. Please let us know how we can make your booking experience even better. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
Very good service online and I am.not very computer savvy.
Thanks for your review, Margaret. We are happy you had a good experience booking online.
Fast and easy to make my reservation. Very easy to manipulate and make desired reservation..
Thank you for your review, Janice. We hope all of our customers have a FAST and EASY booking experience!
Everything went fine, easy access, quick booking and confirmation. Thanks so much
You're welcome! Thanks for booking with us, Shawn!
Smooth and easy. Hopefully all goes well at check in.
Thank you for your review, Brian. We are happy the booking process was easy!
Making a reservation was very easy doing it online.
Thanks for your review, Mary. We are happy you had a good experience booking online.
All good. No problems. The transaction went smoothly.
Thank you for your review, Robert. We are happy you had a good experience!
Good so far no issues that I can see. It was an easy tool to use.
Thank you for your review, Margaret. We are happy you had a good experience!
Very easy experience booking on the site and quick
Thanks for your review, Jim. We are happy you had a good experience using our website.
I did the reservation on line and it was very simple.
Thanks for your review, Eileen. We are happy you had a good experience booking online.
Very good, room and care was very basic but efficient
Thanks for your review of the booking process, Kamran.
Very good experience. Will use your site again. Very happy
Thanks for your review, Margaret. We are happy you had a good experience using our website! We look forward to your next visit!
Booking was hassle free and confirmation was expedient.
Thanks for booking with us, Shirley. We hope you enjoy your stay!
The fact that you offer Affirm was the whole reason I booked with you today!Thank you!
You're welcome! Thanks for booking with us, Surina-Marie!
It was sort of like this message... quick, simple, & easy!
Thanks for your review of the booking process, Antonio.
Booking, very nice. Thank you for your support. Appreciate it
You're welcome! Thanks for booking with us, Yagnesh!
First time we have stay there system works fine no problems with Reservations
Thanks for booking with us, James. We hope you enjoy your stay!
Answer: Trying to cancel a reservation, the rote voice said it did not recognize the phone number, even though it was the same phone I used to make the reservation. Then asked if the reservation confirmation number started with an R. I said No. It asked me several more times. I kept answering No. Then it told me to call the hotel for help and hung up. Called the hotel. They said they could not cancel since the reservation was made through a third-party company. That I would have to cancel through ReservationCounter. (Oh, by the way, I had tried to use the online Cancellation page - it doesn't work.) It was very difficult to get through to anybody and there were very long waits in between. I will never use this company again.
Answer: Barbara, thanks for reaching out. Please feel free contact us at support@reservationcounter. Com for more information about the hotel's pet policy. --Rachael, Review Manager
Answer: Terry, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for more information regarding hotel fees. --Rachael, Review Manager
Answer: James, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for assistance with your reservation. --Rachael, Review Manager
Answer: Thanks for reaching out, Lisa. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Thanks for reaching out, Pat. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Mary, thanks for reaching out. We recommend contacting the hotel directly regarding transportation. --Rachael, Review Manager
Reservation Counter has a rating of 4.4 stars from 4,769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
Thanks for your review, George. We are happy our website was easy to use! That’s great you received your confirmation in a timely manner!