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ResellerratingsReviews 70

1.9

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Resellerratings Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service approach. Positive sentiments highlight the platform's potential for fostering consumer confidence in e-commerce, with some users appreciating its customer support responsiveness. However, significant concerns arise around the reliability of review aggregation, with allegations of manipulating ratings and removing negative feedback, leading to distrust among users. Many customers express frustration over a lack of transparency and support, particularly when attempting to leave reviews. Overall, while there are commendable aspects, the prevailing sentiment leans towards skepticism regarding the integrity of the review process.

This summary is generated by AI, based on text from customer reviews

service
18
value
17
shipping
10
returns
10
quality
17

We monitor reviews for authenticity

Sri Lanka
1 review
0 helpful votes
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Excellent Service
December 28, 2020

The very best website for Instagram newbies. To get more followers and like. Sign up today. Reasonable price.

Date of experience: December 27, 2020
Canada
1 review
6 helpful votes
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Aweful review website
September 15, 2020

They post bad reviews of your website so that you have to pay to get them removed and then once they take your money they won't cancel the service or answer the phone or answer any emails. Scam alert.

Date of experience: September 15, 2020
New York
1 review
8 helpful votes
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This rating site sucks. They keep giving me some unknown reason to not allow me to rate anything. And guess what? They have NO telephones nor emails listed on their website for you to try to find out why! BEWARE of companies that defend themselves from you by not letting you access them by phone. They tend to be you fake friends, claiming they care for customers but aren't serious enough to have a decent customer service.

Date of experience: November 8, 2019
Texas
1 review
8 helpful votes
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The site allows anyone to write a review of any vendor without any verification of the facts. However, the vendor cannot flag reviews as inappropriate or dishonest without paying them for that right. Even when there is a privacy violation (by calling out employees by name) or bullying of those employees, there is nothing you can do until you pay.

My company has done many hundreds of thousands of successful transactions over the last few years and we have 75 bad reviews on this site. We look like a horrible company there because I have refused to pay the $10k+ per month they want to make us look better.

How is this legal?!

Date of experience: June 17, 2019
Japan
2 reviews
8 helpful votes
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They are apparently a paid site that only reviews products from companies that pay them. They overload positive reviews for companies that pay them, while only publishing negative reviews from paid company competitors. One of the colluded schemes is for companies to give free lesser products to customers who make large purchases before the products even arrive. Companies can also pay Resellerratings to cherry pick negative reviews of their competitors from from other sites and publish them. Crooks. They dupe people into buying junk based on skewed reviews!

Date of experience: June 2, 2019
Washington
1 review
5 helpful votes
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After attempting to research Classic Firearms reviews, I have figured resellerratings.com site's reviews are BOGUS because unlike all the rest of Review sites that say the opposite of what their site depicts. Their site doesn't show any negative reviews which I could read about The store Classic Firearm. So, I notified Resellerratings.com: your reviews are bogus! And I doubt you will post this review which I am posting You; and that I am going to Copy and repost on accredited sites! resellerrating.com receives PAYOLA which is payment for great reviews from their enrolled Clients

Date of experience: December 4, 2018
Idaho
1 review
6 helpful votes
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Do not recommend!
September 26, 2018

Do not recommend! If you stop paying, you lose access to reply to reviews. I have 143x 5-star, 6x 4-star, 0x 3-star, 1x 2-star, 2x 1-star reviews over the lifetime of my account and after I stopped paying ResellerRatings changed my overall rating to 2.5 stars. My actual average should reflect 8.72/10 and 4.3-stars overall.

This is extortion and fraud!

Date of experience: September 26, 2018
New Jersey
1 review
6 helpful votes
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Extortion
July 23, 2018

Basically a extortion site. Will only publish negative reviews if you don't pay to be a subscriber, and if you don't pay to be a subscriber you can't respond to reviews. I am amazed that they are still in business, and there reviews are posted on Google.

Date of experience: July 23, 2018
Michigan
2 reviews
9 helpful votes
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ResellersRatings.com uses unverified information to mislead consumers. They will not allow websites to ask their customers to write reviews unless that website is paying for ResellersRatings services. This site is a scam and does not hold any creditable weight. Their practices should not be allowed as they purely a scam that hurts small businesses.

Date of experience: July 9, 2018
New York
1 review
1 helpful vote
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Очень благодарен команде Geekbuying,
в частности представителю службы поддержки клиентов - Angeline,
за проявленное терпение и внимание по обслуживанию и замене заказа *******.

Date of experience: June 15, 2018
Louisiana
1 review
2 helpful votes
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These people promote low scoring reviews and weight low scores and recent reviews higher. Since nobody uses their stupid site, a single bad review is enough to tank an otherwise stellar rating. Use a more reputable reviews site like google reviews, yelp, tripadvisor if you want to get accurate info.

Date of experience: June 13, 2018
Arizona
3 reviews
8 helpful votes
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This site, and the people who run it have a long history of dishonesty. They used to charge $29.99 per month for their service and then, without notice or warning, they raised our rates to $500 per month. They offered no explanation or advanced notice. Just a spammy email announcement claiming "exciting new features". It was a total bait and switch.

Now, they've modified their algorithm to artificially weight recent reviews in an attempt to force businesses to continually push consumers to Reseller Ratings to write reviews. It is slimy. And, to top it off, they are reporting incorrect, deceptive review data to Google.
They represent everything wrong with 3rd party review sites.

Date of experience: May 24, 2018
Nevada
1 review
2 helpful votes
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This rating site has outdated information on its businesses, which can be misleading to someone looking for honest reviews

Date of experience: May 11, 2018
Colorado
1 review
7 helpful votes
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ResellerRatings uses fake and "unverified" 1 star reviews to exploit businesses into paying their ridiculous. Looks at a lot of their one star ratings, they don't have their verified purchase badge on them. Not only that, but they weight bad reviews heavier, so they are intentionally misleading buyers to believe negative things about businesses that don't pay for their "service".

Date of experience: April 19, 2018
Illinois
1 review
2 helpful votes
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Was sending flowers to my daughter for her first day of her new job. I ordered from their website and as you can see what I thought I was purchasing is NOTHING like what she received. Does that look like $61.00 arrangement of tulips? I have written four very long emails and have gotten responses like this.
From Maria Aranza (if that is her real name)
On the order that was placed, and its actually on your invoice, it is established the next thing:
** Vase arrangement of mostly purple tulips with some white tulips. **
10 Stems
Similar as possible, same look and feel
*** **** **** ****
And in our policies we also establish this:
**
-The arrangement shown online is a one-dimensional front facing picture that shows all of the flowers in full bloom, this is why it looks bigger or fuller.
Therefore, your order has been approved and meets the Product Description. -
**

We regret that you were unhappy with the receipt of your order. Thank You for your patience, have a nice day.

SERIOUS? I never asked for 10 tulips. And do those look purple to you? Do those look like fully bloomed tulips in the photo they have on their website like they say. I can clearly count to 20 and that is not what we got.

I will post this everywhere I possible can. Thank you so much for your quality Ava's, WHAT A BAIT AND SWITCH RIP OFF. ALSO GOING TO THE BETTER BUSINESS BUREAU.

As far as all of the good ratings they show... obviously when the call center who takes your order has nothing to do they are paying them to write bogus reviews.

BUYER BEWARE. JUST KNOW THAT I AM NOT DONE EXPOSING THIS.

Date of experience: March 28, 2018
Texas
3 reviews
8 helpful votes
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They Don't Show Views
February 13, 2018

I've heard an account with ResellerRatings since last year, I made a review about a company which I really liked their services. I decided to check recently and there's no feedback, I don't even know whether anyone has seen my review since then. They don't show review stats and that's poor, I don't know how many people saw my review

Date of experience: February 13, 2018
India
4 reviews
3 helpful votes
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Resellerratings.com is the most trusted review site. I personally follow this site to get review regarding any brand or new products and till now I found this site very useful and all the reviews are very perfect. I always recommend people to use this site for any kind of review.

Date of experience: December 14, 2017
India
4 reviews
3 helpful votes
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As per my experience Resellerratings.com is an amazing and the most trusted review site which provides best suggestion about any new brand. Thanks Resellerratings for your valuable reviews! I got very good result by following this site and I always recommend others to use this site for any kind of review.

Date of experience: December 7, 2017
Canada
2 reviews
15 helpful votes
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I was intent on buy a laser machine from a laser company. I found one that used Reseller Ratings for reviews - Camfive. The laser reviews I noticed half of their 57 reviews were completed in the last month. They all were 5 star giving them a 10/10.
But, you could tell they were all vague and over-the top. I can't prove it, but it is quiet obvious they are cherry picking or just manufacturing fake reviews.

Date of experience: October 24, 2017
Washington
1 review
2 helpful votes
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Here is what I was going to send them

Your site is a pain to use. I was going to review zenni optical but you needed me to long on through Facebook (that's obtrusive, one more reason I should delete that $#*!) or through email. Maybe I have an account with you? Your sign up and log in button are the same. If you are phishing for my passwords tough $#*!. I only use that password for accounts that I never plan to access again.

Yes, I was so irritated I actually wrote you an email.

Date of experience: October 13, 2017