James A.

Transaction #*******

This company is engaged in false advertising, unethical billing practices and illegal activity.

They advertise that you can get answers from "an ENT doctor" for $5. Then they connect you to a random "doctor". They connected me to a neurologist, not an ENT. This is false advertising and Dr. Chinelo Okoye is complicit and participating in the scam.

She said "I will be happy to help". That was the answer that I paid $5 for. Then she said pay $50 dollars now and you can talk to me on the phone. And she ignored all subsequent messages.

Behind the scenes, they captured and stored my credit card information without notification or consent and covertly sign me up for a $46 dollar monthly subscription, hoping I would not notice.

This is illegal. Any subscriptions must be clearly labeled.

I have screenshots of the process.

This company deceives people and preys on people who are in distress and should be shut down.

Absolutely awful!

Edit: in response to Meg below... she knows full well what she is doing. The comment below is a deceptive attempt to get people to think they care and are legitimate. This site is a scam and the only reason they are still around is due to them preying on vulnerable, desperate people. I have the screenshots and receipts.

If you are reading this, file a charge back with your credit card company. Then contact the DA in your state and file a formal complaint. Then submit a review with the BBB. And call out the doctors by name who work with Just Answers. They are complicit in a scam and should be publicly called out for their deception as well.

They sell stuff and promise delivery in 3-5 business days. And then they delay shipping for weeks or even months. And still they keep selling the item on their site, promising new unsuspecting customers the same 3-5 day delivery time. This has happened repeatedly to me. They are absolutely awful. Dishonest.

This site, and the people who run it have a long history of dishonesty. They used to charge $29.99 per month for their service and then, without notice or warning, they raised our rates to $500 per month. They offered no explanation or advanced notice. Just a spammy email announcement claiming "exciting new features". It was a total bait and switch.

Now, they've modified their algorithm to artificially weight recent reviews in an attempt to force businesses to continually push consumers to Reseller Ratings to write reviews. It is slimy. And, to top it off, they are reporting incorrect, deceptive review data to Google.
They represent everything wrong with 3rd party review sites.