Republic Services

Remodeling a old house and was in need of a dumpster. After multiple phone calls and WEEKS of waiting we finally received a dumpster. However when it was time to empty the dumpster we were told that they couldn't dump that much weight and the materials that were in it. We made sure to specially tell them what the dumpster was for and how much weight would be in it. We were assured that it would be okay. However we were told we would have to remove all the material from the dumpster before they could come get it. So we ended up having to pay for the dumpster anyway but got to put nothing in it. So I called today to have it removed from the property and I am once again playing "call and wait". Please don't do it. Don't be scammed and waste your money like we did.

The service is great, the service charge is reasonable and if they do miss a pick up (which almost never happens) they fix the issue asap. But... trying to talk to someone about an issue is almost impossible and recycling isn't offered to all areas. My biggest issue is paying $333.67 for the delivery of 3 containers. When ordering my 3rd can I was quoted a price of $33.67, which I paid then. But was billed another $100 for delivery. When I called to ask why... I was constantly disconnected and still no answer. Since I work across the street from my nearest location I offered to pick the can up myself and was told no. So I pay the regular 3 month payment plus the monthly charge for each trash can and still payed over $333.00 to have the cans I rent delivered. I'm still waiting on the answer of why I was quoted over the phone one price then billed for even more.

I cancelled my sevices and they are changing $ 30 to pick up my trash container and $12 for gas and $5 for processing fees and then they want to charge me the same for my recycling. So they are making about $94 just to pick up my container.

Had my trash missed because I got updated Tuesday 11am day of pick up that Holidays does not effect trash pick up schedule when my pick up time is 7-8am Tuesday. Numerous neighbors down my block trash is still out too because of the delay in "update". Will be changing to a different trash pick up service ASAP. Highly not recommended for anyone out there!

Republic Services Forreston Illinois is the absolute worst place to work for. Was fired for no reason by a guy whose managerial experience is McDonald's in Freeport. Then they lied to the state and said I quit. They have had drivers quit left and right, they are hiring and they fired a driver who never missed a day. Earlier in the year they fired all the driver helpers without warning. There are way better companies to work for.

Quarterly bill went to $75 to $109, fuel charge they said, called to cancel, oh we can wavier that. I said ok next quarter comes along fuel charge went up now $37 for the quarter. I called to cancel, oh we can wavier that I said no I want to cancel. Cost me $43 to cancel the service. They stated that was for them to come pick up the container which had to be empty. I asked what I was supposed to do with the garbage collected for the last week of my paid service. They gave me directions to the dump. Unbelievable

The company took two months to drop off the garbage container s and was trying to charge me 277$ dollars for the services that I never had then after two months late they dropped the container s and they were filled the same. Day because of the back log of trash supposed to be emptied once a week and we're not emptied once a week for a month like they said they were filled with trash for a month couldn't get them to empty them cancelled them after 10 calls to straighten it out They are the worst

Republic trash in the little town of Osceola IN is a joke 5 weeks in a row my trash has not been picked up they raised the price 15 dollars and everytime you call customer service they have clue and you will never get a call back from a supervisor or manager $#*! this trash company the next time they miss me I am taking the trash bends and trash to there facility two miles down the road and dumping it all over there property

I wrote a review over a month ago about how their service is horrible and they kept missing my pickup days. Since than i have canceled my service and it has been a challenge to get my containers picked up. We were scheduled to have containers picked up on November 9 and as usual a no show. I called them everyday last week and never got an answer and was always told it would go to escalations and i would receive a phone call back from local supervisor still waiting. Apparently they came by today and of course they didn't take my containers because it wasn't curbside. I never got a notice that they were coming today and because we had high winds last night where i live i brought containers close to my house now they are blaming me for not having it curbside when i wasn't even informed they were coming. Still waiting for a phone call a week later when i was suppose to get one within 24-48 hours. This company has horrible customer service

This company is far the worst. They tell you they are going to provide you the services that you requested. Overall your trash is not emptied nor any services to your trash can is not serviced. They send you a bill for services you never received. So we canceled the services. They told me my services were canceled in which they never canceled it. They like to hear their selves. Talk. If you want a good trash company, this company is not it.

It's a disgrace that the City of Chula Vista has contracted this company to provide trash collection services. I moved to Chula Vista 2 years ago and have spent more than 18 months fighting made up late fee charges they keep adding to my bills.
Additionally, the company failed to provide collection services for more than 3 weeks when their employees went on strike and they refuse to give a full credit to their for the services they didn't provide during that period. When I contacted the company to ask when they were going to apply the credit, their representative told me they would give me a $14 credit only because that is the maximum amount they are "contractually" required to give each Customer regardless of the lenght of service they failed to provide.

Worst experience I have ever had with a service like this. They consistently miss trash pickups and tell you it will be picked up the next day and never come. The reps will tell you whatever they need to, to get you off the phone. They lie through their teeth. After months of this finally called to cancel, they wouldn't fully refund me and CHARGED a fee of $100 to pick up the bins. Honestly considering legal action against this pathetic organization. AVOID THEM AT ALL COST.

This crappy company bought out the locally owned company we used for over 15 years and the service and customer service are now absolutely horrible. If you call you're on hold for hours with no answer, and they don't even have a voicemail option. They constantly miss pick-ups and cancel all the time. Charging us monthly for a service that is super unreliable and spotty. WORST CUSTOMER SERVICE EVER. If you even manage to get someone on the phone, they are rude and hardly helpful. I have been calling for over a week and still not been able to reach anyone.

Its been 3weeks they missed my trash every week and ive been a customer for 18 yrs WTF! And cant get a trash can delivered for 3 weeks as well the service has been going downhill and nobody in there corperate office gives a $#*!! Next time trash truck rolls down the street im throwing my trash bags through his $#*!ing window... $#*!ing $#*!s do your Job! PRICKS!

Raised business rates 25 percent I told them I want to cancel they stalled and offered me a better rate but with only 1 portion of bill rate controlled I switched to another provider and tried to cancel They didnt get back to me for 3 days and then told me I have to give them 60 day written notice. They raised their rates 25% and I cant cancel immediately seem like crooks to me

Worst low balling controlling job i was once lead forklift backup loader operator and backup bailer operator getting paid only 10$ … this a recycling company who doesn't tell you the full description you think your working with recyclables but in reality its dirty diapers dirty loose needles dead animals amimal feces… it has had probably over 1000 employees in 2-3 years to fill 20 spots. They try to control how you live at home to work im a disease riddled job

They want to charge me for services not rendered I canceled my service around June 1 before time to pay they are trying to charge me for picking up my can and 35 dollars for them stopping my service along with the MO. Fee of 3 MO they not getting a dime more out if this old woman mad as he'll they want 165 dollars for nothing