Rentalcars.com

I rented a car from Economy Car Rentals at the Fort Lauderdale Airport. The agent tried to sell me an electronic key that would allow me to use the Florida toll roads. The daily cost was $9.95. I was told that if I did not buy this device and used the toll roads there would be a minimum charge of $100. He also insisted that all the colored roads on the Florida map were toll roads and that there were no toll booths on these roads that you could pay in cash. He even drew a route on the map showing the local roads and the length of time it would take driving if I did not use a toll road.

This was all a blatant lie since the Florida Interstate is not a toll road and there are toll booths on the toll roads.

This is not an honest company.

So rented a car from RentalCars. Flight cancelled, the next delayed so picked up a day late. Talked to RentalCars via Skype and they were fantastic, no problems, cancelled first and then rebooked.
However when I picked up the car at Malaga, the people there didn't know what I was talking about, then found my booking but still charged me, not much but some, for 'administration', I also took their insurance deal. So all in all £164 for 9 days, £123 of that for insurance. Not bad but still not sure how this is supposed to work.

We have rented a panda in Prat, Barcelona last Thursday 21/6-18 & were rather apprehensive having read all the horror stories about rip-offs, insurance scams, endless waiting & extra charges...
We could just say no thanks to extra insurance & other options when Andrea proposed them. We got the car fast even where there several clients before us.
We reserved a deposit as we have a credit card & not just a debet.
Fiat was rather new & clean -there was a scratch in the front & missing anatena & this was noted in the protocol. Minor scratches were not noted as they should be over 5cm.
We returned the car clean & with full tank without any problem.
We got real value for our money...

Booked a car in Jersey City for 5 day. Price was very good. I asked question on their support about the booking and they reacted promptly and accurate. The actual rental company was Budget.
Overall I had no problem with rentalcars.

I booked a car with Rentalcars.com and was quoted and paid a charge of £66.49. However when I went to collect the vehicle from Budget I was told that the rental cost was £144.36 and I was going to be charged an additional £77.87. I then spent over 30 minutes trying to get through to their customer service to resolve the issue. When I eventually got through I was reassured that I would pay no more that the original contracted amount of £66.49 and that if Budget did charge me the additional amount that Rentalcars.com would refund it.

However today they have contacted me and basically told me to get stuffed and that they won't refund me anything as the charges relate to supplement. Strange that this was never mentioned in any of the conversations I had at the time of collecting the car.

Clearly they are colluding with the car hire companies to shaft customers when they mess up.

Clearly seems to be some communication issues within the company. But I was fully refunded.

At Miami Airport I was quoted $13 per day for my wife to be added as a driver by all rental companies. This is a scam. In Florida a Spouse is automatically covered under state law. I found out too late and Rentalcar didnt tell me. Who controls these firms?

I've used Rentalcars several times on various locations, and I've recieved great service, correct pricing and delivery each time.

Highly recommendable!

300 Euros for 6 days in Bordeaux, fair and good.