I am going to rent a car but I am a bit worried about the negative reviews against Rentalcars.com

asked by Mark B. on 7/27/16

6 Answers
Thumbnail of user samw439

Avoid them, not worth any potential small savings.

Helpful  (0)
Thumbnail of user normann13

Stay away, if something goes wrong and you cannot pick up the car, they will keep your money. All of it.

Helpful  (0)
Thumbnail of user sabaha2

Dear all, I rent a car in September 2017, and I had cliem since then and we are April 2018. No answer I send all the papers and send try to call them many times. No answer they are cheaters

Helpful  (0)
Thumbnail of user am7429

Took their bait of "Free Cancellation" and made a reservation then found that the coverage they were including for Iceland was bare bones. Found that for the same cost other rental car companies in Iceland include CDW so cancelled my reservation to get an email back that my deposit had been 'forfeited'. So beware "Free cancellation" is a bait and forfeiture will be the switch if you cancel.
If you don't cancel your cost for CDW could double your cost. Then you can also imagine the CDW that a sneaky and scammy outfit would provide you. To carry your own CDW for any car rental I recommend the coverage provided by Allianz. I found them under my AAA membership. Go to aaa.com then look under Travel > Travel & Trip Insurance. Currently the per day cost for 40K USD covergae is $9.

Helpful  (0)
Thumbnail of user deeannep

Its shocking stay away from them, they debited my account and i did not even rent a car, they refused to pay me back.

Helpful  (0)
Thumbnail of user taniam5

Hi Mark, this company Is based in the UK and are third party, where they ask for bond and car insurance to cover them. The car rental companies also have bond and car insurance as well, so you are paying twice. Deal direct with the car rentals

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the Rentalcars.com staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Rentalcars.com?
Post Review