RemingtonReviews 13

Remington needs to fire the rude man they have answering the phone. I called into the *******648 for assistance on 4/13/2023 at 3:48 pm CST for assistance with the Remington indestructible product- Product # PG6856. He is the rudest and worthless worker I have ever encountered. I needed help visualizing how the 10 length adjustment comb worked and he made the remark that he was not there with me. Obviously not, because I called in! I've encountered him before with a Remington product and he is a worthless piece of nothing.

On the 22/3/23 I contacted Remington uk with a possible warranty claim, the battery on a MB320C beard trimmer was failing to hold a charge.And from then on it went downhill, the ( I was going to say customer services) employee Alexandra T put just about every obstacle in the way she could.
I'm a 78yr. Old with limited capabilities as far as modern tech goes.
I was asked to issue photographs, videos, which I tried, but the employee said it was not acceptable as couldn't see the video properly, how you can tell if the battery is faulty by viewing a video escapes me and could I find someone else to do them, like I'm about to go knocking on neighbours doors until I found a body with the knowledge.Relatives are not local.
Anyway to cut the long story short a replacement was received yesterday 1/4/23.

I bough hair straightener when I was in highschool ( almost 6 years before) and it was amazing. It sill is! My hairs are wavy & curly that I struggle to straighten every time, though their products are the best. I do not show a great effort but it makes my hair looks shiny! It was a bit expensive back in this time, but by the fact I use it for 6 years, well worthed

Wanted some replacement comb for my remington shaver, the combs was in stock on remingtonproducts.com, my cart came up to like US$20. On checking out I was ask to provide my details, name, address, card info. On checking out, the site give me an error about my address being incomplete... or something like that. So I never got the confirmation of the purchase because of the error. BUT the monies did came out of my card. I immediately contacted them via email regarding the issue, their reply was as follows "Thank you for contacting Remington. Sorry for the problems you were having. That pending charge will be back on your card within 24 hours. If you would like us to assist you, please call *******544.

Kind regards,

Chris Drew

Consumer Service Specialist

Personal Care

*******544 REM"

Of course that time have gone and no refund. I did check the site as normal for https. Luckily for me it was only 20dls, the only real regret is that they have my card Info, luckely its a debit card... the fact that the payment went through although I had gotten the address error, that speaks volume.