• Remington

Remington

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Overview

Remington has a rating of 3.62 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Remington ranks 99th among Beauty Products sites.

  • Service
    4
  • Value
    3
  • Quality
    2
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How would you rate Remington?
Top Positive Review

“Best costumer service”

Aaron Y.
1/10/23

I had an issue with a Remington trimmer. I contacted the customer service line and they went all out to help me. It was also a US base representative which made it even better.

Top Critical Review

“Spanish Inquicision”

Graham S.
4/2/23

On the 22/3/23 I contacted Remington uk with a possible warranty claim, the battery on a MB320C beard trimmer was failing to hold a charge.And from then on it went downhill, the ( I was going to say customer services) employee Alexandra T put just about every obstacle in the way she could. I'm a 78yr. Old with limited capabilities as far as modern tech goes. I was asked to issue photographs, videos, which I tried, but the employee said it was not acceptable as couldn't see the video properly, how you can tell if the battery is faulty by viewing a video escapes me and could I find someone else to do them, like I'm about to go knocking on neighbours doors until I found a body with the knowledge.Relatives are not local. Anyway to cut the long story short a replacement was received yesterday 1/4/23.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user aarony125
1 review
0 helpful votes
January 10th, 2023
Verified purchase

I had an issue with a Remington trimmer. I contacted the customer service line and they went all out to help me. It was also a US base representative which made it even better.

Thumbnail of user patricks704
2 reviews
0 helpful votes
September 29th, 2020

I purchased it after reading many reviews and although I my friend used it only a few times, she feels extremely pleased with its performance.

Thumbnail of user grahams196
4 reviews
0 helpful votes
April 2nd, 2023

On the 22/3/23 I contacted Remington uk with a possible warranty claim, the battery on a MB320C beard trimmer was failing to hold a charge.And from then on it went downhill, the ( I was going to say customer services) employee Alexandra T put just about every obstacle in the way she could.
I'm a 78yr. Old with limited capabilities as far as modern tech goes.
I was asked to issue photographs, videos, which I tried, but the employee said it was not acceptable as couldn't see the video properly, how you can tell if the battery is faulty by viewing a video escapes me and could I find someone else to do them, like I'm about to go knocking on neighbours doors until I found a body with the knowledge.Relatives are not local.
Anyway to cut the long story short a replacement was received yesterday 1/4/23.

Service
Value
Shipping
Returns
Quality
Thumbnail of user eymay
6 reviews
1 helpful vote
January 15th, 2021

I bough hair straightener when I was in highschool ( almost 6 years before) and it was amazing. It sill is! My hairs are wavy & curly that I struggle to straighten every time, though their products are the best. I do not show a great effort but it makes my hair looks shiny! It was a bit expensive back in this time, but by the fact I use it for 6 years, well worthed

Products used:
hair straightener

Service
Value
Quality
Thumbnail of user lillie.h
2 reviews
0 helpful votes
April 13th, 2023

Remington needs to fire the rude man they have answering the phone. I called into the *******648 for assistance on 4/13/2023 at 3:48 pm CST for assistance with the Remington indestructible product- Product # PG6856. He is the rudest and worthless worker I have ever encountered. I needed help visualizing how the 10 length adjustment comb worked and he made the remark that he was not there with me. Obviously not, because I called in! I've encountered him before with a Remington product and he is a worthless piece of nothing.

Tip for consumers:
The man that answers the phone for Remington needs to be replaced. Very rude and doesn't care a flip about how he communicates ..No help at all!!!

Products used:
Remington Indestructible trimmer

Service
Thumbnail of user adrijanaw
1 review
0 helpful votes
November 20th, 2020

A couple of years ago my hairdrier broke down before the warranty expired, but I didn't have the receipt saved. They sent me the new hairdrier nevertheless! I wouldn't know if the hairdrier broke down because of my poor use, or the quality wasn't the best, but the costumer service was outstanding. I like their products :)

Thumbnail of user crystalf47
15 reviews
58 helpful votes
August 25th, 2018

This brand has been around for so long, and there's a really good reason It is an excellent brand! I love the women's hair care tools!

Thumbnail of user clivec19
1 review
0 helpful votes
August 28th, 2020

Wanted some replacement comb for my remington shaver, the combs was in stock on remingtonproducts.com, my cart came up to like US$20. On checking out I was ask to provide my details, name, address, card info. On checking out, the site give me an error about my address being incomplete... or something like that. So I never got the confirmation of the purchase because of the error. BUT the monies did came out of my card. I immediately contacted them via email regarding the issue, their reply was as follows "Thank you for contacting Remington. Sorry for the problems you were having. That pending charge will be back on your card within 24 hours. If you would like us to assist you, please call *******544.

Kind regards,

Chris Drew

Consumer Service Specialist

Personal Care

*******544 REM"

Of course that time have gone and no refund. I did check the site as normal for https. Luckily for me it was only 20dls, the only real regret is that they have my card Info, luckely its a debit card... the fact that the payment went through although I had gotten the address error, that speaks volume.

Service
Value
Thumbnail of user heatherl174
21 reviews
18 helpful votes
July 30th, 2018

I love this brand of electric razors. They are top quality brand and work well for all my needs. I would definitely recommend these types of products!

Thumbnail of user lianel3
2 reviews
1 helpful vote
August 23rd, 2018

No matter what I buy, I'm always satisfied. I never have to worry about it moving after it's set. I always feel great in it.

Thumbnail of user jaidynw
7 reviews
17 helpful votes
July 30th, 2018

Their products feel and look super cheap. They do not have a long lasting coverage. I will never purchase or recommend this brand to anyone

Thumbnail of user jijis
4 reviews
14 helpful votes
July 30th, 2018

I have recently purchased a couple of hair styling items from Remington. The products are WAY cheaper than others, and pretty much work the same. My curling iron and straightener work wonderfully, although my straightening brush does take awhile to finish a strand of hair. Overall, Remington is good.

Thumbnail of user alyssal43
13 reviews
49 helpful votes
August 22nd, 2018

Great products with good ingredients. Healthy for the hair. Doesn't leave hair dry or damaged they have a product range for varies different types of hair. From damaged to well kept hair to colored hair

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