Clive C.

Wanted some replacement comb for my remington shaver, the combs was in stock on remingtonproducts.com, my cart came up to like US$20. On checking out I was ask to provide my details, name, address, card info. On checking out, the site give me an error about my address being incomplete... or something like that. So I never got the confirmation of the purchase because of the error. BUT the monies did came out of my card. I immediately contacted them via email regarding the issue, their reply was as follows "Thank you for contacting Remington. Sorry for the problems you were having. That pending charge will be back on your card within 24 hours. If you would like us to assist you, please call *******544.

Kind regards,

Chris Drew

Consumer Service Specialist

Personal Care

*******544 REM"

Of course that time have gone and no refund. I did check the site as normal for https. Luckily for me it was only 20dls, the only real regret is that they have my card Info, luckely its a debit card... the fact that the payment went through although I had gotten the address error, that speaks volume.