Remark Green

I was excited to order masks, and did perfunctory checks of the company that seemed like it was OK. Placed my order and immediately became suspicious. The emails were a little too perfect, and the photography was... off. A reverse Google search found that the photos they were using were stolen from news articles. The updates were nonsensical and out of order. I cannot get a response. I thought I was supporting a USA company, and now I'm convinced it was simply fraud. I've reported them to PayPal... Do NOT buy through them. Oh, and the PayPal transaction charged as "Outfit Model Company Limited", which appears to be linked to quite a few apparently fraudulent operators, not just RemarkGreen. (fullerspace.com)

So I ordered like April 5 and then I went back n ordered more on April 16 prior to ready all the reviews. Everyone that emailed me back last name was smith. Finally I sent them an email trashing them for their Scamish ways... told them I was contacting pal pal for my money back I finally got a tracking number for the first order and I am waiting on one for the second order. After 2 days a label was created and the tracking number finally was able to track and as of now it's in rosedale New York and Lets see if I even get masks in the package. If I do I am gonna sanitize then and leave them in the sun for a few days. The way I curse them out def feel like they'd contaminate them. I'll update this if I get the masks and or if I get my money back from pay pal Also when i go on the site now all the masks show out if stock... they never responded to my email

My order has been in transit for almost 2 months an shipping /tracking has not been updated since April 20th they won't answer your question an wont return money the postal service has no record of this tracking number

I ordered 10 masks and 20 filters and spent around $80 at the beginning of April. They sent multiple emails showing my masks were in production and when they said they were ready to send the communications stopped. I emailed them 2 weeks after they said they were ready to be shipped and 2 days after emailing them they finally responded saying they were sent to the distribution center... what ever that means. It's been 2 more weeks and I sent several emails asking for my money back or the masks I ordered and they haven't responded. I would not recommend anyone to Spend their hard earned money with this company for it seems they are scamming people.

The company is Remark but your credit card is billed to Lush Goods. They claim they're in TX, but your credit card will be billed for an international transaction fee. They're running a scam from China. I ordered masks for my son on April 17th. It's May 18th and I keep getting e-mail "updates" from them telling me that shipment has been delayed due to COVID-19. It's a bunch of BS. On May 1, after I got the first shipping delay e-mail from them, I went online and saw many complaints about this so-called company. I should've done that before I ordered. Anyway, I alerted my bank (Bank of America) that this company is a fraud and they reversed the transaction immediately and launched an investigation. If anyone is reading this and you have an account with BOA, submit a claim to have your transaction reversed. You can call or do it through online banking. Other banks may do the same.

I ordered 4 mask, all of them got here in 3 months. These are probably the best mask i own, they are made of scuba material with very good filters. They sent me an email when they were made and sent me the shipping information when they shipped. They also told me that because of covid the mail was really slow, which is exactly what happened. Of all the mask i own i am more confident with these mask because of the filtration process. I live in ofallon, illinois and you need a good mask here. Very satisfied with these mask, they just took along time to get here.

I made a purchase of 6 masks and 100 filters on April 8th, I did receive part of my order on May 20th or so. They took all of the $168.00 on the 8th of April I still have not received 1 mask and the extra filters I ordered, the product i did receive does not look or appear to be anything like what they advertised. Contacting them is a nightmare, I get that they are busy but they need to address customers in a more timely manner and not with generic emails. So disappointed with this company and their product