RedTag.ca has a consumer rating of 3.09 stars from 9 reviews indicating that most consumers are generally satisfied with their purchases. RedTag.ca also ranks 132nd among Travel Other sites. The most common issues with RedTag.ca are around customer service, which is not as good as expected by some customers.View ratings trends
I have always been booking with paula for years, she always gives great service and look after her customers,I have never had any problems at all. Thank you paula for the great work.See positive reviews
We were so excited to book a cash ticket flight through redtag.ca that coincided with my airmiles ticket. This morning we saw an email sent yesterday afternoon to my husband indicating that I needed to send an email and my phone number to confirm the use of my credit card. I did so early this morning, and then followed up with redtag to ensure that they received the email and to confirm my husbands ticket. It came as a shock, when the agent told me that his booking was cancelled because we did not reply to the ticket before midnight. Even if we had seen the email yesterday afternoon, there was no text on the email anywhere to indicate that we needed to respond before midnight, so that the ticket would not be cancelled. The agent did not try to help in anyway and simply suggested I go back to the website and rebook the ticket. When I did so, the ticket prices jumped more than two hundred dollars. When I mentioned this fact, the agent returned over and over again to the fact that we needed to reply to the email before midnight. Again, there was no information on the email from your company to indicate that the reply needed to occur before midnight and that the booking would be cancelled. Dealing with REDTAG.CA has been a nightmare. Book your cash tickets directly through Airmiles or through WestJet.See critical reviews
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