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Redpost Equestrian

How would you rate Redpost Equestrian?
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Mrs S.
1 review
0 helpful votes
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Great customer service and good delivery time
November 18, 2019

Great customer service and good delivery time.
Bought a rug which I found slightly cheaper with another retailer, but there were hidden costs so decided to purchase from what I consider to be a reputable company.
Also asked for additional information on another product and the customer service team quickly responded and offered alternatives for me to consider.
Great job, would use again.

Date of experience: November 18, 2019
Christina M.
17 reviews
0 helpful votes
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I had a fantastic shopping experience with Redpost Equestrian. The items I ordered were in excellent condition and well packaged. Delivery was very quick. My order qualified for free delivery but I chose to pay £1 to upgrade to faster delivery- my order arrived two days later. I needed to return one of the items so I contacted Redpost and received a friendly and helpful reply. They processed my refund the day after receiving my return- much faster than any other online retailer. I will definitely be ordering with Redpost again.

Date of experience: May 28, 2020
Janet R.
1 review
0 helpful votes
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I have been a customer of Redpost Equestrian since the business was formed. I can honestly say they have always been a pleasure to know, always provided a courteous and professional service including advise on any issues relating across all the products on sale. Also if you cannot find what you are looking for they will go out of their way to get it for you. May they long continue.

Date of experience: January 5, 2016
Gerry M.
3 reviews
0 helpful votes
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I bought a fly mask for my horse as the flies are quite bad at the moment here in Scotland. So far I haven't managed to get it on her as she has never worn one before. I will keep trying as I'm sure she will appreciate if once its on.

Date of experience: August 2, 2019
Klh S.
1 review
0 helpful votes
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Great service, brought a bridle which unfortunately didn't fit, contacted Redpost Equestrian who explained how to return the item, did this and received a refund with a day or so. Great service I'll definitely shop again.

Date of experience: May 18, 2020
Robert D.
3 reviews
0 helpful votes
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Superfast delivery service, great advice available over the telephone, called back when they said they would, processed a returns payment quickly and without quibble. Would definitely use again and would recommend to anyone. 5 Star business!

Date of experience: January 12, 2015
GB
1 review
0 helpful votes
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Just as described
June 29, 2022

Just as described and does its job brilliantly. Strong and robust. - everything you would expect from the brand

Date of experience: June 28, 2022
Marion P.
1 review
0 helpful votes
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Very impressed Ordered Rambo riding hat (on special offer) on Friday & it was with me the following day. A brilliant product with a brilliant service/postage. Hope to purchase another if they come back into stock

Date of experience: December 2, 2016
ELD U.
1 review
0 helpful votes
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My experience with Redpost and their customer services was excellent...the delivery by DPD (I opted for the collect from a local DPD pickup store for convenience!) was a total disaster - will never use that service again

Date of experience: December 30, 2017
Will E.
19 reviews
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Fantastic choice both in store and online
September 19, 2019

Fantastic choice both in store and online. Have purchased in store a few times and have always been more than happy with the exceptional level of service provided by staff. We recommend you to everyone. Thanks

Date of experience: September 19, 2019
Xanthe Z.
1 review
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Spoke to a lady at the shop who was exceptionally helpful and I decided to definitely buy following my conversation with her. Hoping that the size will be correct but I have been put at ease that if it isn't right, I can get another size etc. Sorry, didn't get her name! Thank you!

Date of experience: October 21, 2019
Mary T.
1 review
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I have been a customer of Redpost Equestrian for over 20 years. I have always found their service outstanding. The staff are knowledgeable and extremely helpful. If the shop does not have a product, they will order it. I cannot recommend them more highly.

Date of experience: April 23, 2020
Ken R.
7 reviews
0 helpful votes
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Excellent service and web site access for the product. Feedback would have been all 5 star but for delivery driver not calling at correct house whilst we were waiting through the delivery slot next door for delivery. Phone calls necessary to recover the problem.

Date of experience: December 2, 2014
Cat V.
1 review
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I found redpost on a Google search for a specific turnout rug. As I live in Northern Ireland, a lot of English companies charge a higher postage charge, even though the postage is the same throughout the UK. Not only was my postage free, you were the best priced website I visited. Delivery was fast and I'm very pleased with the service. I'll definitely use you again.

Date of experience: September 13, 2019
Nicola M.
2 reviews
0 helpful votes
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Very easy to use site
March 19, 2018

Very easy to use site. Delivery was delayed a little but through no fault of Redpost Equestrian was as a result of snow!
I have found the item cheaper on another website but overall I am happy with my purchase.

Date of experience: March 19, 2018
Crimsonmelonz J.
1 review
0 helpful votes
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Shopping the site was easy and the quality of products offered is fabulous. My purchase experiences was quite pleasant and even though I am overseas, my items arrived faster than expected and packed wonderfully. I'll be back for more! ;)

Date of experience: May 7, 2018
Diane T.
1 review
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Ive had some of these polar packs for several years and wanted to buy some more. This proved a bit difficult as most websites were out of stock and didn't know if they would have any more in, so I was more then pleased to find some on this website. Ordering was very easy and delivery times very good.

Date of experience: July 13, 2019
Carolyn Z.
15 reviews
0 helpful votes
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I like shopping with Redpost Equestrian because they give a quick and efficient service. They have a good variety of products of differing makes so it's easy to compare style and price. I have needed to call with a query about a product size issue and they were very helpful and gave me good advice. I also enjoy the bonus points received and have taken advantage of these. Easy ordering and easy returns make the experience hassle free. I recommend Redpost Equestrian to all horse and country lovers.

Date of experience: October 23, 2018
Di G.
1 review
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I have purchased from Redpost before and continue to be very happy with the products and service they provide. I usually do click and collect and find this a very speedy option. When I collected my order I could see that there were clear precautions and directions in place to keep both customers and staff safe. Staff were friendly and is was served quickly and efficiently

Date of experience: July 28, 2020
CW L.
1 review
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Very easy website and ordering was straight forward. Delivery very quick. I rang customer services as needed to exchange rug for the next size.Very helpful and explained exchange process, which turned out to be very easy and free (1 per order). Lady also put next size aside for me to send out once smaller rug received back. Haven't received new size yet but so far very happy with the service.

Date of experience: June 8, 2020

Overview

Redpost Equestrian has a rating of 4.9 stars from 2,815 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Redpost Equestrian most frequently mention great service and fast delivery. Redpost Equestrian ranks 77th among Outdoor Clothing sites.

service
7
value
7
shipping
7
quality
7
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3,746 reviews