Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
My order arrived in a timely manner with no quality issues.
Items are as described and fast shipping. Good quality and good prices!
Very easy to purchase the item I wanted and it arrived on time. Well worth the price
I have ordered around 10 t-shirts from redbubble since found out about it and I have not been disappointed with any of my t-shirts. Definitely my go to place for all of my nerdy t-shirts!
I love the variety of designs available on RedBubble. I also love the new variety of products available on the site. When I first started using RedBubble, the only products were tshirts, hoodies, and stickers. Now, there's leggings, skirts, baby clothes, totes, pillowcases, and other stuff -- I love it.
One issue I have is the lack of women's hoodies available. I ordered a zip hoodie recently and measured myself for the hoodie using the site's sizing guide. It fits right in the bust, but it's so long -- please consider adding hoodies sized for female bodies, so us short gals can fit into them too!
Very happy with the shirt I received. It was shipped quickly and was exactly what the picture showed
I really like your site and the products are great. I'd give five stars except for a couple of things you could improve. You should have a wish list so customers can organize the many products you offer and all designs should be available on all products. Why are some things available on a tee shirt and a bag but not a pillow or a poster? That's it. Thank you.
Your products by no means match the way they are represented on your website.
The quality of the screen printing is nothing short of awful.
I have bought from you three times and quality has been a recurring issue.
The t shirt was just advertised and my husband loved it. Excellent quality and perfect timing on its arrival!
Purchased shirts that were awesome. Great value. Shirts are very nice quality.
Even though you show someone wearing the size shirt for women - they were really not sized correctly so we had to reorder
The shirt color faded after the 1st wash. I don't wear it anymore... it's a Cadillac. Is suppose to represent quality!
The product was exactly as pictured on the website and will be a wonderful birthday present for my husband. My daughter can't wait to give it to him.
Imprint was better than expected. It has a textured shimmer to it. Love it and I'm sure my (12 yo) son will enjoy this birthday gift as well.
I read the "t-shirts are slim, order a size up" thing (which I did), and it still way too tight. I currently use size-L t-shirts from ThinkGeek, but a size-XXL from Redbubble is unusable (even though they show the same size charts!).
Also, the colors are not accurately portrayed on the pictures. A shadow in the design is barely visible when the picture shows it clearly.
No way to leave a review on the actual site, which makes me think that the ones there are all fake.
I ordered a poster and waited for 16 business days and I had to contact them and ask where the hell my order was and I was told it got lost in delievery.
The customer service told me they placed the order again and that it would arrive on 20th april and it still hasnt arrived yet. I am so frustrated, please DO NOT buy from this website.
When my small stickers arrived they looked so professional, printed on high quality paper using a laser printer <3
I ordered some funny developer stickers from the site and they just arrived. Incredibly cheap looking. The stickers themselves look like they were peeled off, then stuck back onto the sheet. They look like they were printed from an inkjet printer (not even a laser printer). Total crap!
I found the service very professional: I'm in France and I commanded a shirt on Redbubble and although it hasn't arrived on time, I had an excellent reactivity from the support service and they finally sent me a free replacement tee that arrived very quickly. I guess the transporter is responsible for this issue and the quick answers from the support were really pleasant.
For the product on itself, I have nothing special to say. It is exactly what I expected and it seems to be of good quality, but I can't say anything about the long-term quality.
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
Hi Judy,
Thank you so much for taking the time to provide your feedback. We're so sorry to hear that your order was not quite what you had expected. It looks like one of our Customer Experience Heroes was able to assist you with this order issue.
We're always looking for ways to improve our products as well as our customer's experience. We'll be sure to pass your feedback along to the rest of the team. If you have any additional questions or comments, please don't hesitate to let us know.
Take care and have a wonderful day!
Warmest Wishes,
The Redbubble Customer Experience Team