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    Redbubble UK

Corporate Values

Overview

Redbubble UK has a consumer rating of 3 stars from 4 reviews indicating that most consumers are generally dissatisfied with their purchases. Redbubble UK also ranks 199th among Marketplace sites. The most common issues with Redbubble UK are around customer service, which is not as good as expected by some customers.

How would you rate Redbubble UK?
Top Positive Review

“Cheers!”

manicannie h.
3/25/18

I found t-shirts of characters and TV shows from the US as well as the UK that I have been searching for for decades! Their quality has been consistent and excellent. Some items have arrived with darling "thank you" notes. My PC is festooned with the stickers I've gotten,too :) I'll be ordering again!

See positive reviews
Top Critical Review

“Took over a month to deliver two mugs!”

Keith F.
6/5/18

Ordered two t-shirts and two mugs as a gift for my nephew who lives in a different part of the country. The two t-shirts were delivered within their delivery guidelines. However, I have since discovered the two mugs took over a month to be delivered, well missing my nephews birthday. He didnt tell me he never received them so I was unaware of this. On engaging in a live chat with a Redbubble customer service agent (Samantha) I discovered it was not only their despatch and shipping side which is incompetent. Samantha struggled to comprehend my enquiry as to what caused the delay to the order, then bizarrely offered to resend the order after drawing my attention to shipping times on the website, then withdrew that offer saying it was an error, and finally then made an offer of refunding the shipping cost. Too little, too late Im afraid for having a gift miss my nephews birthday by 28 days! I advised her I would be leaving a negative review of Redbubble to which her only answer was to Have a good night

See critical reviews

Reviews (4)

Rating

Timeframe

Other

manicannieh
6 reviews
9 helpful votes
March 25th, 2018
I found t-shirts of characters and TV shows from the US as well as the UK that I have been searching for for decades! Their quality has been consistent and excellent. Some items have arrived with darling "thank you" notes. My PC is festooned with the stickers I've gotten,too :) I'll be ordering again!
ruthm105
2 reviews
3 helpful votes
November 26th, 2017
Have used several times and have no complaints, I found a t-shirt on the site that I had only seen sold previously in the States, but was able to get UK prices and shipping on Redbubble. Sizing and quality were good.
keithf71
1 review
0 helpful votes
June 5th, 2018
Ordered two t-shirts and two mugs as a gift for my nephew who lives in a different part of the country. The two t-shirts were delivered within their delivery guidelines. However, I have since discovered the two mugs took over a month to be delivered, well missing my nephews birthday. He didnt tell me he never received them so I was unaware of this.
On engaging in a live chat with a Redbubble customer service agent (Samantha) I discovered it was not only their despatch and shipping side which is incompetent. Samantha struggled to comprehend my enquiry as to what caused the delay to the order, then bizarrely offered to resend the order after drawing my attention to shipping times on the website, then withdrew that offer saying it was an error, and finally then made an offer of refunding the shipping cost. Too little, too late Im afraid for having a gift miss my nephews birthday by 28 days!
I advised her I would be leaving a negative review of Redbubble to which her only answer was to Have a good night
toshs
3 reviews
31 helpful votes
August 24th, 2015
Trying to cancel my order after they did not deliver items as promised. There is no number to call so you can't contact them in person. Makes me wonder how this site gets so many positive reviews. If their customer service is this shoddy, then certainly their products are just as shoddy.

Q&A (0)

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Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Over 400k creatives worldwide making things like shirts, stickers, phone cases, and pillows weirdly meaningful. Find your thing or open your own shop.

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