Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.6 stars from 7,926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
It was very easy quick and convenient to do a personal search of myself! It only took a couple minutes to sign up and have a full report! Thank you! Highly recommended
Hello Anita,
Thank you for the excellent review! We are delighted that you appreciate the service and find the site easy to use.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I needed to find some information, which I didn't think I would find at first, but you did, and I know that I need very good service
Hello Peter,
Thank you for the outstanding review! We are happy that you like the service and find it helpful.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Mary was kind and patient to help me resolve a cancellation that I forgot to cancel.
Hi Anthony,
We're happy to hear that you were satisfied with how Mary assisted you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please don't hesitate to let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Needed information on a title and received it within minutes. Got what I needed. Thank you
Hello Elizabeth,
Thank you for the excellent review! We are delighted that you like the service and find it a good source of information.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Lisa was very professional in assisting me with my issue. She moved swiftly and made sure everything was correct in the system. She was very patient as well.
Hi Danicqua,
Thank you for taking the time to give us a review. We're happy to hear that you were satisfied with how Lisa assisted you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We'll make sure she reads your comment; this will surely make her day.
If you need further assistance, please don't hesitate to let us know. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I typed in my information and had it really quick.
Hi Melissa,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need assistance, especially with your searches, please don't hesitate to let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Nothing was shown that should have been, I paid for info that I already knew and didn't get any info other than family history.
Hi Jeff,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
No comments no comments no comments no comments no comments
Hi Giovana,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Thank you. I found what i was needing just to verify authenticity and ownership
Hello Ernesto,
Thank you for the excellent review! We are delighted that you like the service and find it a good source of information.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I found a detailed enough result when I ran the search on the Canadian site to know it was legit. I paid and thats when I realized the only real reports I have access to are for Americans. Total scam. Canadians beware - total waste of money!
Hello Revati,
Thank you for sharing your review and bringing this issue to our attention.
Please be informed that we have some technical problems regarding our International records or information.
For now, available on the site are mainly in the United States.
Rest assured that we constantly update our data, so you can always check back for up-to-date information.
If you have any questions, comments, or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
It was helpful to my needs. I'm glad this service is here. It's very convenient in my time of need
Hello Andre,
Thank you for the excellent review! We are delighted that you like the service and find it easy to use.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was billed more than was advertised and keep getting recurring charges on my account.
Hello Kelly,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Looking for myself to make sure nothing was on here wrong
Hello Shameeka,
Thank you for the positive feedback. We are optimistic that as you continue to progress on the site, find it helpful.
If you have time, please reach us at askrecordsfinder@recordsfinder.com, and we look forward to seeing you again.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
This did not work the way I had hoped it was going to.
Hello Preston,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The License Plate information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
If you need further assistance, please do not hesitate to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I called in because someone had set up an unauthorized account in my name. Your representative was very courteous and helpful. She resolved my issue and gave me a total resolve. I was elated!
Hi Ken,
Thank you for your review. We're happy to hear that you were satisfied with how you were assisted over the phone. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please don't hesitate to let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not very much details mostly doesn't find reports that you are searching for
Hi Jonathan,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was asked about my experience as well as if it was possible to make it better. She handled my issue head on without trying to hard to up sell me to do something else. Thanks for handling my issue head on. Very polite young lady.
Hi Bianca,
Thank you for this excellent review! We're happy to hear that you were satisfied with customer service. We work hard to meet expectations like yours, and we're delighted to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Found what I needed quickly and efficiently. Thanks!
Hi Jessica,
We're happy to hear that you could find what you needed on the site. This is an experience we always want our customers to have. We'll make sure everybody reads your review; this will surely make their day. In case you need assistance, most especially with your searches, please don't hesitate to give us a call or send an email at askrecordsfinder@recordsfinder.com.
Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She was patient. We were investigating fraud. She patiently spelled out the names and emails of the fraudulent accounts.
She took the time to make sure I did not get lost. Great service. She understands how what she says may not always sound in my ears the way she intended, and therefore went back and spelled things to make it all clear. That's what service is about. Most reps speak very fast and then are surprised when you say, "I don't understand what you said."
Hello William,
Thank you for your fantastic review! We're happy to hear that you were satisfied with customer service. We work hard to meet expectations like yours, and we're delighted to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to support@recordsfinder.com. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.
Hello Mary,
Thank you for sharing your review. We regret your experience didn't match your expectations.
We checked on your account, and it shows that you are currently on our $4.95 Premium VIN and 7-days unlimited searches, which means that you get 1 Premium VIN Search and 7-days of unlimited searches for other information on the site.
Because our Premium VIN report usually is charged separately, it is just that you got our special package. This is also why you're asked to pay another amount if you want to avail of another Premium VIN Report.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com