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Records FinderReviews 7,926

3.6

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 7,926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days
West Virginia
3 reviews
1 helpful vote
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Mary
February 24, 2022

I tried to pull another report and for some reason it's trying to charge me again it's not unlimited

Date of experience: February 23, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Mary,

Thank you for sharing your review. We regret your experience didn't match your expectations.
We checked on your account, and it shows that you are currently on our $4.95 Premium VIN and 7-days unlimited searches, which means that you get 1 Premium VIN Search and 7-days of unlimited searches for other information on the site.

Because our Premium VIN report usually is charged separately, it is just that you got our special package. This is also why you're asked to pay another amount if you want to avail of another Premium VIN Report.

If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,

Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Pennsylvania
1 review
0 helpful votes
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Lien Sesrch
February 23, 2022

It was very easy quick and convenient to do a personal search of myself! It only took a couple minutes to sign up and have a full report! Thank you! Highly recommended

Date of experience: February 23, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Anita,

Thank you for the excellent review! We are delighted that you appreciate the service and find the site easy to use.

If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,

Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

North Carolina
1 review
0 helpful votes
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I needed to find some information, which I didn't think I would find at first, but you did, and I know that I need very good service

Date of experience: February 22, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Peter,

Thank you for the outstanding review! We are happy that you like the service and find it helpful.

If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Wisconsin
2 reviews
0 helpful votes
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Pleased by kind care
February 21, 2022

Mary was kind and patient to help me resolve a cancellation that I forgot to cancel.

Date of experience: February 21, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Anthony,

We're happy to hear that you were satisfied with how Mary assisted you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please don't hesitate to let us know. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Informative
February 21, 2022

Needed information on a title and received it within minutes. Got what I needed. Thank you

Date of experience: February 21, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Elizabeth,

Thank you for the excellent review! We are delighted that you like the service and find it a good source of information.

If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

South Carolina
1 review
0 helpful votes
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Excellent!
February 20, 2022

Lisa was very professional in assisting me with my issue. She moved swiftly and made sure everything was correct in the system. She was very patient as well.

Date of experience: February 20, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Danicqua,

Thank you for taking the time to give us a review. We're happy to hear that you were satisfied with how Lisa assisted you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We'll make sure she reads your comment; this will surely make her day.

If you need further assistance, please don't hesitate to let us know. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Missouri
1 review
0 helpful votes
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Quick
February 16, 2022

I typed in my information and had it really quick.

Date of experience: February 16, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Melissa,

Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

If you need assistance, especially with your searches, please don't hesitate to let us know. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
2 reviews
0 helpful votes
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Half truth
February 17, 2022

Nothing was shown that should have been, I paid for info that I already knew and didn't get any info other than family history.

Date of experience: February 16, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Jeff,

We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Bad
February 17, 2022

No comments no comments no comments no comments no comments

Date of experience: February 16, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Giovana,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Great just what i was looking for
February 14, 2022

Thank you. I found what i was needing just to verify authenticity and ownership

Date of experience: February 14, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Ernesto,

Thank you for the excellent review! We are delighted that you like the service and find it a good source of information.

If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Canada
1 review
0 helpful votes
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I found a detailed enough result when I ran the search on the Canadian site to know it was legit. I paid and thats when I realized the only real reports I have access to are for Americans. Total scam. Canadians beware - total waste of money!

Date of experience: February 13, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Revati,

Thank you for sharing your review and bringing this issue to our attention.

Please be informed that we have some technical problems regarding our International records or information.

For now, available on the site are mainly in the United States.

Rest assured that we constantly update our data, so you can always check back for up-to-date information.

If you have any questions, comments, or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Georgia
1 review
0 helpful votes
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Info
February 8, 2022

It was helpful to my needs. I'm glad this service is here. It's very convenient in my time of need

Date of experience: February 8, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Andre,

Thank you for the excellent review! We are delighted that you like the service and find it easy to use.

If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Colorado
1 review
0 helpful votes
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I keep getting billed!
February 8, 2022

I was billed more than was advertised and keep getting recurring charges on my account.

Date of experience: February 8, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Kelly,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.

If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Alabama
1 review
0 helpful votes
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Self
February 6, 2022

Looking for myself to make sure nothing was on here wrong

Date of experience: February 6, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Shameeka,

Thank you for the positive feedback. We are optimistic that as you continue to progress on the site, find it helpful.
If you have time, please reach us at askrecordsfinder@recordsfinder.com, and we look forward to seeing you again.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Colorado
1 review
0 helpful votes
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Dissatisfied in results.
February 6, 2022

This did not work the way I had hoped it was going to.

Date of experience: February 5, 2022
Eddy A. — Records Finder Rep
over a year old

Hello Preston,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. We're sorry your experience didn't match your expectations.
The License Plate information you are trying to check is not available for the following reasons.
- The vehicle is newly purchased/transferred
- Has not been updated for a long time
- Due to state restrictions
- or has been purposely removed for privacy, confidentiality, and security reasons.
If you need further assistance, please do not hesitate to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Alabama
1 review
0 helpful votes
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Sweet resolution
February 4, 2022

I called in because someone had set up an unauthorized account in my name. Your representative was very courteous and helpful. She resolved my issue and gave me a total resolve. I was elated!

Date of experience: February 4, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Ken,

Thank you for your review. We're happy to hear that you were satisfied with how you were assisted over the phone. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please don't hesitate to let us know. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Good
March 2, 2022

Not very much details mostly doesn't find reports that you are searching for

Date of experience: January 31, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Jonathan,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Missouri
1 review
0 helpful votes
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Excellent Service
January 31, 2022

I was asked about my experience as well as if it was possible to make it better. She handled my issue head on without trying to hard to up sell me to do something else. Thanks for handling my issue head on. Very polite young lady.

Date of experience: January 31, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Bianca,

Thank you for this excellent review! We're happy to hear that you were satisfied with customer service. We work hard to meet expectations like yours, and we're delighted to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Iowa
1 review
0 helpful votes
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Easy
January 27, 2022

Found what I needed quickly and efficiently. Thanks!

Date of experience: January 27, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Jessica,

We're happy to hear that you could find what you needed on the site. This is an experience we always want our customers to have. We'll make sure everybody reads your review; this will surely make their day. In case you need assistance, most especially with your searches, please don't hesitate to give us a call or send an email at askrecordsfinder@recordsfinder.com.

Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Great service
January 26, 2022

She was patient. We were investigating fraud. She patiently spelled out the names and emails of the fraudulent accounts.
She took the time to make sure I did not get lost. Great service. She understands how what she says may not always sound in my ears the way she intended, and therefore went back and spelled things to make it all clear. That's what service is about. Most reps speak very fast and then are surprised when you say, "I don't understand what you said."

Date of experience: January 26, 2022
Lovely O. — Records Finder Rep
over a year old

Hello William,

Thank you for your fantastic review! We're happy to hear that you were satisfied with customer service. We work hard to meet expectations like yours, and we're delighted to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315